Orchard Supply Hardware Reviews | Glassdoor

Orchard Supply Hardware Reviews

Updated October 10, 2017
258 reviews

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3.0
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Orchard Supply Hardware President Bob Tellier
Bob Tellier
39 Ratings

258 Employee Reviews

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Pros
Cons
  • Low Pay, start from the very bottom and tend to stay there with promises of promotion (in 16 reviews)

  • minimum wage job bad management and etc (in 11 reviews)

More Pros and Cons

  1. "Good job, Low pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Berkeley, CA
    Current Employee - Customer Service Representative in Berkeley, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Orchard Supply Hardware part-time (Less than a year)

    Pros

    Nice Environment surrounding store, big store many tasks. Great management. Many positions offered with chances of advancing. Customers are cool sometimes. Overall nice temporary job

    Cons

    Low Pay, start from the very bottom and tend to stay there with promises of promotion . Customers expect too much , rude customers often.. advancing takes a while depending on your skills


  2. Helpful (2)

    "Orchard Supply"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nursery Worker in Santa Maria, CA
    Current Employee - Nursery Worker in Santa Maria, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Orchard Supply Hardware full-time (More than a year)

    Pros

    Friendly co-workers and the job was very simple.

    Cons

    Pay was awful and the managers were rude. They have a very high turnover rate for a reason.

    Advice to Management

    Stop being rude to your employees and acting like you're better than them. And to the manager who thinks he's smarter than everyone else, guess what, you work in the same building as all those people you think you're better than.

  3. Helpful (1)

    "Great people, but needs to build better culture and long-term strategy for its business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance
    Former Employee - Finance
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Orchard Supply Hardware full-time (More than a year)

    Pros

    Because of its small size, intimacy with the people was always great. Work can be impactful depending on visibility of the role.

    Cons

    Lack of thoroughness and willingness to see long-term gains from ideas. Workload seems to be heavy across all teams; simplify the process and objective

    Advice to Management

    Continue focusing on the people and more collaborative ways for cross functional projects to be successful. Transparency from the management can only help.


  4. "fast to find"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Laborer in San Jose, CA
    Current Employee - Laborer in San Jose, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Orchard Supply Hardware part-time (More than a year)

    Pros

    be prepared to work with their customers as a sales associate.

    Cons

    not being able to find a closer store.


  5. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Orchard Supply Hardware part-time (Less than a year)

    Pros

    good working conditions and strong management

    Cons

    more training needed in some departments


  6. "Retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Receiving Specialist in San Francisco, CA
    Current Employee - Receiving Specialist in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Orchard Supply Hardware full-time (More than a year)

    Pros

    Reliable work place in a large corp.

    Cons

    Company dosent care a whole lot about its employees.

    Advice to Management

    none


  7. "home store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Costumer Service Representative in Salinas, CA
    Former Employee - Costumer Service Representative in Salinas, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Orchard Supply Hardware part-time (More than 3 years)

    Pros

    Great costumer service, always have at least four registers open and never a long wait line. isles always clean and floors waxed.

    Cons

    Needs more restroom care, a lot of the times items out of stock, shelves can be better organized .

    Advice to Management

    management was great, but in my days there seen a lot of managers come and go, never had a manager that was at the store more than a year.

  8. "It's okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Nice people, okay office perks.

    Cons

    Management changes ALL. THE. TIME.


  9. "Don't do it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Orlando, FL
    Former Employee - Sales Associate/Cashier in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Orchard Supply Hardware full-time (Less than a year)

    Pros

    None... really.., it's terrible job..
    boring, no challenge.. awful!

    Cons

    Low pay, NO respect, lots of "rules", moral is terrible... just don't do it.

    Advice to Management

    Pay attention, listen..... give raises.....give promotions....


  10. "Meh"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Customers are interesting and the discounts are great if you're into home improvement.

    Cons

    Management was terrible most of the time.

    Advice to Management

    Take a moment to understand what your associates are going through and work alongside them. Be respectful and understanding, yet strict and do not let the employees get too lax in their work ethic.


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