Oscar Health Reviews

Updated Jun 11, 2021

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Found 368 of over 399 reviews

3.7
71%
Recommend to a Friend
94%
Approve of CEO
Oscar Health CEO Mario T. Schlosser
Mario T. Schlosser
210 Ratings
Pros
  • "Great atmosphere and work environment(in 24 reviews)

  • "A ton of mission-driven people who really care about improving healthcare(in 20 reviews)

  • Cons
  • "Oscar preaches acceptance of all view points but does not do that in practice(in 44 reviews)

  • "It still is a growing company and with that come growing pains(in 27 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    1. 5.0
      Current Employee
      Featured Review

      Amazing Company

      Oct 25, 2020 - Human Resources Business Partner in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Oscar has a very strong culture that is really fueled by its mission. The people who work here are passionate about what they do and are the best and brightest to work with.

      Cons

      The company is constantly growing and evolving. One must stay very adaptable.

      8 people found this review helpful
    2. 5.0
      Current Employee, more than 3 years

      Love this place

      May 22, 2021 - Operations Associate in Tempe, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Family vibe, great benefits, above average pay

      Cons

      Not a fan of being a public company and new restrictions

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    3. 4.0
      Former Employee, more than 3 years

      Incredible mission and team but sometimes a lack of innovation

      Jun 11, 2021 - Senior Product Manager in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Exceptional team, particularly on engineering - Very adept software and infrastructure stack that is easy and fun to build on - Passionate and mission driven team that is really trying to solve some of healthcare's biggest cost problems - Poster child of all things great in modern healthcare - Truly a fun place to work

      Cons

      - Growing pains that slowed decision making - Growth of the business is held in very few hands and based on traditional insurance rules. Not product or innovation driven - Often grueling hours although this seemed to be getting better as the team grew

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    4. 2.0
      Former Employee, more than 1 year

      Great Company, Hit or Miss Teams

      Apr 22, 2021 - Anonymous Employee in Tempe, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay, admirable mission, great colleagues, the culture they seem to *want* to have is great, but not all team members actually follow it, if you’re hired to the NY office they get treated amazingly

      Cons

      Absolutely ZERO work life balance (may be ok for someone young with no kids which I am, but even then it was too much), leadership positions given to people who don’t know how to lead/don’t have people skills, don’t promote internally- then hire external hires who have no idea what they are doing. I worked with someone who’d worked on several departments, and know plenty of people here. Some departments are amazing, others are absolutely horrible. They also keep taking on more and more members (which means more work) while expecting the same amount of staff to be able to handle all the work (with the exception of care guides who they hire literally hundreds of) Hint- if you’re dealing with “prior authorizations”- RUN the other direction. They will work you to the absolute bone, mandate overtime, chastise you for going unavailable on the phones even to run to the restroom, and generally be borderline abusive.

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      4 people found this review helpful

      Oscar Health Response

      Thank you for your feedback. We’re sorry to hear about your negative experience while working at Oscar, and we’ve shared your thoughts with our People team for review. We know employees may be feeling the strain of working from home for over a year, during a pandemic no less. Our leadership team, and department and team leaders, are working through company-wide and team-specific initiatives that create more work/life balance, and provide employees with much-needed space, flexibility, and time away from work. Additionally, we’re continuing to work with managers and department leaders to ensure they’re equipped to lead and support their team as we continue to grow, welcome new members, and begin our transition back to the office.

    5. 1.0
      Former Employee, more than 1 year

      Sinking ship with a culture of incompetence

      May 27, 2021 - Director 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent benefits (401k, health, etc.) but nothing remarkable.

      Cons

      Fundamentally, this is a deeply unprofitable health insurance company purporting to be a "start up" via the use of a lot of marketing gloss . Organization is hemorrhaging money with no clear path to profitability and razor thin margins. Mgmt. is seeks to plug cost holes by having employees performs 2-3 jobs each, often in areas in which they are not qualified. This approach might work for a photo sharing app, but this is a highly regulated health insurer. The result is a confused, flailing organization with a culture of incompetence that is constantly playing whack-a-mole with (rightfully) pissed off and often baffled regulators. Talented employees are exiting left and right. Expect this to accelerate dramatically once 6 month post-IPO lock up expires. Mgmgt. talks a big game about culture, "caring about policyholders" and all the other typical start up rhetoric one might expect, but in reality it nickels and dimes its people as any unprofitable business is forced to. Strong pressure not to take any of your "unlimited" vacation days.

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      5 people found this review helpful
    6. 1.0
      Current Employee

      Worst leaders I’ve ever worked under

      Mar 3, 2021 - Operations in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Analysts are very hardworking and smart - I’ve stayed as long as I have due to the friendships I’ve created here. There are pockets of sanity throughout the company.

      Cons

      I’ve never worked under worse leaders in my life. Divisions can’t collaborate because each area is too busy playing politics with each other. Managers are corrupt and only care about their image and how they are being perceived and not about actual results. I’ve seen multiple managers throw their analysts under the bus to save face. No support or training/ development for lower level employees even after they escalate they are underwater. I’ve watched multiple new hires leave in less than 3 months. I can name a handful of middle managers that they could fire tomorrow and the day-to-day operations would not change at all. Agree with other reviews on Glassdoor that the All-Hands have basically turned into time for the C-Suite to preach about American politics and virtue signal. Your performance review won’t be based on the results you produced but how much you chose to suck up to your manager who sits back and relaxes while taking credit for the work that you do.

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      9 people found this review helpful

      Oscar Health Response

      Recruiting

      We appreciate your feedback, and we’re very sorry to hear that you had a negative experience working at Oscar. We’re powered by smart, hard working people, and we want to make sure our employee experience reflects that, and that employees at all levels and across offices feel supported. It’s why, for example, all managers participate in a mandatory manager training to ensure they are equipped to lead their teams, and we have a 360-degree performance review process and multiple employee engagement surveys per year to ensure a culture of feedback for all our employees, managers and leaders here. That being said, we’re always striving for improvement, and we’ll be sharing your feedback with our People Strategy team.

    7. 4.0
      Current Employee

      Great Company to work for!

      Jun 1, 2021 - Associate in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      High visibility to senior leadership, growing company, young workforce

      Cons

      Still figuring out the kinks of running a business, not clear guidance on promotion cycles

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    8. 3.0
      Former Employee, more than 3 years

      Amazing people held back by growing pains, mediocre management, and difficult organizational structure

      Apr 1, 2021 - Associate Director in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Incredible, hard-working people; ambitious mission that could redefine healthcare, if accomplished; inspiring CEO

      Cons

      Non-transparent compensation principles; very difficult to advance internally- emphasis on hiring externally rather than elevating internal talent; difficult to strike work-life balance; very political upper level management, and little incentive for leaders to actually be good people managers and invest in their reports' growth; tons of reporting for the sake of reporting, but leadership doesn't care to lift the hood and understand what's actually going on with their teams

      Continue reading
      4 people found this review helpful
    9. 4.0
      Former Employee, less than 1 year

      Exit evaluation of OSCAR

      May 5, 2021 - RN Case Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work from home Friendly staff and colleagues Above average team leadership Adequate salary

      Cons

      Micro management through out Poor orientation Findings resources and procedures was very time consuming and many times not helpful PTO should be at least 3 weeks for all due to the high stress that the job entails.

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      Oscar Health Response

      Thank you for your feedback. Every manager at Oscar participates in mandatory manager training to ensure they’re equipped to lead their teams and develop their team members, so it’s disappointing to hear that wasn’t the case for you. We want to ensure every employee (and manager!) feels supported, empowered, and set up for success from day one. We will be taking your feedback into account, and if you have more feedback you’d like to share, please feel free to reach out to any member of our People team.

    10. 4.0
      Current Employee

      Good

      May 28, 2021 - Administrative Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits, people, clean, nice place.

      Cons

      Management, salary, the different shifts they have.

      Be the first to find this review helpful
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