Orion Health "nz" Reviews | Glassdoor

Orion Health Employee Reviews about "nz"

Updated Dec 3, 2019

To filter reviews, or .

3.1
44%
Recommend to a Friend
41%
Approve of CEO
Orion Health CEO Ian McCrae
Ian McCrae
209 Ratings
Pros
  • "We have some great perks, including free breakfast and there is car parking on a first in, first served basis(in 18 reviews)

  • "Get to work with some very smart people and learn a lot from them(in 18 reviews)

Cons
  • "Time difference in communicating with the NZ office(s)(in 31 reviews)

  • "New Zealand owned/based company with poor leadership(in 24 reviews)

More Pros and Cons

Reviews about "nz"

Return to all Reviews
  1. Helpful (5)

    "Honest Review from current long term employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Phoenix, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Orion Health full-time for more than 3 years

    Pros

    Intelligent and inspiring collegues Travel opportunities Promotion and role change options Shares of you get a CEO award Food, drinks, never ending supply of soda! Yes- even the negative reviews note- breakfast/food provided- Social hour drinks (ps: person who said Friday clearly does not work here, cos it is on Thursdays!) A friendly 'you can do it' New Zealand culture (not arrogance as one clearly upset review notes) Yes, someone mentioned putting reviews in Glassdoor- but seriously do you think people would bother if they didnt like the place!

    Show More

    Cons

    Growing pains Feeling of division between NZ and other sites Global company with many offices and things get miss-represented across the miles

    Advice to Management

    Don't worry about reviews on Glassdoor, clearly the negative ones are passionate and misguided. The honest and straightforward people will see these negative reviews for what they are! And for those negative reviewers who say they still work here- I think you should do yourself and Orion and favor and leave!

    Orion Health2015-05-30
  2. Helpful (4)

    "Oust NZ"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Santa Monica, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Orion Health full-time for more than 3 years

    Pros

    Pay was good, benefits were okay, some flexibility.

    Cons

    NZ gets in the way. As many point out, they do not realize the US market is different and needs to be able to do things on its own without running by Papa Bear. But that will never happen as long as Orion can survive off the revenue the US generates. NZ wants to keep control for as long as it can, but I'm positive this model will ultimately fail (to the benefit of those who have stuck it out in the US). I have stopped mentioning to others I work with in healthcare IT that I worked for Orion because it is now an embarrassment while it was once something I was proud of.

    Show More

    Advice to Management

    Decide what is best for the company, don't worry about NZ "leadership" filling it's pockets and decide on a direction to go in.

    Orion Health2019-03-08
  3. Helpful (11)

    "They are not in a good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Orion Health full-time

    Pros

    Very few of the remaining people there are good. Good pay and benefits.

    Cons

    New Zealand owned/based company with poor leadership. Most of Product Development is based in NZ as is Product Management. They struggle to understand the US market and and this is directly related to recent performance. NZ resources seem to have a superiority complex against US resources. Thus, US resources have no trust in this leadership, nor do they have the confidence that NZ will successfully turn this place around. No faith in the CEO. No faith in the US leadership.

    Show More

    Advice to Management

    None. They've had so many opportunities and have consistently dropped the ball.

    Orion Health2018-05-15
  4. Helpful (18)

    "Terrible Senior Management and Direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Orion Health full-time for more than 3 years

    Pros

    Smart people, decent pay, apple equipment

    Cons

    Long hours, unfair treatment, some people can sit around and do nothing and will keep their jobs, others put in 70-80 hours and get let go. Too much NZ influence on NA market. Terrible senior management. No real direction. The company changes up the course every 3 months. They have let go of over 60 people in North America in the last year and a half. Depending on who your manager is, you will either have very little work or enough for 3 people. Company expresses an "open" culture but senior management is always hiding news. The company morale is extremely low. Everyone looks depressed. Nobody shows up on Fridays, certain people are forced to stay in the building while their counterparts can work remote. HR is rude and will lie to your face, do not trust! No accountability. The list can go on.

    Show More

    Advice to Management

    Treat people fairly. It's a shame that your culture only applies to certain people. Be considerate when people are going through personal problems. Don't tell one employee one thing and tell another the complete opposite. Don't tell employees to be quiet when they are questioning fairness at work.

    Orion Health2017-09-01
  5. Helpful (24)

    "A bad nightmare"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Orion Health full-time for less than a year

    Pros

    To date all my paychecks have cashed without delay, however at the current pace and state of Orion -- this may not be true in the future. Dedicated HR to covering the company's BS with rose petals at every turn, lying to employees whenever they can get away with it and generally not knowing what they hell HR is supposed to do. Human Resources....Google it. If you don't like the current HR team, wait a little while....it will turn over again soon. There is something to be said about rats leaving the ship.... ELT (pronounced "Elite") team is thankfully in NZ.

    Show More

    Cons

    People, read the reviews....see which ones have common themes to them and think about how desperate you have to be to even consider this company. Don't fall for the HR babble about the company maturing or implementing important and significant changes. You can see they have been saying this for a long time and nothing has improved, it has gotten worse if anything. U.S. leadership -- find some. No, really.....find some individuals that can lead and not let their egos get in the way of growth. A good leader surrounds themselves with persons smarter and more talented than them and get the hell out of their way. Stop blocking people. NZ...stop being disrespectful to other employees that happen to live in other parts of the world. Your behavior and comments do not make others want work or interact with you. Listen more and speak fewer negative comments about the U.S. and other non-NZ parts of the world. Ian....stay in your office, stop getting in front of the camera and please get someone that can "represent" Orion. Everyone simply tunes out when you speak or when you get in front of the camera; you have become a joke. Know your role and place within the company and be strong enough to know your weaknesses and step away or down. You hurt Orion.

    Show More

    Advice to Management

    Management, turn in your resignations now! At some point, there will be no more employees to manage and you will simply be wondering what happened. Again. Focus, no.....really focus. Take a honest look at the market and stop knocking Google, Apple, Microsoft and Amazon -- you are not even in their league. Figure out things are not working and make the choice to step away and maybe give this company a fighting chance. Get people on the board that will make the tough decisions and get people in Orion that will get this company moving again in the right direction. HR, please don't add some BS remark to this post. It's a waste of time and everyone knows your game with fake posts and insincere remarks. Take this time you would waste here and do something to change what is going on in Orion. If you can't, be honest and simply stop hindering the company and the employees.

    Show More
    Orion Health2017-09-16
  6. Helpful (41)

    "Hi firing rate!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Negative Outlook
    Disapproves of CEO

    I worked at Orion Health full-time for more than a year

    Pros

    One star for benefits (100% covered medical insurance, paid parking in city, etc) Second star for providing cool work tools (OH is an Apple shop)

    Cons

    1. Definitely the NZ influence -- they are the boss. 2. High churn rate, even before an employee thinks to look elsewhere he/she is more likely to be fired for no reason. Ask US Leadership or search for ex Orion Employees --I would say 90% were involuntarily terminated.The includes VPs, CISO, Directors, Infosec Managers/Leaders, Lawyers, Project Managers, you name it. 3. Blatant mis-handling of sensitive customer data (Can OCR please audit OH)

    Show More

    Advice to Management

    Stop playing with people's lives.

    Orion Health2016-06-10
  7. Helpful (29)

    "Run, Run Far Away..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Applications Engineer in Scottsdale, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Orion Health full-time for more than 5 years

    Pros

    - Good Benefits (paid healthcare) - Incredible environment(s) to learn and grow in. (Development, Engineering, Support) - If you interview well, or if you are considered a favorite the compensation is very good.

    Cons

    - Really bad culture going on in NA. (Favoritism, Overloaded working conditions, lay offs) - Extremely poor management in NA and NZ regions. - NZ runs the show. (This really hurts, and isn't obvious at first) - No career paths - The recent lay offs have really hurt. Lots of people leaving on their own accord now.

    Advice to Management

    Not sure what you can do to save the burning ship.

    Orion Health2016-07-11
  8. Helpful (33)

    "Potential, Lots to do, poor direction and decisions."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Network Engineer III in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Orion Health full-time for more than a year

    Pros

    You can work on a lot of technology, both newer stuff and established standards. Most of my direct coworkers were a joy to work with while I was there. Pay is good Benefits also good. Room for advancement. Respected my personal life boundaries.

    Cons

    I was working on what was the largest project the company had for the year and right when it started a key member of the team took a 3 week vacation (Holiday), meanwhile there was massive issues discovered. Major deliverable were not even close to being solved, yet the only person who had the authority to direct the change, and redesign was away for 3 weeks. I and other members of my team, didnt even know about the project until the 1st phase was already 3 days over due when I started working on it. New Zealand arrogance. This is where all of the decisions are made and direction is set in the organization. With compliance, security, and daily manageability of systems coming second to seemingly arbitrary choices made by NZ management. Even costs are ignored, and as a result, there was recently a fairly sizable US employee layoff. (I am fairly certain some very poor design and implementation strategies were significant cost factors that lead to this) Due to some of these decisions for 3-4 months i was putting in anywhere from 55-70hour work weeks. To get a good feel of it read the comments on the article about the recent US layoffs. (since i cant post the link directly) Google search "orion health stuff nz wields knife" First link should take you where you need to go. One Comments reads as follows... "There needs to be greater cuts to US workforce to give Kiwis jobs. In general Kiwis are much more skilled than their American counterparts - year for year, and profession for profession although Kiwi firms are too easily fooled by their over-hyped CVs and fancy titles given in the US for a lower level job by NZ standards."

    Show More

    Advice to Management

    Respect those hired to do the Job. If you hired someone for the experience and expertise, trust it. Constantly doing Re-orgs to the US Operations Group because you go through management like some people change their underwear, is not good. Most of this happens because you hire people that want to affect change in a positive way. But if they clash with NZ Management they get fired.

    Orion Health2016-04-04
  9. Helpful (25)

    "Senior Implementation Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at Orion Health full-time for more than 3 years

    Pros

    A Mac and an iPhone 6. Lots of good places to eat near CA office and BOS office... That are being shutdown

    Cons

    In the US?: Lets start with the product. Not that great. Sure it has potential and there are a lot of things that it could do if it could mature but Orion in the US can't get over the simple data aggregation hump. The NZ designed product just isn't designed with US use cases or situations in mind. The product is then sold assuming it can be implemented quickly, and at a lower price than it should be, just to get numbers since the US has to show some progress. So they're heavily reliant on the people of the company to do their jobs perfect trying to make up for shortcomings of the product in the US, with no Training and not a lot of help from product. The bad contracts? People are overworked trying to make deadlines set to pretend to clients it can be implemented faster than everyone else, and salaries are decided by people not in the US. High turnover AND incompetency? If you were good at your job and were overworked and constantly faced with impossible situations and underpaid would you stay? well Orion doesn't want to pay for good people.. So more work goes on people who do stay. People are constantly working 60 hour weeks and ignoring work to keep that number there. so the result is lots of problems since you have to rely on these people to make their product work. And if the people can't or are forced to meet unreal deadlines? Put it this way, no vendor should have that many emergency shut downs as Orion does. And then the layoffs, because the product is supposed to be better and more sustainable (its not), so lets overload even more the people we have. All to say Orion needs to cut down its operating costs? You can't operate without good people. Overloading them even more so.... Haven't even talked about the poor middle management and deluded executives... Reorgs... reorg... reorg.... Services gets reorged probably once every 4 months.

    Show More

    Advice to Management

    Should have doubled down to fix processes and find good people to help the product, not leave others overworked.

    Orion Health2016-04-24
  10. Helpful (20)

    "might be some future opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook

    I have been working at Orion Health full-time for more than a year

    Pros

    On the forefront of preventative healthcare. Industry is full of exciting news.

    Cons

    Disarray, lack of direction, company went public thinking that being a New Zealand company would somehow help them on the NZ stock exchange and are now the worst performing stock. Tons of talk about flattening the organization (as announcements go out for new VPs of this and that) Currently going through a reorganization that has dragged on and on and on to the point that employees are no longer engaged or care.

    Advice to Management

    What happened to the company tenets of Open, Trusted, Courageous....all poppycock as witnessed through management. Take care of your employees and don't let your mistakes become their problem.

    Orion Health2016-03-16
Found 37 reviews