Outback Steakhouse Reviews | Glassdoor

Outback Steakhouse Reviews

Updated September 22, 2017
1,574 reviews

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3.6
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Gregg Scarlett
86 Ratings

1,574 Employee Reviews

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Pros
Cons
  • Expect to work long hours if you don't have a strong staff (in 94 reviews)

  • Poor management based around a lack of empathy (in 24 reviews)

More Pros and Cons

  1. "It's a job"

    StarStarStarStarStar
    Current Employee - Key Manager
    Current Employee - Key Manager

    I have been working at Outback Steakhouse part-time (More than 3 years)

    Pros

    Free food, or 50% discount on food
    It doesn't suck that much
    Corporate support and training

    Cons

    Lack of upper management support
    Subordinates are usually disrespectful to management, mainly high schoolers
    Lack of pay in a competitive market

    Advice to Management

    Pay your hourly a decent wage. This is why all the good talent is at other restaurants, and your customers notice. This is for togo, bar, and hosts.


  2. "server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Outback Steakhouse part-time

    Pros

    The proprietor was excellent and there was a total family vibe at the restaurant. Excellent for learning customer service skills and DEFINITELY patience.

    Cons

    The biggest cons for me was having to often work closing shifts one day, and the next day being scheduled for opening shifts. Need sleep!

    Advice to Management

    Adopt a better scheduling method to introduce some kind of continuity. Beyond the proprietor, the management didn't socialize and get to know the employees very well.

  3. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Outback Steakhouse full-time (More than 10 years)

    Pros

    Great place to grow and continue to learn

    Cons

    pay could be more competitive with our direct competitors. Need a bonus program!


  4. "Great (for a restaurant job)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Outback Steakhouse full-time

    Pros

    Handwritten tickets, less kitchen screw ups. Only open during dinner (except holidaus) so not having to work mornings, management was laid back, tips were decent.

    Cons

    Being forced into working a double every holiday (or being fired), being responsible for a customers bill if they dine n dash.

    Advice to Management

    Maybe try some sort of fair system to decide who works on which holidays (i.e. making single mothers work doubles on mother's day) you know, common courtesy.


  5. "Good and bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Outback Steakhouse full-time

    Pros

    The people I worked with were great along with the food.

    Cons

    The management changed and because of that pushed many people out.

    Advice to Management

    Stop being so off topic with the people you work with


  6. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Outback Steakhouse full-time

    Pros

    I think there is good pay. There seems to be a good customer base (at least in Huntersville). The paid vacation is nice.

    Cons

    The pace can be difficult at first. This is not a good job for someone who prefers to move at a slower place and lacks emotional endurance. Customers will be unreasonable at some point.

    Advice to Management

    Keep treating employees right. Do not hesitate to discipline employees, even if they have been working with Outback for years. Treating "lifers" like they are above the rules only leads to hostile work environment.


  7. "OutBack Steak House"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Outback Steakhouse part-time

    Pros

    Great boss, work around a students schedule, great training and staff was awesome to work with

    Cons

    -Shifts were only at night
    - had to work everyday during the weekend if you could only work 3 days a week

    Advice to Management

    Keep doing what they are doing and add more employees, so that it is easier for schedules to be filled

  8. "Take away"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Outback Steakhouse full-time

    Pros

    You take home money every day

    Cons

    Not many to go customers know to tip out the employees so we dont make as much money as we should. Where I work we make 2.85 plus tips so its not that much.

    Advice to Management

    Change the hourly wage higher so we at least have a check to look forward to


  9. "Server/Key"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Server/Key in Orlando, FL
    Current Employee - Server/Key in Orlando, FL

    I have been working at Outback Steakhouse full-time (More than a year)

    Pros

    If you are a hard worker, they are willing to work with you in return. You can make good money here if you put in the work. Promotions quickly.

    Cons

    A lot of lazy employees stuck in their ways.

    Advice to Management

    plurality of leadership is a must, not optional. Over all they each have a lot to offer to make a successful business and good relationship with employees.


  10. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Outback Steakhouse part-time

    Pros

    Flexible and organized Great place for me

    Cons

    None to mention. Great stuff

    Advice to Management

    Keep doing what you're doing. Rock on


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