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Orchard Supply Hardware Employee Reviews about "employee discount"

Updated Oct 29, 2021

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Found 15 of over 399 reviews

3.3
66%
Recommend to a Friend
54%
Approve of CEO
Orchard Supply Hardware President Lara Lee (no image)
Lara Lee
30 Ratings
Pros
  • "Pay Rate,, Not much traveling,, Employee discount(in 15 reviews)

  • "Flexible hours but off season is slim pickings(in 15 reviews)

  • Cons
  • "Low pay, very little opportunity(in 26 reviews)

  • "not quite what one wants to do for minimum wage(in 14 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "employee discount"

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    1. 5.0
      Former Employee

      Good for college students

      Oct 29, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun staff Flexible hours Employee Discount

      Cons

      Scheduling can get messy when people call off

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    2. 5.0
      Former Employee, more than 3 years

      OSH

      Dec 15, 2020 - Store Manager in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay Rate,, Not much traveling,, Employee discount

      Cons

      Districr Managers are not consistent. Lots of favortism.

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    3. 4.0
      Current Employee, more than 5 years

      Finally getting Better!!

      Jun 7, 2012 - Department Lead in Fresno, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people I work with from Employees, Management, Vendors, and Customers Know the information that comes down from the corporate office, rather than being secretive The chance to move up in the Company New things happening to Orchard. The Shirt uniform Love it!! Early closing days on major holidays!! Employee discount with Orchard Coupons!! Meeting the Top Corporate Guys in person!! Town Hall meetings to get a better overview with what works at store level!!

      Cons

      Not so much with corporate guidelines, mostly store level...schedualing is awful, not knowing what you work in two days, (ie posting it friday for the week starting on sunday). Me as a woman working in a "man" store, the descrimination i get with customers, however, my guys always have my back!! The follow through with management when others are not cutting it! documentaion/paper trail is weak!

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      1 person found this review helpful
    4. 2.0
      Current Employee, more than 1 year

      Cashier

      Dec 28, 2015 - Cashier in Pasadena, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Flexible Scheduling - Coworkers are friendly and hardworking - Free coffee - Closed on Thanksgiving and Christmas - 20% employee discount stacks with sales/coupons

      Cons

      - Low/inconsistent pay (after working here 2 years, I am making less than the new hires. Also raise given the week before minimum wage hike to avoid paying me more) - Low, low, low hours for part timers (8 hrs a week is normal and hours almost never go past 25. Average hours won't pass 18 weekly) - Management is very closed-minded about store needs (often departments are not even staffed at all, causing sales to be lost) - Management avoids leaving the office and will not help staff on the floor/ will act annoyed when asked for help/pay stubs etc. - Often one employee will be expected to cover up to 5 departments AND do heavy lifting, regardless of age and without extra compensation - Promotions to other departments don't come with pay raise, only promotion to management positions come with a raise regardless of the amount of extra work taken on - Employees are rewarded for avoiding their job duties to do other tasks - No real room for advancement

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      2 people found this review helpful
    5. 4.0
      Current Employee, less than 1 year

      Decent job, better if you wear many hats.

      Sep 27, 2014 - Customer Service Representative/Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some flexibility in hours, great employee discount that compounds with sales for awesome deals, ability to learn cool hardware information from the more experienced employees, typically pretty relaxed environment.

      Cons

      Management will make or break your experience (I had a terrible first manager that everyone in the store disliked, and a wonderful second manager who kept everyone happy. Made a humungous difference). Pay isn't great, but I wasn't expecting it to be. Customers seem to be grumpier here than anywhere else. Constantly forced to ask customers to join a rewards club that barely nets them any rewards. The stores are constantly understaffed, but there are also not always enough hours. So folks are overworked and simultaneously not getting enough hours.

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      1 person found this review helpful
    6. 2.0
      Former Employee, more than 3 years

      Too many "Chiefs" for the number of overworked and underpaid "Indians"

      Jan 3, 2016 - Sales Floor Associate in Fresno, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Store closes earlier than other retail stores, doesn't open earlier than 6am on "Black Friday", employee discount (if you obey every letter of the policy and be sure to understand it), lots to learn about home repair and gardening, free train calendar, and they're finally making an attempt to "give back to their communities" by hosting diy workshops and family events.

      Cons

      Company "cuts corners" to fund multi million dollar store remodels by slashing payroll hours and expecting one person to carry a workload meant for two, maybe three other people. Corporate honchos spend too much time "walking stores"to nitpick and criticize, while staying in fancy hotels like the Hampton Inn and the Doubletree, but yet, the employees are paid laughable wages. These "visits" stress out store management and the stress rolls downhill.

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      4 people found this review helpful
    7. 1.0
      Former Employee, more than 1 year

      Not Employee friendly

      Apr 3, 2016 - Retail Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice employee discount, nice quality merchandise Sakes floor people were great

      Cons

      Hire only part time and pay minimum wage. Raises are yearly and in most cases less than a dollar. Extreme favoritism displayed by management. Hard work is not recognized or rewarded. Department Leads are overwork, yet minimal coverage on sales floor

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      3 people found this review helpful
    8. 3.0
      Former Employee, more than 1 year

      Great first job

      Feb 18, 2016 - Customer Service Representative in Pismo Beach, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great way to meet hard working members of your community. Great fellow employees. Decent employee discount. Great place to build up work experience. Very flexible hours.

      Cons

      Management does not seem to have a clear understanding of what it takes to lead a team. Many of them seem too focused on money and numbers to really form a connection with their employees. A 3% annual raise just is not enough to make someone feel like a valued employee.

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      1 person found this review helpful
    9. 1.0
      Former Employee

      Avoid this company!

      Mar 27, 2010 -  in San Jose, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      20% employee discount, useful items that you would potentially need on a day-to-day basis and for repair work. The Product Knowledge Rallies are fun and entertaining, when they have them. Occasional employee BBQs for lunch.

      Cons

      OSH has faced two class action lawsuits because they denied employees full breaks and lunch hours, often expecting their salaried workers to cut their lunch hour short or not take one at all, and yet the company has not changed its policy and hourly employees are constantly called back early from their 15 minute breaks to help on the floor. They've only recently tightened their monitoring of lunch breaks since a state law was passed requiring companies to pay the employee an hour of overtime if they go even a minute past working 5 straight hours. The company overloads and over-works its employees and has unrealistic goals and expectations. An employee is often expected to do his job and everyone else's, especially if you are a sales associate on the floor. I was frequently made to cover several departments at once, be a backup cashier and fill in for the front desk on their breaks. In addition to all of this, I was still expected to finish the work given to me in my own department. As far as pay goes, I was given an inordinate amount of responsibilities that were outside of my job desscription (in fact, many of them were in a Department Manager's job description) and after working for them for three years, starting at the minimum starting pay, I only got one 3% raise. There is is a significant disconnect between salaried employees (managers, corporate office, etc) and hourly employees (sales associates, cashiers, etc). Management generally does not communicate with their hourly workers effectively and when they do it's often in a negative way. The managers in general have a discipline first, talk later approach to dealing with their employees. Because of this management style, morale in the company has been low, especially in the past two years. For the amount of work OSH piles on you for such little pay, it would be worth it to find another retail company who has more realistic expectations of their employees and offers their employees a competitive pay rate. Also, most stores are very dusty and dirty. Not a good place to work if you have respiratory issues like asthma.

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      6 people found this review helpful
    10. 3.0
      Current Employee, more than 3 years

      Growth And Pain

      Mar 7, 2017 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Employee discount, lots of growth opportunities, decent pay.

      Cons

      Odd rotating retail hours. Close, then open, rinse and repeat. Not near enough employees for the work to be done. Sometimes catty work environment. Large management teams with few associates.

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