Out-U-Go! Reviews | Glassdoor

Out-U-Go! Reviews

Updated September 19, 2017
15 reviews

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15 Employee Reviews

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  1. Helpful (2)

    "Cute Dogs, Awful Pay"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Out-U-Go! full-time

    Pros

    Kind and helpful staff, Got trained and situated very quickly, Get to see cute dogs all day, Company truly cares about customers and their pets

    Cons

    You get paid per visit but not for travel time...so you end up working 9am to 5pm and you only get paid for half of that. You don't find out what dogs you're going to walk until an hour before you have to leave, making it impossible to plan your day. They are always asking me to pick up weekend walks or extra walks, so I feel obligated to be free all the time.

    Advice to Management

    Please pay us more, and please don't expect people to work on weekends!


  2. Helpful (1)

    "Terrible pay!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dog Sitter in Denver, CO
    Former Employee - Dog Sitter in Denver, CO
    Doesn't Recommend
    Negative Outlook

    I worked at Out-U-Go! part-time (More than a year)

    Pros

    there are no pros

    Cons

    Terrible pay, sleazy managers who sit at their desk all day watching videos on YouTube and watch you on webcams set up in houses. Turn over rate is terrible! $7 a visit when they charge over $20 to the consumer. Should be considered a scam. Out-U-Go more stands for how many sisters go out the door and leave the company...

    Advice to Management

    Acutely do something....

  3. "Low pay... does not get treated well by owner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Downers Grove, IL
    Former Employee - Anonymous Employee in Downers Grove, IL
    Doesn't Recommend

    I worked at Out-U-Go! full-time (More than a year)

    Pros

    Work with dogs every day!

    Cons

    Find out schedule 1 hour before you have to start your day.
    Pay is awful!
    No compensation for gas or travel

    Advice to Management

    Treat your employees better! Don't talk down to them and give them the pay that we deserve!


  4. "It's a hobby not a job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Out-U-Go! full-time

    Pros

    -Animal interaction
    -Walking outdoors in beautiful neighborhoods
    -Independent work

    Cons

    -No pay for transportation
    -Terrible pay to begin with
    -They lied to make it seem like I would make well over minimum wage
    -Sometimes it takes longer to do the job than the time they give, and they do not pay extra for that time
    -You have to use your own car, and sometimes travel between visits is a 30 minute drive. I repeat... you do not get paid for this.

    Advice to Management

    In order to keep employees, you must pay better. I loved the actual work, but would get so frustrated by the end of the day that I spent 8 hours but got paid about 6-7 dollars an hour.


  5. "It's not a great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dog Walker in Oak Park, IL
    Former Employee - Dog Walker in Oak Park, IL
    Doesn't Recommend
    Negative Outlook

    I worked at Out-U-Go! part-time

    Pros

    You get to see and play with dogs of all kind
    Friendly staff

    Cons

    Don't waste your time, pay is horrible
    You won't enjoy it knowing you're getting paid horribly

    Advice to Management

    Pay your employees better!!
    Get it together grouch!!


  6. Helpful (1)

    "High Expectations, Low pay, no concern for employees"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Pet Sitter
    Former Employee - Pet Sitter
    Doesn't Recommend

    I worked at Out-U-Go! part-time (More than a year)

    Pros

    Dogs
    Enjoy the weather (when it's nice)
    It's not hard work

    Cons

    Pay is TERRIBLE
    The amount of time you spend out at visits, and travel in between does not add up to equal what you are paid.
    NO COMPENSATION for gas and/or travel time.
    Visits are not in same areas/neighborhood, they are spread out all over, which can add up to an additional 1-2 hours to your day. I would be given 4 visits and it would take me 4 hours to do 25 minute visits because of the travel time in between stops.
    I was told the work would be very flexible, would be able to say YES or NO to being scheduled that day, and this was not the case.
    Office staff/management seem extremely unorganized.
    Couldn't provide me with a regular route even though I was told for weeks that I would get one.
    Very hard to plan the rest of your day because how schedules are sent out (morning of).
    I was bitten on the job and the management basically implied it was my fault and that I needed to deal with it.
    After I was bitten, the client of the dog that bit me cancelled their dog walking service, management made sure to tell me that and they seemed more concerned about losing a client than the well being/safety of their employee -TERRIBLE.
    Do not work here unless you don't mind LOW pay, no compensation for travel time, risk of being injured on the job and company not caring, or not knowing what each day will look like.

    Advice to Management

    Please, please pay your employees more per visit and compensate for travel time. Treat your employees better as they are the ones out in the trenches doing all the work. When you treat your aemployees with respect and show you actually care about them you will get it back. Until then, don't expect a high caliber of employee. Very disappointed in this company and their treatment towards employees.


  7. "Full Time Job, Part-Time Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dog Walker in Chicago, IL
    Former Employee - Dog Walker in Chicago, IL
    Doesn't Recommend
    Negative Outlook

    I worked at Out-U-Go! full-time (More than a year)

    Pros

    dogs are fun, bosses answer phones quickly

    Cons

    dont get paid for transportation. schedules completely inconsistent = pay is completely inconsistent. expect you to commit to the highest.

    Advice to Management

    pay by the hour. hire fewer people and give people longer, better schedules.

  8. "DONT WASTE YOUR TIME."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pet Sitter in Denver, CO
    Former Employee - Pet Sitter in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Out-U-Go! part-time (Less than a year)

    Pros

    You work with animals.

    That's literally it.

    Do not work here unless you love never knowing when you are going to work, love getting attacked by aggressive animals, and don't like getting paid a livable wage.

    Good luck.

    Cons

    Don't pay enough

    Don't care about employees when they get hurt on job.

    Get mad at employees when there's nothing you can do about it.

    Don't give you a weekly schedule making it impossible to schedule yourself for a 2nd job.

    Good luck trying to make it part time at about $7/hr.

    Don't apply here.

    They train you but not enough.

    They make you meet aggressive dogs for the first time alone in that dogs house where they are more likely to attack when a stranger is entering their home. VERY TRAUMATIC FOR SCARED AND AGGRESSIVE ANIMALS. NOT OKAY.

    Oh and after I quit I had to call them 3 different times in order to get paid for training and the work I did for them.

    Advice to Management

    Get a new hiring manager. The current one sucks at her job.


  9. Helpful (1)

    "Great Job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dog Walker in Downers Grove, IL
    Current Employee - Dog Walker in Downers Grove, IL
    Recommends

    I have been working at Out-U-Go! part-time (Less than a year)

    Pros

    You get to hang out with dogs all day! Overall a great company to work for!

    Cons

    It is a part time job, hours and days are not consistent. Sometimes you work all day and have to run out all the time for walks, especially those scheduled around dinner time.

    Advice to Management

    I love my management team, they are great! (Downers Grove location)


  10. "South Loop location is not worth your time!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pack Leader (Office Manager) in Chicago, IL
    Former Employee - Pack Leader (Office Manager) in Chicago, IL
    Doesn't Recommend
    Negative Outlook

    I worked at Out-U-Go! full-time (Less than a year)

    Pros

    If you're looking to fill some time and don't need to make a living off your job, being a sitter may be worth it.
    Flexible schedule

    Cons

    Low pay
    Ridiculous expectations and zero-directions
    Childish behavior
    Too informal

    Advice to Management

    Give your employees clear direction, respect them, and let them know that they are appreciated.


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