Orbitz Worldwide Reviews | Glassdoor

Orbitz Worldwide Reviews

17 reviews

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Orbitz Worldwide Vice President and General Manager - Orbitz and CheapTickets Hari Nair
Hari Nair
1 Rating

17 Employee Reviews

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Pros
  • Good work life balance and good culture (in 106 reviews)

  • Very enjoyable work environment (top 50 on glassdoor in the past) (in 50 reviews)

Cons
More Pros and Cons

  1. Helpful (2)

    "Fun at first, but no upward mobility"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Orbitz Worldwide full-time (More than a year)

    Pros

    office location, fun co workers, OK benefits

    Cons

    Management is totally disconnected, I had 2 different managers and 2 different directors within 2 years, don't get fooled with all the "perks" (and their "awards"), healthy snacks were non existant (or very limited quantity), they promote upward mobility or lateral moves but in reality HR does not help you and try to dissuade you to apply.


  2. Helpful (4)

    "Fun vibe, good senior leadership, but this culture is superficial and does not permeate through middle management."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Chicago, IL
    Current Employee - Account Manager in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Orbitz Worldwide full-time (More than a year)

    Pros

    The overall company vibe at Oribtz is very positive. The Senior Leadership team is relatively accessible and compared to other companies, they are quite open. I appreciate the openness with regards especially to bonus compensation calculation. Orbitz does try to create a fun, open, tech environment with lots of employee activities. Fun isn't going to keep good talent around though.

    Cons

    Orbitz's employee benefits are paltry and do not match industry standards for business professionals. PTO, maternity/paternity leave, etc are dismal. I came from 28 days of PTO in my prior company to only 12 days. I've had fellow employees actually quit Orbitz when they find out they're pregnant, getting married, or other life events that require flexibility.
    Experiences vary greatly between teams. Some teams have managers who are open to flexible working concepts and working from home and other teams have mangers who refuse flexibility even under family emergencies! Other reviews are correct, there are extremely limited opportunities for growth here. Middle management here is awful. People become managers because of tenure not because they're suited to management functions. I've had my manager lie to me, yell at me, and take credit for my work.
    Finally, Orbitz HR team made quite a few claims during the recruitment process that they had no right to make and that went completely unfulfilled.
    I would never recommend any Orbitz jobs to any fellow business professionals, but would recommend Orbitz to campus hires. Orbitz is a fun place to start a career right out of college and benefits for campus hires are aligned with the industry. For experienced professionals...stay away!

    Advice to Management

    Focus on middle management and make sure the culture you're trying to create actually permeates through all teams and isn't just superficial. Audit the structure and culture at each team as pay scales, flexibility, and opportunities vary greatly between teams.

    Orbitz Worldwide Response

    Jun 12, 2014 – Dir. of Talent Development

    Glad you appreciate the vibe at Orbitz because we strive to promote exactly the kind of culture you describe – “a fun, open, tech environment with lots of employee activities.” Very disappointed ... More


  3. Helpful (5)

    "Runaway"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Chicago, IL
    Current Employee - Manager in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Orbitz Worldwide full-time (More than a year)

    Pros

    good pay. great location. Oh, and soda machines set on free.

    Cons

    Worst professional experience of my career. Idea's are welcome if you are director or above, below that your ideas are welcome but always stupid. Asking questions is a sign of incompetence in most cases and a sign of a negative attitude in all other cases. Hard work doesn't matter. Everything, everything, comes down to politics.


  4. Helpful (9)

    "Finally, a few reviews with the truth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Orbitz Worldwide full-time

    Pros

    Good location, casual work environment, zero accountability means that you don't need to stress about actually meeting a deadline because it will definitely be pushed back.

    Cons

    The recent reviews "Promises, Promises" and “Lots of smart people but the leadership team is too detached to actually see the huge foundational problems around them” are both extremely accurate. It strikes me as very ironic that Orbitz recruits smart people and then thinks it can lie to them about how great things are within the company. Smart people can see when half their team leaves to take new jobs in a matter of a few months. They can see when two top level execs: the CFO (who was there less than 2 years) and President of Partner Services resign in the same week. They can see when Orbitz isn’t turning a profit quarter after quarter and year after year. And, they can see when bonuses are not paid out and raises are a pittance. I think that Orbitz bragging to employees about its AMAZING Glassdoor report card has actually prompted some employees and former employees to write accurate reviews about the way things really are. Attempting to pull the wool over employees’ eyes isn’t working—it’s making smart employees angry.

    And as a side note, the company does actively ask HR as well as the entire company to give it positive reviews on Glassdoor.

    Advice to Management

    The board needs take a look at the hard numbers: turnover, earnings and stock price. Then proceed to get rid of the management that has been at the helm for all of it.


  5. Helpful (4)

    "They keep "eliminating positions" of really good employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    No opinion of CEO

    Pros

    I have a great boss and my team functions well.

    Cons

    Yesterday, a new manager was allowed to "eliminate the position" of someone who had worked here for years and was really, really good at her job. Everyone who worked with her was shocked. She was on an extremely business critical project and doing a great job. Now one of my team members has to pick up the slack and do her regular job at the same time. What's interesting is that the job ithat was supposedly eliminated is posted as an open position now. Nice euphemism for firing someone who wasn't "one of the boys". This is not the first time this has happened and, unfortunately, it won't be the last. And management wonders why morale is so bad.

    Advice to Management

    Stop letting middle managers build and run their little fiefdoms at the expense of the company's and employee's well being.


  6. Helpful (3)

    "Sounds great - not so good."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Chicago, IL
    Former Employee - Software Engineer in Chicago, IL
    Doesn't Recommend
    No opinion of CEO

    Pros

    Lots of very smart people. Good camaraderie.

    Cons

    Salary sounds good until you compare it to the number of hours you are expected to work and be on call. They are in an industry that is being increasing squeezed. Watch out.

    Advice to Management

    You are number three. Face it and change your business model. Google will have you for lunch.


  7. Helpful (4)

    "Full of B and C players now in mgmt positions, A players all walked and those that are left are underutilized."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Chicago, IL
    Current Employee - Senior Software Engineer in Chicago, IL
    Doesn't Recommend
    No opinion of CEO

    Pros

    The people are very nice, but frustrated at continually being setup to fail.

    Cons

    Consensus based management - slow and wrong.
    Cant work on good equipment - poor development environment.
    Development very hard to accomplish with massive dependencies all over the org.
    Nobody knows the whole stack anymore, too many have quit, processes left running in production unknown what will happen if restarted!

    Annual restructuring, as if that will solve things, mgmt groping for some recipe. In 4 years it never has, lose 3 mos to confusion every year.
    A players hire A+ players, B players hire C players. Company is full of B at the top which forced out all A below and replaced with C.
    High bug counts, long release times, 85% of your time in meetings, competition constantly beating the pants of you, simplest technical improvements from 5 yrs ago not done until 20 people are in total agreement.
    Version control ineffective. Testing is too little too late.

    Everyone knows all these problems, task teams created to address them, same results every time, nothing ever done, teams disbanded, slog for 3 mos, rinse and repeat.

    Advice to Management

    Replace GVP of Technology with experienced, decisive leader.
    CEO good, but being internally sold a line of b.s. from top of tech org.


  8. Helpful (2)

    "Incompetent management, Constant Restructuring"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Manager in Chicago, IL
    Former Employee - Technical Manager in Chicago, IL
    Doesn't Recommend
    No opinion of CEO

    Pros

    Compensation is fair
    Intellectually rewarding work
    Coworkers are smart
    Good work life balance. I had the ability to work from home from time to time

    Cons

    Constantly changing organization structure. In one year they changed my manager 4 times. It was almost impossible to build a relationship, learn the working habits of your manager in such an environment. And I was not the only one. Every few weeks I would hear "an organization wide restructuring is coming." This was a clear indication of senior management's incompetence in building a growing a structure that works.
    To get promoted you have to know the right people. If a decision maker does not like you forget it.
    Very political environment. The culture and environment is to find someone to blame when something wrong happens.

    Advice to Management

    Learn how to create a fair and positive environment. Stop playing favorites. Be genuine and genuinely interested in growing your people.


  9. Helpful (1)

    "This would not be a work environment I would recommend."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The casual dress code; salaries are competitive, if you commute from the suburbs, their office is located in the Ogilivie Transportation Center.

    Cons

    The "every man for himself" culture, clique-ish environment, disconnect between all business units, seems like management is unreceptive to individual career issues, seems like mid-level managers are not given appropriate management training.

    Advice to Management

    Need to step up marketing. Make the work environment a more relaxed place to be. Just putting a foosball table in the lunchroom does not do the trick, need to look at the big picture.


  10. Helpful (1)

    "Bygone Era"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Market Manager
    Former Employee - Associate Market Manager
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Orbitz Worldwide (More than 10 years)

    Pros

    Orbitz was a great company to work for in the beginning. The fun atmosphere and the opportunity to build a future and grow were plentiful.

    Cons

    Orbitz had a distinct culture of cohesive teamwork and managed to amass a group of high functioning, committed and passionate professionals. Then Barney Hartford arrived with his own culture of divisiveness, cutthroat, dog eat dog, good ole boy network. The company spiraled out of control and was a shadow of its former self. His background as an exExpedia executive and married to a current Expedia executive left his agenda very transparent to everyone but the greedy board of directors. Barney, board and crew all made out like bandits and landed softly with their golden parachutes and left behind carnage and devastation in their wake. Expedia is similar to Stepford there is a distinct "type".

    Advice to Management

    Retaining unproductive Expedia employees rather than taping into the Orbitz talent pool to avoid paying decent wages and having tenured employees pretty much shows what kind of organization Expedia is.


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