Outback Steakhouse Reviews | Glassdoor

Outback Steakhouse Reviews

Updated March 24, 2019
2,059 reviews

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3.5
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Outback Steakhouse President Gregg Scarlett
Gregg Scarlett
235 Ratings

Employee Reviews

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Pros
Cons
  • "No Overtime, Long Hours, Some favortism" (in 116 reviews)

  • "Poor management, bad customers, bad kitchen staff" (in 33 reviews)

More Pros and Cons

  1. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Terre Haute, IN
    Current Employee - Server in Terre Haute, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Outback Steakhouse part-time (More than 5 years)

    Pros

    Relaxed management for the most part. I have worked in almost every front-of-house role at Outback, and I can safely say it has been a great place to work throughout high school, college, and graduate school.

    Cons

    Must be able to keep a level head in stressful situations.

    Advice to Management

    Focus on customer interaction, not only when things are going wrong, but to ensure a good experience overall.


  2. "Great for Part-time and College"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Waiter in Bellevue, NE
    Former Employee - Server/Waiter in Bellevue, NE
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Outback Steakhouse part-time (More than 3 years)

    Pros

    + Managers are flexible with academic schedule.
    + Can work anywhere from 5-39 hours
    + Promotes friendly and positive atmosphere

    Cons

    - High Manager Turnover
    - Thats it

  3. "Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Saint Petersburg, FL
    Former Employee - Server in Saint Petersburg, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Outback Steakhouse part-time

    Pros

    Coworkers kept me there when times were dark

    Cons

    Horrible customers but that comes with the territory

    Advice to Management

    Keep being you Karen!


  4. "Great Company Depending on Location"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Panama City, FL
    Former Employee - Server in Panama City, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Outback Steakhouse part-time (More than 3 years)

    Pros

    Flexible schedule, able to transfer locations, if your in Florida or in a state closer to Blooming brands home office the stores are better.

    Cons

    The core values are almost lost in states that are further from Florida.

    Advice to Management

    I worked for the company for 3 years. The store I spent most of my time at was in Florida. I went to a store in Atlanta for three months and then transferred to one in Illinois. I was extremely disappointed in the decline in company moral. I could no longer stay with the company because the Illinois location did not value their employees.


  5. "....."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Akm
    Current Employee - Akm
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Outback Steakhouse full-time

    Pros

    The managers really care about your personal life

    Cons

    A lot of different attitudes in the kitchen.


  6. "Perfect Job/not career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Waiter/Bartender in Arlington, VA
    Current Employee - Server/Waiter/Bartender in Arlington, VA

    I have been working at Outback Steakhouse part-time (More than 10 years)

    Pros

    As far as restaurants go, Outback is a great company to work for. They do a great job training you, and if you work hard (give good service, do your side work) you usually end up making more money. The scheduling is nice too. The Steakhouse is open for lunch now, but it's peak business is still dinner. Most shifts start around 4-6PM, and you're done by 9-10:30PM. Requesting days off usually isn't a problem. So the money is pretty good, and flexibility with the schedule is good too.

    Cons

    Kind of a dead-end, unless you got into management. This is the same con for all restaurant jobs. No benefits. Some days are slow.

    Advice to Management

    Reward the employees who take the job seriously. There are usually a few employees each shift that carry the team (run all the food, pick up tables, etc.). Acknowledge them when they go above and beyond. Doesn't have to be big. Buy them food or something.


  7. "Disappointed with my training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in San Jose, CA
    Former Employee - Store Manager in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Outback Steakhouse full-time (Less than a year)

    Pros

    Benefits are the best thing

    Cons

    Working 10-13 hour days with no break or lunch.

    Advice to Management

    Really think hard about your training. Your "ideal" training isn't what you think. You don't realize putting Managers in a store where they are not welcomed puts a strain on the servers and the other management. Your training should be in a good store and given the option of the stores they can go to.

  8. "Ur experience will depend on your proprietor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Waitress/Trainer in Montgomeryville, PA
    Former Employee - Waitress/Trainer in Montgomeryville, PA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Outback Steakhouse full-time (More than a year)

    Pros

    -quick money
    -make friends
    -opportunity to pick up and release hours

    Cons

    -if you are having a problem with your proprietor harassing you, you might as well leave
    -in store situations are not handle properly or in a professional manner
    -management gets mad at the staff for not wanting to pick up hours outside of your availability
    -nearly impossible to work enough to be eligible for vacation
    -if you start after open enrollment, you have to wait a year for benefits
    -shifts are felt out by how much management likes you, not by how well you perform

    Advice to Management

    -Treat each person like an individual, not collectively


  9. "Overworked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager

    I worked at Outback Steakhouse full-time (More than 8 years)

    Pros

    Benefits, friends, free food, belonging

    Cons

    Hours, life, upper management


  10. "Decent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server
    Current Employee - Server
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Outback Steakhouse part-time

    Pros

    The people are fun to work with, management could be better

    Cons

    Of course some people don't tip accordingly

    Advice to Management

    Hire people with competence