Oroton Reviews | Glassdoor

Oroton Reviews

Updated Sep 18, 2019

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Found 18 reviews

3.0
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47%
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  1. "Comfortable work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant 

    I have been working at Oroton part-time

    Pros

    Good staff- easy to get a long with. Staff discounts are good.

    Cons

    Sometimes hard to upsell products

    Oroton2019-09-18
  2. "Upper management terrible"

    StarStarStarStarStar
    Former Employee - Retail Sales Associate 

    I worked at Oroton part-time for less than a year

    Pros

    Staff discounts Regional manager Store location dependant

    Cons

    Store managers Terrible communication Management expectations from sales staff

    Oroton2019-08-29
  3. "Salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Casual Sales Assistant in Melbourne
    Recommends
    Neutral Outlook

    I have been working at Oroton part-time for less than a year

    Pros

    Company Culture and the team are good

    Cons

    Can’t move anywhere in the company

    Advice to Management

    Pay attention to employees and what is going on in store

    Oroton2019-08-06
  4. "Great"

    StarStarStarStarStar
    Former Employee - Head of Visual in Sydney

    I worked at Oroton full-time

    Pros

    Benefits, work / life , Flexible work environment.

    Cons

    Structure, Values, Integrity, Mission, Strategy

    Oroton2019-07-31
  5. Helpful (1)

    "Out-of-touch management and virtually no incentive, but great work/life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant in Sydney
    Doesn't Recommend
    Positive Outlook

    I have been working at Oroton part-time for more than 5 years

    Pros

    The relationships built with coworkers are often close and long-lasting. The company has done a good job of inspiring regional/cluster managers. The staff discount is good, which is normally 50% off and 60% off for limited times. The company has recently become more trusting of your judgement for decisions such as extending time for returns and transferring stock between stores. The new Creative Director..., Sophie Holt, has created the best designs Oroton has had in the past decade. This makes selling the product much easier. Most managers have been understanding and accommodating of work/life balance with flexible rosters.

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    Cons

    Minimum wage, no cash bonus. The company only pays for the hours that the store is open, meaning time taken to open and close are not paid. They are also reluctant to pay overtime even if the extra hours you worked were necessary, sometimes only paying half of the overtime or not at all. All managers have mentioned that their salary is very low in comparison to other similar companies. The incentive is... unrewarding, in which we receive an Oroton giftcard if the entire store reaches the monthly sales target. This is usually only achieved 15% of the time for smaller stores and 35-50% of the time for larger stores. Gift cards generally range from $20-$50. They constantly push employees to reach many different KPI targets. Even though these are tracked there is no reward for individual performance, which can be incredibly frustrating. Reports need to be submitted weekly which are time-consuming and useless for staff to fill out as the same numbers can be accessed remotely in the system. The POS system experiences many IT issues that have been reoccurring for at least 3 years. This sometimes leaves staff unable to process sales or end the day properly. Management sometimes come up with ridiculous ideas like sending customers personalised after-sales emails to follow up on their purchase, let them know of any promotions and/or suggest other items. They believe that it will give the customer a "luxury" experience but lack the foresight to understand that it is annoying, particularly because these customers never agreed to receive these emails. There is little to no room for career opportunities, which has resulted in at least 6 different managers/assistant managers I've personally known to leave.

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    Advice to Management

    Staff incentive should be increased and in the form of a cash bonus. Individual staff performance should be included in the incentive. Sometimes there are "fun" activities to encourage sales performance such as a leather care selling competition. However, these kind of activities shouldn't detract away from the recognition of more significant KPIs like productivity.

    Oroton2019-03-23
  6. "A great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Oroton full-time for less than a year

    Pros

    Lovely coworkers Supportive upper management Head office are passionate about the brand and heritage Great learning and training system Positive and genuine company culture

    Cons

    Full price to sale cycle was sometimes repetitive but that's the industry in general Being an entry level luxury brand can attract a broad range of customers

    Advice to Management

    For a happier team, allow room in the budget to pay staff to open and close

    Oroton2019-01-20
  7. Helpful (2)

    "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend

    I worked at Oroton

    Pros

    Head office tries to take care of you

    Cons

    Working in SA can be very quiet. Higher management wasn't great as well.

    Oroton2018-08-31
  8. Helpful (1)

    "Casual worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Advisor in Sydney
    Doesn't Recommend
    Negative Outlook

    I have been working at Oroton part-time for more than a year

    Pros

    - Great staff discount (50% sometimes 60% around sale times) - Flexible hours and good pay for the work done

    Cons

    - Poor management and systems - Company is founded on casual workers, lack of full timers and store managers.

    Advice to Management

    - Huge review of systems and cultures needs to be conducted.

    Oroton2018-08-16
  9. Helpful (1)

    "Best team & career experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Retail Store Team Leader in Johor Bahru
    Recommends
    Neutral Outlook

    I worked at Oroton for more than 5 years

    Pros

    My best career experience- job promotion & independent

    Cons

    Strengthen marketing n development strategies for Asia stores- put this in HQ KPI. Great products but need strong marketing n branding initiatives.

    Advice to Management

    Listen more to the local based business leader for development n planning.

    Oroton2018-06-12
  10. Helpful (1)

    "Exceptional team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Advisor in Homebush, New South Wales
    Recommends
    Positive Outlook

    I have been working at Oroton part-time for more than a year

    Pros

    Staff discount Location Team members Busy environment Time goes fast

    Cons

    High budgets Can be repetitive Rude customers

    Advice to Management

    To lower budgets

    Oroton2018-05-30
Found 18 reviews