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Orchard Supply Hardware

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Orchard Supply Hardware Assistant Store Manager Reviews

Updated Jan 13, 2021

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Found 20 of over 407 reviews

4.2
67%
Recommend to a Friend
50%
Approve of CEO
Orchard Supply Hardware President Lara Lee (no image)
Lara Lee
2 Ratings
  1. 5.0
    Former Employee, more than 3 years

    OSH

    Dec 15, 2020 - Store Manager in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay Rate,, Not much traveling,, Employee discount

    Cons

    Districr Managers are not consistent. Lots of favortism.

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  2. 3.0
    Former Employee, more than 8 years

    Was a good company

    Jan 13, 2021 - Store Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good people Good life and work balance Good opportunities

    Cons

    Senior Management needs to improve

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  3. 3.0
    Former Employee, more than 3 years

    Good company. A bit behind on retail in today’s world

    Oct 26, 2020 - Store Leader in San Jose, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun who doesn’t love working with pets. You can grow employees very quickly to management. Pay and benefits are amazing

    Cons

    Typical retail. Political. Very high turnover.

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  4. 2.0
    Former Employee

    Culture is clique-ish, Teams work in silos. Outdated computer system.

    Jun 30, 2014 - Store Support Center (HQ) in San Jose, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Top management portrayed a positive outlook after Lowe's acquired OSH as a subsidiary. A few friendly employees made coming into the office rewarding.

    Cons

    Communication can be muddled at times, with the same goal not being expressed throughout the organization. Teams work in silos and are not aware of what other teams have implemented (and vice-versa). OSH's main computer system is extremely outdated (circa early 1990s...think DOS), making it difficult to run reports and finish work efficiently. One has to re-learn to go backwards in time, which

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  5. 5.0
    Current Employee, more than 1 year

    Store Manager

    May 30, 2018 - Store Manager in Deerfield Beach, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Outstanding Culture and great values, the best work life balance

    Cons

    Not busy enough, New in market, Nobody knows who or what Orchard Supply Hardware is. Not enough marketing to drive traffic into the Florida Stores

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  6. 3.0
    Current Employee, more than 3 years

    Store Manager

    Mar 24, 2016 - Store Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -better work life balance then big box -great if you come from a company driven by HR -discount -lots of stores being built, seemingly more opportunity in the future for career growth

    Cons

    -bonuses are very hard to obtain and based on outrageous sales plans -driving sales and running an operationally sound store isn't valued much anymore -no set training/development program for store managers looking to move up -very dated technology within stores

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  7. 5.0
    Current Employee, more than 3 years

    Orchard Supply

    Feb 9, 2016 - Assistant Retail Store Manager in Capitola, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Family oriented company, customer focused, on a big growth track.

    Cons

    Becoming more of an corporate driven company.

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    1 person found this review helpful
  8. 3.0
    Current Employee

    Great before Home Depot Management came on board

    Oct 21, 2011 - Store Manager in San Jose, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The employees are a close knit group and work well as a team. The discount is also a good perk.

    Cons

    Hours for salaried too long and are expected by upper management with little praise being given when a job is well done

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    4 people found this review helpful
  9. 4.0
    Former Employee, more than 3 years

    store manager

    May 1, 2017 - Store Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I really enjoyed the team I worked with. Corporate personal for the most part very approachable.

    Cons

    To many changes going on at once. To much tasking rolled down from corporate. They want customer service but did not support with actions.

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  10. 1.0
    Former Employee, more than 5 years

    Exemplifies everything America hates about corporations.

    Jul 27, 2013 - Assistant Store Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Mis-management and greed have brought it to Chapter 11. Enjoy.

    Cons

    Bloated and overpaid upper management. Constant chaos. Ridiculous standards with no payroll. Poor quality of life commitments. At OSH you are a number.

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    3 people found this review helpful
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