Ormco Reviews | Glassdoor

Ormco Reviews

Updated January 4, 2017
16 reviews

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Full-time Part-time

2.0
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Vicente Reynal
6 Ratings

16 Employee Reviews

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  1. Helpful (2)

    "Non R&D, Unrewarding Drudgery for R&D Engineers, Punctuated by Glimmers of Hope for Change"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - R&D Engineer in Glendora, CA
    Former Employee - R&D Engineer in Glendora, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ormco full-time (More than 3 years)

    Pros

    Pay was pretty decent. There have been some hard working, dedicated employees over the years, which provide a nice micro climate of shelter from the surrounding chaos.

    Cons

    R&D Engineers are treated as the primary person responsible for all aspects of a product line, including research and development, project management, regulatory, V&V, documentation, operations, process development, etc. They are the go-to guy to solve all problems. Other departments never take responsibility. But the R&D engineers have no authority to get the support they need from other departments, or to push back on demands from other departments. The engineers get no support or protection from middle management, who are concerned about their own short term career goals and don't want to stick their own necks out. As a result of this situation, every department dumps all their garbage onto the R&D engineers, who get stuck doing all the tedious heavy lifting, cleaning up everyone else's mess, putting out fires, and becoming the default scapegoat for failures. Because of this structural flaw, R&D engineers have no capacity left to do the research and development work that they should be doing. The highly skilled, highly trained, highly intelligent thoroughbred race horses of the company are being misused and burnt out as plow horses.

    If this setup continues, there is no real chance of this company ever developing significant new innovative products going forward. Perhaps this is an intentional move by management, who recognize that orthodontic products are fast becoming commodities, and investment in new products doesn't have the power to generate additional revenue as it once did. Any future growth from new products is likely to occur through acquisition, rather than developed from within. So management is gradually and continuously shifting the R&D department into a utility role, recognizing that they are highly capable personnel, but there is no demand for R&D engineering.

    Counterproductive interdepartmental politics is a pervasive problem, with a few people in critical positions generating most of the heat to benefit their own careers at the expense of the company. This is enabled by too many levels of management, with a distant, removed upper management who just see the numbers and are not in touch with the day-to-day operations. This arrangement encourages middle management to manipulate the numbers to make themselves look good, while presenting a heavily spun picture which shifts the blame to others and gives the impression that they are being productive and creating value which they are not. For example, an R&D engineer will hold regular project planning meetings to coordinate the launch of a new product. Individuals from other departments will habitually choose not to participate in those planning meetings, but then at the upper management briefings, they will speak as if they are at the center coordinating everything, while secretly suggesting that the engineers are dropping the ball and not doing their job. I like to think that the skeletons in the closet will eventually catch up with the con artists, upper management will get wise, and a few people will lose their jobs with a house cleaning. But by the time this happens, most of the trouble makers will have survived long enough to make it into a comfortable retirement.

    Incoming engineers should expect to be stuck doing the lowest grunt work that no one else is willing to do, receive none of the credit for successes, and receive all the blame for failures. Hard work and successful execution is generally not rewarded. Out performing engineers are given the responsibility and work load of a senior engineer without the title or promotion.

    Advice to Management

    If you're serious about developing new products, you need to protect R&D engineers from inundation by the piles of garbage dumped on them daily from other departments, and give them the breathing space to do what they're trained for. If you're not serious about new product development, you need to be straight with interviewing engineers. Stop calling it "R&D", and plainly tell them that they're going to spend most of their time doing the heavy lifting for regulatory, customer service, operations, etc. Otherwise you're going to continue having a high rate of turn over, with all your valuable talent running out the door as soon as they understand the situation.

    Upper management need to be more involved in day-to-day operations, and come down hard on middle managers playing politics. The handful of people generating the friction need to feel the sting hard enough to convert this behavior from a net positive to a net negative career strategy. A slap on the wrist and a 10 minute talk with HR isn't sufficient to accomplish this.


  2. "Chaotic"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Glendora, CA
    Former Employee - Anonymous Employee in Glendora, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ormco full-time (More than 5 years)

    Pros

    It is across the street from a shopping center that has a lot of nice places to eat lunch.

    Cons

    Aggressive timelines are to be expected. Everyone has more work than they can possibly do. Expect to be blamed if anything goes wrong. It's every man for himself. They are ignoring their big brands to focus on digital solutions, which no consumer has ever heard of. The expectation is to make money at the cost of everything else. Assume there will be lay-offs at the end of every year. If you make it through December, you might wind up with a second or third role the following year.

    Advice to Management

    You don't have enough people to do the work you have.


  3. Helpful (1)

    "Exciting company - An industry leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Manager in Orange, CA
    Former Employee - Territory Manager in Orange, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Ormco full-time (More than 3 years)

    Pros

    Good salary with fair bonuses - BUT if you managed a territory with less conventional minded doctors but rather more innovative (pro Damon System) then you could really increase earning potential.

    Cons

    Over promise on product launches AND some product failures. That's the risk when having innovative thinkers at your company and always being first to launch cutting edge technology and products to market.

    Advice to Management

    Leaders should eat last. Do not sacrifice your people for the betterment of the numbers and company. True leaders will sacrifice the numbers for their people.


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  5. Helpful (4)

    "Career killer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - R&D in Glendora, CA
    Current Employee - R&D in Glendora, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great industry and lots of potential. Close relationships with the customer. high margin business.

    Cons

    Danaher has raped this company to the bones with operations dominance and penny pinching. Little to no interest in long term R&D. Who you know is more valuable than what you know. If you worship Danaher, you will succeed. Otherwise you will be ignored.

    Advice to Management

    Resign. Give Danaher the middle finger and tell them to stop driving their DBS garbage down everyone's throat.


  6. Helpful (1)

    "Inside Sales jobs are a rip off"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Anaheim, CA
    Former Employee - Inside Sales Representative in Anaheim, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Ormco (More than a year)

    Pros

    They offer a great product to orthodontia. I believe the best on the market for patients. Very innovative, high quality control, and lots of choices. Good training on technical issues.

    Cons

    Management has become focused on numbers and reports. Not depth of understanding what the dentists are telling the sales staff. I worked on an inside sales position servicing General Dentists. We were all misclassified as overtime exempt. With all the processes we covered besides sales, my hours were typically 60 hours a week. Benefits were good. Compensation terrible. Based salary is twice minimum wage with commissions only 1% of what is shipped. That violates the CA law for the inside sales exemption from overtime.

    Advice to Management

    Despite your Voice of the Customer surveys, you are not in touch with the dentists comments to sales people. They are in need of more training, better discounts, and better technical resources. Share more of your profits with the people who make you successful. Compared to other technical sales jobs, you pay 1/3 of the compensation.


  7. Helpful (1)

    "Low morale work environment due to management!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Coordinator in San Dimas, CA
    Former Employee - Coordinator in San Dimas, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ormco full-time (More than 10 years)

    Pros

    Pay is competitive for "full time employees".

    Cons

    Very low hire rate and current management is a joke.

    Advice to Management

    Listen to the employees more, they help drive the success of the every day business!


  8. Helpful (1)

    "gaining profit at a cost"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Orange, CA
    Current Employee - Sales Representative in Orange, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Ormco full-time (More than 10 years)

    Pros

    Great product and customers. Old team was great.

    Cons

    Customers and employees are taken not serious only short term career and profit counts.

    Advice to Management

    Focus on great customers again and employees


  9. "Mechanical Engineer with over 5+ Years of experience in the field."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Ormco full-time

    Pros

    Good people. Come and go as your please.

    Cons

    The pay is so so. There is no room to move up. Management battling for power.

    Advice to Management

    Work as a team and create some mutual goals.


  10. Helpful (4)

    "Save yourself and do NOT work here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buyer/Planner
    Current Employee - Buyer/Planner
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ormco full-time

    Pros

    -tons of opportunity for career development
    -great salary and benefits
    - ability to move to a different OpCo within the Danaher company

    Cons

    -terrible (and i mean TERRIBLE) culture
    -poor performance is rewarded
    -top-down style management
    -absolutely no work-life balance
    -Management has zero respect for their employees
    -No clear vision/executed very poorly
    -Giving it one star was generous
    -stuffy and catty office environment

    Advice to Management

    Feel free to step off your pedestals for five seconds and take a look at how overworked and unhappy your employees are. I have yet to meet a single person that enjoys their job at this company. The company's poor performance is directly related to disengaged and unsatisfied workers. Stop creating an environment where people are only capable of doing the bare minimum to survive. A competitive environment is fine- but don't treat your own employees like an outside competitor. This company is in shambles because all of the smart, driven, and actually talented people hate it and leave as soon as they can.
    Oh and also: maybe stop promoting managers that have MULTIPLE lawsuits against them from former employees for stress damages.


  11. "Sales Rep"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ormco full-time

    Pros

    Selling direct rather than thru distributor companies

    Cons

    Very little product innovation, lack of accountability for product issues


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