Oscar Health Reviews | Glassdoor

Oscar Health Reviews

Updated September 15, 2018
200 reviews

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4.1
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Oscar Health CEO Mario T. Schlosser
Mario T. Schlosser
96 Ratings

200 Employee Reviews

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Pros
  • "Great Work Environment and Employees" (in 21 reviews)

  • "Positive attitude is the culture and makes the daunting world of health insurance much easier to navigate" (in 16 reviews)

Cons
  • "With every new start up company you have growing pains" (in 19 reviews)

  • "Treated customer service horribly" (in 10 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Mission + smart colleagues + perks!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Analyst in New York, NY
    Current Employee - Operations Analyst in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Oscar Health full-time (Less than a year)

    Pros

    - Mission-driven
    - Smart and fun colleagues that come from a mixed background of healthcare, tech + consulting
    - Cross-pollination between teams so you're exposed to many areas of the business
    - Ability to learn and grow your career in the organization
    - Morning smoothies, regular lunch catering, cold brew on tap, LaCroix, fruit, snacks and more!
    - Senior leadership makes a concerted effort to engage with all employees and get us involved in feedback/decision-making
    - We get updates on company changes and progress in weekly meetings with the whole company
    - Lots of community events
    - Affinity groups
    - Unlimited paid vacation

    Cons

    - It's a startup! Work can be overwhelming and you only have a short amount of time with your training wheels


  2. Helpful (1)

    "awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Oscar Health full-time

    Pros

    upper mgmt care about the staff

    Cons

    still growing so things are not clear for each state but will come in time.

  3. Helpful (1)

    "Product Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Oscar Health full-time (More than 3 years)

    Pros

    Unlimited PTO, Great Health Benefits

    Cons

    At times a very toxic work environment with extremely junior people leading teams, EQ is minimal or non-existent. Engineering much like other parts of the org are extremely understaffed. No investment in diversity programs. Most employees that work here are carbon copies of each other - rich and white. No value is not placed on employees that are innovative or improve processes. Rather, value is placed on employees that follow marching orders and do as their told, even if it's to the detriment of the company.

    Advice to Management

    Great product can truly innovate healthcare. But you need to grow up, VERY QUICKLY - and more importantly value employees of color more who appear to be some of the hardest working people at the org, but are often overlooked for promotions and disrespected.


  4. Helpful (1)

    "Reviews can be misleading"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance in New York, NY
    Current Employee - Finance in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Oscar Health full-time (More than a year)

    Pros

    1) startup benefits that are unheard of at other insurance companies - stocked beer fridge, cold brew coffee, catered lunch 3x/day.
    2) exposure to leadership and work projects is unprecedented for comparable roles given experience level
    3) depending on your manager and department culture can be great and autonomy in role can be nice

    Cons

    Most of my complaints are department specific. I would recommend Oscar to people if they are interested in specific departments but would not recommend oscar for someone in finance or data.

    1) leadership doesn't have much insurance experience (or any for some people)
    2) depending on your manager and department culture can be awful and autonomy in role can be limited
    3) no feedback. professional development is lacking. lots of awful people managers in high up roles
    4) a lot of office politics going on
    5) leadership turnover has been extremely high. a lot of unfilled roles currently
    6) diversity is lacking but this is an issue at all insurance companies

    Advice to Management

    Slow down and take the time to do things right. This model can't scale.


  5. "Care Guide"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Oscar Health full-time (Less than a year)

    Pros

    Great Company. Great Vision. Great colleagues. Hip facility. They care. Add great pay and benefits.

    Cons

    I have amazingly no cons


  6. "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Oscar Health (More than a year)

    Pros

    What matters:
    -Meaningful mission
    -Exciting outlook/Roadmap to really change healthcare
    -Intelligent and passionate coworkers
    -Challenging work at all levels

    The nice to haves:
    -Free lunches, snacks, cold brew coffee
    -Top quality employee health insurance (obviously)
    -Great office location(s)
    -Social events

    Cons

    Because something has to be written: the toilet paper could be softer


  7. Helpful (1)

    "A year in and the honeymoon period still isn't over."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director in New York, NY
    Current Employee - Associate Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Oscar Health full-time (More than a year)

    Pros

    * Mission driven
    * Insanely complicated problems to solve
    * Professional, competent coworkers

    Cons

    * Work/life balance is tough, especially when we pride ourselves on running lean
    * Several months away from a permanent, appropriately sized office (though that's coming soon)

    Advice to Management

    We don't give ourselves time to get things right a lot of the time. Health insurance is complicated and sometimes being slightly less ambitious is the right path.

  8. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Oscar Health full-time

    Pros

    They are transparent and you feel appreciated in your work.

    Cons

    it is a start up so things can change and move quickly


  9. Helpful (1)

    "Broker Support Team Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Broker Support Team Lead in Tempe, AZ
    Current Employee - Broker Support Team Lead in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Oscar Health full-time (More than a year)

    Pros

    Growth, learning environment, ability to move within the company are a couple of "Pro's." Oscar Health creates a positive, encouraging work space that allows you to expand your creative process and impact the health care industry a way I've never seen before.

    Cons

    Oscar Health is young and is bound to be imperfect. Perfection is not something we strive for. We strive to create a better experience for Members, employees, & distribution channels! Our Members may not always be happy but Oscar will take responsibility for learning from mistakes.

    Advice to Management

    My advice to management would be to take chances on people, ideas and opportunities. Leadership has taken some bold moves, as we grow I want to see that stay consistent.


  10. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Broker Support Specialist in Tempe, AZ
    Current Employee - Broker Support Specialist in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Oscar Health full-time (Less than a year)

    Pros

    -Relaxed atmosphere
    -great co-workers
    -opportunities to advance

    Cons

    -some of the training experience has not been the greatest but it is getting better


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