Orchard Supply Hardware Employee Reviews about "upper management"

Pros

Awesome manager's and friendly people. No real opinion on over all company structure or upper managementupper managementupper management. I was only employed there for a short period of time, but enjoyed my time none the less.

Cons

I was hired, than informed that the store would be closing within a year. No real opinion on over all company structure or upper management. I was only employed there for a short period of time, but enjoyed my time none the less.

Pros

The employees are a close knit group and work well as a team. The discount is also a good perk.

Cons

Hours for salaried too long and are expected by upper management with little praise being given when a job is well done

Pros

I enjoy helping people, sharing my knowledge and being around tools. I also enjoy having a legit reason to talk to people - it brings me out of my shell... (what do strangers talk about anyway? I loathe pointless, hollow conversation and feigned interest) Because of my skill set, and aided by the lack thereof of many of the other employees, I soared like an Eagle at Orchard. I know my way around the products we sold, I know what a hard day's work looks like, and I grew up in the neighborhood so I knew how to talk to all the customers. It wasn't that the job was so great, but rather that I enjoy that type of work where I'm always busy doing something new and unexpected, playing with forklifts, baling machines and power tools all the while pasting a satisfied smile on the face of every customer.

Cons

The company ran itself out of business and its no wonder... Upper Management was TERRIBLE. There were a few good department managers at first, but they bounced to ACE Hardware after only a few months because their Manager was such a useless, cowardly, insecure moron. I opened the San Ramon, CA location. There was an initial Powerpoint orientation when I was hired and that was it - NO TRAINING WHATSOEVER. Orchard was SUPER CORPORATE. Orchard would do everything not because it was prudent, logical or fiscally prudent but because it came from CORPORATE. i.e. It was policy created by out of touch idiots with too much money, too much power, too little common sense, and too few brains, I proposed a logistical, organizational system to create order from the chaos that was Receiving/Stock. Back product was stored three rows high, 12 columns across, and stacked three deep. It was a terrible design on its own because nobody knew or could see what was behind the first piece of product. In order to know what was behind box #1 you had to get on the forklift, pull down box #1, climb out of the forklift, and inspect the now-uncovered mystery box.... TOTAL WASTE OF TIME AND MANPOWER. I proposed a simple dry-erase board that was columnized, rowed, and stacked to mirror the layout of the backroom and product in stock. I offered to go through the entire stock room and note on the erase-board what we had in stock and exactly where it could be found. I was shot down because, 'Corporate wouldn't go for it'. OF COURSE THEY WOULDNT that's why Orchard Supply and Hardware is out of business!

Pros

Loved it at the beginning.

Cons

Upper management does not hold everyone accountable for their actions. For example, it is ok to get a DUI arrested and miss work. It's ok to miss Grand Opening day because you slept in. You will still have your job! In fact, let's promote you to Store Manager.. Unbelievable to see that happen.

Pros

Mis-management and greed have brought it to Chapter 11. Enjoy.

Cons

Bloated and overpaid upper management. Constant chaos. Ridiculous standards with no payroll. Poor quality of life commitments. At OSH you are a number.

Pros

Sales Associates worked hard to make this work. Upper management killed it!

Cons

poor pay for work being asked to perform. No marketing until store closure. Lowe's is the parent and runs as poorly from store management to the CEO>

Pros

Dedicated and passionate associates, many of which are long term. Beautiful new store format which was created and developed by a leader who is no longer with the company.

Cons

Lowes, as predicted by many after purchasing Orchard, is already ruining this 80+ year old company that has been a California staple for generations. The best of Orchards upper level and field management was let go by the new President of Orchard (A Lowes Guy). Just another example of why Home Depot has been kicking Lowes behind for over 30 years......

Pros

Good customers and friendly employees

Cons

Poor upper management decisions at high level.

Pros

Good working conditions, generally good store level management, generally good work life balance.

Cons

Upper Management very closed minded to the needs of the store. They have their thoughts and tha'st all there is.