Oregon Zoo Reviews | Glassdoor

Oregon Zoo Reviews

Updated October 30, 2018
29 reviews

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3.2
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Tony Vecchio
10 Ratings

Employee Reviews

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  1. "Customer Service Rep."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Oregon Zoo part-time

    Pros

    Great staff, environment, and perks.

    Cons

    Not many I can think of, maybe more information on growth opportunities.

    Advice to Management

    The management I worked with was great! Caring and friendly.


  2. "Many Cons, few pros"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Restaurant Manager in Portland, OR
    Former Employee - Restaurant Manager in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Oregon Zoo full-time (More than 3 years)

    Pros

    beautiful space, great garden displays, nice animals

    Cons

    Toxic work environment, horrible upper management, overloaded and ineffective HR.

    Advice to Management

    Find a business model that works so that you generate enough revenue to actually support the bigger goals of the organization. By constantly moving the goal posts and expecting managers of the enterprise pieces of the org to deliver unrealistic results at the margin you've torn through many more managers than you should.

  3. "Oregon Zoo Admissions"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Oregon Zoo part-time

    Pros

    Good environment, like the people

    Cons

    Low pay, hard to advance


  4. "Not an ideal workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Restaurant Worker in Portland, OR
    Former Employee - Restaurant Worker in Portland, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Oregon Zoo part-time (More than a year)

    Pros

    Optimal for college students looking to work summer and/or winter break, TriMet discounts and occasionally free passes

    Cons

    Hostile management, minimal training for an extensive range of tasks, unorganized, frequent mistakes in scheduling, seasonal work discourages long-term employees

    Advice to Management

    Be understanding of your employees. Respect their availability. Make the zoo a more welcoming workplace.


  5. "Admissions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Oregon Zoo part-time

    Pros

    Interactions with adorable kids and lots of international visitors

    Cons

    Work hours are completely at whim of employer, with no compensation for days you are on call then told not to come in, or scheduled ,then called off because of poor weather.

    Pay very low, no benefits. One 15 minute break in 5.5 hours. Never complimented for good work, but god forbid you make a mistake

    Advice to Management

    Treat all your employees, even part time, with respect and dignity.
    "Walk your talk", you are a public agency (zoo is owned by Metro, a tricounty governing body) that promotes livability and community affordability yet your salaries are near minimum wage with working conditions as bad (or worse) than a fast-food chain.


  6. "Great job for developing skill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Oregon Zoo part-time (Less than a year)

    Pros

    Great job for developing leadership skills and improve organizational skills in a great work environment. They have a very flexible work schedule and pay is good.

    Cons

    You work with mainly young adults who mostly are right out of high school so gaining leadership skills to manage adults will be fairly difficult but is a good first step in the right direction.

    Advice to Management

    When selecting new team leads make sure you do not just hire anyone just because you need more people for the position remember quality over quantity.


  7. "Zoo"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Oregon Zoo full-time

    Pros

    Overall good place with a lot of good people.

    Cons

    Going down a middle management spiral, causing information to be lost or incorrect. Very little concern for the actual logistics of decisions made by management which creates a poor experience for visitors and working staff alike.

    Advice to Management

    Need less management! Also,need better communication to working staff. Consult people that know how the place actually runs before making rash decisions behind closed doors.

  8. "Good Summer Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    The people are fun and its easy to get the hang of things. You get access to the Zoo on your days off. The managers and supervisors are easy to get along with and to talk to about any issue that may come up.

    Cons

    The scheduling is a bit iffy but most jobs like this one are like that. You sometimes had to remind your supervisor that you hadn't taken a break yet and you wouldn't really know sometimes when you would get off which can be a bit hard if you want to plan for something else on days that you work. Some of the people that have been working there for a long time can be a bit hard to handle in terms of points of view.

    Advice to Management

    I would like to see more consistency in terms of the scheduling.


  9. "Its good, not great but getting better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Restaurant in Portland, OR
    Current Employee - Restaurant in Portland, OR
    Recommends

    I have been working at Oregon Zoo part-time (More than 3 years)

    Pros

    New position almost everyday.
    Lots of coworkers, and since you change locations everyday, you're constantly working with a different team. If you have a bad day with a certain coworker, chances are you won't be working with them the next day.
    A new mgmt. team in restaurants is a delight after previous manager. New mgmt seems to genuinely care about employees (very-open-door policy)
    Great job for students or those looking for flexible, part-time work.
    Fun environment
    Very accepting of all individuals, no matter age, gender-identity, sexual orientation, religion, race
    Free max pass program

    Cons

    Customers can be terrible. Parents annoyed by their children's sugar-high will take out frustration on staff.
    Must pay-to-park in zoo parking lot. During summer there is an employee shuttle lot, which will guarantee tardiness and add an extra 40-60mins to commute.
    Pay rate is not based on hard work. Some slack and don't do their job, while getting payed the same as those who must do their own job and pick up the slack of others.
    Working outside can be rough in extreme hot/cold.
    Restaurant facilities are not up to date, employees sometime struggle to keep up with business with old or not enough equipment.

    Advice to Management

    Find a way to offer raises based on performance or start firing those who do not carry their own weight


  10. "An Experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Oregon Zoo full-time

    Pros

    - Good Hours
    - Decent Pay
    - Good Overtime opportunities

    Cons

    - Can make hours
    - Out dated working conditions
    - hard labor mix indoor outdoor