Out-U-Go! Reviews

Pros

Play with dogs, flexible hours.

Cons

Not really any cons to working here

Pros

You have a lot of flexibility and opportunities for taking on visits. The office team is incredibly helpful and always available for you when you're onsite if anything at all is confusing, unexpected, or goes wrong. Once a dog had eaten about 7 granola bars with chocolate in them in between the time the pet parent left and I arrived, and even though it was an odd hour on a weekend, I was able to contact the office (and it ended up being the general manager who helped me figure out what to do.

Cons

You pretty much have to work 24/7 (house sittings) and on holidays to make a decent wage. This got extremely taxing being on call of the time after a while.

Pros

The managers were very nice and understanding. The fur babies were all very sweet.

Cons

Sometimes the app doesn't work.

Pros

Was able to eventually have a relatively consistent schedule/route after the first few months Hanging out with dogs all the time

Cons

Very low pay, especially considering competitors' rates, gas/parking/potential parking tickets, and how much the company actually charges High turnover in the office (global HQ!) - in my one year there almost every office worker except the CEOs (husband & wife) left or was fired Often received obsolete/contradictory info for jobs and it was not uncommon to be given the wrong keys/alarm codes - huge time waste for non-hourly work. Not to mention I was once given keys and an appointment to a condo that the client had moved out of years ago! I was lucky the current tenants weren't home when I walked in. The office staff had no explanation for how the job had even gotten scheduled or why they still had keys. After 6 months I found myself training a new hire with no experience who was offered $2/hr higher than me. Always discuss pay with your coworkers! Could not make a living wage splitting rent between 3 people in *cheap* Chicago apartments without working 12 days in a row twice a month. You start to feel less than human at that point. Outdated and finicky systems for scheduling and communicating with clients Payroll system was not transparent, so checking your accounting against theirs was very difficult and cumbersome and you couldn't be sure you were being paid for everything you did Management eventually announced that everyone was required to work weekend shifts on a rotating basis, regardless of how much they were already working, and offered no incentive in exchange. Why they didn't just hire on-call weekend workers is beyond me. I once did some house sitting for the CEOs, and boy oh boy was it clear that they were living MUUUUUCH more comfortably than even the best paid office employees, let alone any of the dog walkers doing the actual service the customers were paying for

Pros

They pay the most for house sitting compared to any other dog walking company I have worked with. And most of the management is nice.

Cons

You make no money. It’s $6 every twenty five minute walk but that doesn’t include your transportation time and the travel time to get the keys. Which you have to grab new keys at least every day or every other day. It’s almost impossible to get a full schedule unless you have a car. But the parking situation is always a struggle, so if your looking for 15 minutes for parking you don’t get paid for that. Plus you don’t get reimbursement for wear and tear/gas for the car. So you maybe will make $8-9 an hour if you are lucky. And most of the time you are only working a full schedule for 4 hours. Which is spread out throughout the day. It is also frustrating that they charge a decent amount towards the customer and yet the walkers make no money. So if you want this as your full time job, I do not recommend it.

Pros

You get a lot of alone time and most of the animals are cute and good.

Cons

the pay is nonexistent. You're basically paying THEM to work, you don't even make enough money to cover gas and they do not care about you as a human being whatsoever.

Pros

cute dogs, cats, other pets. biked a lot

Cons

abysmal pay, no health insurance, did not care when I got bitten by a cat and it got infected, required me to have a working bike and smartphone but I had to pay for all of it out of pocket, $6/walk should be illegal!!!!

Pros

Kind and helpful staff, Got trained and situated very quickly, Get to see cute dogs all day, Company truly cares about customers and their pets

Cons

You get paid per visit but not for travel time...so you end up working 9am to 5pm and you only get paid for half of that. You don't find out what dogs you're going to walk until an hour before you have to leave, making it impossible to plan your day. They are always asking me to pick up weekend walks or extra walks, so I feel obligated to be free all the time.

Pros

I absolutely love my job! My bosses are amazing, they are easy to talk to and sweet. I love my dogs/cats. The dress code is super laid back. It's really flexible. The pet parents are so nice and they actually care about me. It is the best job I've ever had.

Cons

Schedules come to you morning of, some dogs are misbehaved, you have to be comfortable picking up poop and dealing with other pet messes. If you don't love animals, don't even think about working here.

Pros

The office team (Chicago location) is always available to help you while you are out in the field. They check-in on your well being and are really understanding of travel issues, dealing with different dog and cat personalities, time off needed, and general inquiries. Great communication.

Cons

Travel time is not compensated for and it can really add up! Sometimes it felt like I am always on call, hard to make enough money to take any days off, burnout was always immanent.