Outback Steakhouse Reviews | Glassdoor

Outback Steakhouse Reviews

Updated May 17, 2017
105 reviews

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Gregg Scarlett
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105 Employee Reviews

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Pros
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More Pros and Cons

  1. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Easley, SC
    Former Employee - Anonymous Employee in Easley, SC

    I worked at Outback Steakhouse part-time (More than a year)

    Pros

    50% food to buy. Food is delicious.

    Cons

    Obvious preferential treatment, clique formed, boss slept around and is drinking buddies with many there. Money was never good enough. Work super hard and receive little in return. My outback is filled with party goers, drug addicts, and drunks. Tiny sections. Not enough teamwork. Never an expo.


  2. "HORRIBLE"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Tulsa, OK
    Former Employee - Hostess in Tulsa, OK
    Doesn't Recommend

    I worked at Outback Steakhouse part-time (Less than a year)

    Pros

    👎🏽👎🏽👎🏽👎🏽👎🏽 Absolutely no pros at all.

    Cons

    👎🏽👎🏽👎🏽👎🏽👎🏽 Just horrible, from the managers to employees, Horrible. RIVERSIDE LOCATION

    Advice to Management

    Get a life.


  3. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Orlando, FL
    Former Employee - Manager in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Outback Steakhouse full-time (More than 8 years)

    Pros

    The people. Met a lot of great people. Food discount good.

    Cons

    Mismanaged by upper management. Both Central Florida JVP and South East RVP, terrible. No bonus, promised 55 work week, 63+ reality.

    Advice to Management

    Central Florida market is bad.


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  5. Helpful (1)

    "Not People Oriented"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Outback Steakhouse full-time (More than 3 years)

    Pros

    Guests are good, treated better by most guests than compared to other restaurants. Some scratch food (maybe 30%) The hourly team is family, we all struggle together dealing with the constant changes and misinformation from corporate. We survive together.

    Cons

    Working 12+ hours is written into the job description. Frequently worked 14-16 hour days. Usually work 6 days a week. Abuse of salary management. No work life balance. Low pay compared to industry averages. No room for advancement, as JVP won't transfer or promote managers outside of his area.

    Advice to Management

    You have proprietors, allow them to run their businesses. They may have buy in to the company, but less say and ability to change things than most places. I've had more say as a GM in other companies than I do as a MP here.


  6. Helpful (3)

    "WORST COMPANY"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Restaurant Manager in Orlando, FL
    Current Employee - Restaurant Manager in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Outback Steakhouse full-time

    Pros

    This is the worst restaurant to work for. Stay away!
    The salary is 80/20. No bonus , it's part of your salary. Lowest pay in the industry.
    Unreal hours- 12 hours minimum each shift. Zero quality of life.
    Promotes from within- the result is bussers and cooks are managers, GMs and even Regional Managers- hourly mentality- zero leadership.
    Very high management turnover.

    Cons

    Managers don't manage. Managers are expected to do hourly jobs and hourly employees deal with money at the end of the night.
    No daytime dishwasher - managers are expected to wash dishes.
    Very hostile environment. Starting from the top.
    Culture needs to change ASAP.

    Advice to Management

    This company is going down. The CEO just resigned, most of the regional managers are also quitting.
    A lot of talking and no action.


  7. "Terrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Hostess in Greenwood, IN
    Former Employee - Server/Hostess in Greenwood, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Outback Steakhouse part-time (More than 5 years)

    Pros

    Co-workers were amazing but most dont work there anymore
    50% discount

    Cons

    New management is TERRIBLE
    Workers are lazy
    Clientele has gone down hill

    Advice to Management

    Get new managers
    Respect your workers


  8. "server job"

    Star Star Star Star Star
    Former Employee - Server in Evansville, IN
    Former Employee - Server in Evansville, IN

    Pros

    Sometimes you get nice tips
    the camaraderie among the servers is a lot of fun

    Cons

    The good tip days are usually balanced out by the bad tip days

    The management, especially looking at the current proprietor, makes you do more work than humanly possible because he's very cheap and hire or schedule enough workers. Many times servers are asked to be hosts or take away for the shift instead of serving, and you make a lot less money. It's a joke.

    Advice to Management

    Hire enough workers so you don't have to ask employees who are supposed to do one job to cover your behinds AND lose money. Use some creativity for recruitment so you don't overwhelm your servers/hosts. The host turnover is high because you are hiring one at a time; hiring and training a team of hosts would be a lot more effective.


  9. "Terrible management, horrible pay as they were taking tips that were meant to pay hosts and using them elsewhere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Host in Chattanooga, TN
    Former Employee - Host in Chattanooga, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Outback Steakhouse part-time (More than a year)

    Pros

    50 percent off employee food. Great coworkers and loved working with customers. There aren't enough pros to make up 20 words lol

    Cons

    Dealing with the management working there for years and not getting moved up in position crappy pay. Managers pick one person to yell at about everything while other hosts can get away with not doing their jobs


  10. "It was horrible.."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Kitchen Manager in Saginaw, MI
    Former Employee - Assistant Kitchen Manager in Saginaw, MI
    Doesn't Recommend
    Neutral Outlook

    I worked at Outback Steakhouse full-time (More than 5 years)

    Pros

    Coworkers were fun.
    Learned a lot abou lt steaks.

    Cons

    Overworked underpaid lots of inappropriate comments from a manager

    Advice to Management

    We deserve more money. Its not our fault everyone walks out then we work 60hr weeks.


  11. "avoid unless you are desperate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Kitchen Manager in Charlotte, NC
    Current Employee - Assistant Kitchen Manager in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    It is very easy to get hired.

    Cons

    Watch your paychecks. They mess up on a regular basis. Management isn't on the same page. Processes change based on manager on duty. Cleanliness is lacking. Managers treat everyone like children regardless of experience or education. Very disappointed with the culture that the management creates.

    Advice to Management

    Grow up. Learn how to manage individuals instead of managing everyone using the same methods. Lead by example.


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