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Outback Steakhouse Reviews
Updated Dec 4, 2023
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Found 6,255 of over 7K reviews
65% Recommend to a Friend
72% Approve of CEO
Found 5,041 of over 7K reviews
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Recommend to a Friend
Approve of CEO
Gregg Scarlett
1,137 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "Good money if you know how to upsell and preform basic serving duties while keeping the customer happy and informed." (in 410 reviews)
- "The staff was great to work with seeing as though everyone was around the same age." (in 127 reviews)
Cons
Ratings by Demographics
This rating reflects the overall rating of Outback Steakhouse and is not affected by filters.
- 5.0Dec 4, 2023Server/WaiterFormer EmployeeEnglewood, CO
Pros
Coworkers are awesome and money is pretty good
Cons
Management can be difficult sometimes Shifts can be super short
- 2.0Nov 15, 2023Server/BartenderCurrent Employee, more than 10 yearsPoway, CA
Pros
It’s easy to start here if you have no prior restaurant experience. It’s also easy to move up within the company. The tips are decent for how expensive things have become this year (2023).
Cons
I have worked for this company for 15 years and it’s only been going downhill since ownership has changed hands. They’re solely focused on what will make them the most money and it shows in the quality of food to the basic execution. The speed at which they go through managers is disconcerting and is a direct reflection of the current owners. They treat management poorly and their regional managers only care about themselves. 2/3 of my management team have little to no professionalism and display huge behaviors of favoritism.
- 3.0Nov 18, 2023Assistant Kitchen ManagerCurrent Employee, more than 10 yearsMetairie, LA
Pros
Easy to move up within the restaurant. All politics once you want to go further.
Cons
Long hours if you actually care Probably going to end up doing someone else’s job A lot of favoritism New hires have to wait a full year before they get one week of PTO No overtime
- 5.0Dec 4, 2023Key ManagerCurrent Employee, more than 8 yearsBaton Rouge, LA
Pros
Worked at outback for 10 years. Great money, easy job.
Cons
As the cost of living goes up the company has expected more work for less pay.
- 2.0Nov 14, 2023Server/WaiterFormer EmployeeGreensboro, NC
Pros
Tips on the weekends have the potential to be good.
Cons
The 2nd manager in command is quite sadly, still stuck in a high school mindset. He has serious communication issues with half the employees, will straight up ignore you if you ask for help or tell you to ask another manager, and just generally lacks any passion for his job. In a way it's frustrating, but also just sad to see someone attain a position and then have no motivation whatsoever in their life. The kitchen frequently makes mistakes, but will at least communicate with you.
- 2.0Dec 4, 2023Host/ToGoFormer Employee, more than 1 yearRogers, AR
Pros
Discounts and can snag some free bread daily tips
Cons
Management Lack of flow and too much overhead when the big boss comes
- 3.0Dec 2, 2023Server/WaiterCurrent Employee, more than 1 yearPensacola, FL
Pros
It's a job and desperate times call for desperate measures.
Cons
No benefits(401 esp), no gratuity on large parties- screwed on regular basis, front and back service pain in rear
- 4.0Dec 1, 2023Server AssistantCurrent Employee, less than 1 yearHurst, TX
Pros
It could get really busy and that be good
Cons
Shifts could truly vary on pay depending how busy
- 1.0Nov 5, 2023Server/BartenderCurrent Employee, more than 1 yearRomulus, MI
Pros
Hours are great for a restaurant worker Decent health benefits
Cons
Management needs a lot of help- you are on your own for everything. Communication is absolutely terrible. The company tries to save on labor by making you take on multiple roles and only get paid minimum wage. Negative environment caused by lack of management No appreciation for the great employees who are keeping the business running
- 2.0Nov 30, 2023sales repCurrent Employee
Pros
Some good managers that worked there
Cons
Terrible place to work, late nights, bad pay, stressful
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Outback Steakhouse Reviews FAQs
Outback Steakhouse has an overall rating of 3.7 out of 5, based on over 6,599 reviews left anonymously by employees. 65% of employees would recommend working at Outback Steakhouse to a friend and 54% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.
65% of Outback Steakhouse employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Outback Steakhouse 3.3 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Outback Steakhouse to be career development, management, coworkers and the cons to be culture, benefits.
