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Outsource

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Outsource

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Outsource Employee Reviews about "outsource"

Updated Dec 3, 2021

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Found 217 of over 217 reviews
3.8
75% Recommend to a Friend
82% Approve of CEO

Found 13 of over 217 reviews

3.8
75%
Recommend to a Friend
82%
Approve of CEO
Outsource CEO John Lowell (no image)
John Lowell
116 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Fun company, great people, will promote within(in 8 reviews)
  • "Great Benefits, Company expects a lot from you and will reward you with hard work.(in 7 reviews)
  • "When/if commissions are calculated properly and paid on(in 5 reviews)
  • "Friendly staff, excellent paperwork system (I know, odd to include), generous to employees(in 4 reviews)
  • "Great culture and a very sales driven organization.(in 4 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Outsource and is not affected by filters.

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Reviews about "outsource"

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13
  1. 5.0
    Current Employee, more than 1 year

    Great Place for Ambitious Career Oriented Individuals

    Jan 11, 2016 - Business Development Manager in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Outsource provides a growing and challenging work environment which allows individuals to access opportunities for personalng work environment which allows individuals to access opportunities for personalng work environment which allows individuals to access opportunities for personal development and career growth. To be perfectly candid, Outsource is not a fit for everyone. However, for those who are willing to put in the effort, hard work, and perseverance; there is ample opportunity for both monetary and career advancement. Outsource offers a chance to work with an amazing team of energetic and competitive individuals.

    Cons

    It's not a 8-5, which isn't a fit for everyone and what they are looking for. But for those that are willing to put in the extra time, it is well worth it and usually pays off exponentially. It is also a company that is still in rapid growth mode which means that individuals who can think on their feet, pivot quickly, problem solve and multi-task are going to enjoy the environment as opposed to those looking for a structured mundane environment.

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    1 person found this review helpful
  2. 5.0
    Current Employee, more than 3 years

    Sales

    Feb 16, 2017 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Outsource provides opportunitiesitiesities to people interested in growth and learning. With their many locations, Outsource can provide the opportunity to stay employed there no matter where you may find yourself settling down. For recent college graduates, Outsource provides opportunities for a great compensation package with their base and commission structure. They also have a ton of incentives that keep you striving for success.

    Cons

    The construction industry can be difficult to staff for and require long hours.

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    1 person found this review helpful
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  4. 1.0
    Former Employee

    Useless...

    May 12, 2015 - Contractor in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Outsource gives entry level people hope and makes job opportunities seem abundant which can be a good thing for politicians looking for false jobs statistics to help boost their re-elections. That's a heck of a Pro - for politicians!

    Cons

    Have you ever heard of Thumbtack? Thumbtack, Outsource, hey what's the difference? This seems to be a time of the "middle men". Can't find a job? Become a jobs poster or recruiter or another recruiting "company" and have someone else do the work. Yeah, that's the ticket!

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    3 people found this review helpful
  5. 1.0
    Former Employee, more than 1 year

    Horrible management results in a horrible experience.

    Nov 14, 2015 - Business Development Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Ironically there are some very good people working at Outsource, however, it seems that many have left in the previous months.

    Cons

    Many. Young and highly inexperienced management. Lots of behind the scenes bickering and back - stabbing. Short-term thinking mentality. Go for the quick dollar, guiding force. Very cutthroat. No loyalty. Much dishonesty.

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    9 people found this review helpful
  6. 5.0
    Current Employee, more than 1 year

    Amazing company

    Feb 15, 2023 - Recruiting Account Manager in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Outsource is amazing, I just hit my second year anniversary and they provide you structure, support and ability to grow in your career.

    Cons

    Long hours, but nothing worth doing is easy and you are compensated extremely well as you progress in the company!

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  7. 1.0
    Former Employee, more than 3 years

    Highly dysfunctional with (most likely) the highest turnover rate in staffing.

    Mar 23, 2015 - Account Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Outsource's pay structure is pretty decent. You're paid base + commission weekly which is great. PTO/Sick time is accrued and management is flexible with it. Base pay is fairly good (but you need to get raises to get there). Commission structure is decent on the sales side. Training here is good. It's almost too extensive...but it's better that than not enough.

    Cons

    Where do I start? You're told that there's a good chance you won't be with Outsource in a few months and if you end up leaving, you sucked. They also want to hire people who don't have close family connections, aren't married, etc. (pretty much so you can be a robot for the company). Last but not least, the cherry on top, one of the executives tears people to shreds in front of others. More on upper management...Although they tell you that you can come to them at any time for help/questions, it's not entirely true. They go behind your back and talk to anyone they can to get info about what you said or why you said it instead of addressing you directly. I've had instances where managers don't care enough to take two minutes out of their day to assess a situation. Instead, they put a quick 'fix' on whatever the situation is because they don't want to deal with it. They also address turnover in the wrong manner. Instead of approaching current employees in a manner that they actually care about them, they are completely defensive. First of all, no one is going to tell upper management if they plan on quitting because the day you quit is your last day at Outsource regardless of you giving two-weeks notice. Most of upper management is less than professional. An executive who gets flustered during a phone call will just hang up on you because they doesn't want to deal with what is going on. Another manager will tell you you're not a true sales person and that you're going to have to work harder and longer than everyone else. There's also this new expectation that you NEED to give internal referrals, otherwise you're thought of as not doing your job. On to metrics...Outsource is a numbers based company as most sales positions are. But the metrics you're held to on a weekly basis are absurd and unrealistic for some (or most) markets. Outsource has this idea that all branches should operate on a LA/HQ level, yet that's nowhere near close to anything realistic. With that being said, people who are in markets that operate at a lower level than corporate yet are very successful and on goal (keep in mind many branches have only been around for a few years versus corporate which has been there since the company opened in the late 90's), are rarely recognized for any of their hard work...even though there are Account Managers starting completely new offices from the ground up, people who are successful to move from sourcing/recruiting to management (yet don't qualify for the annual rewards trip solely because they can't reach a metric set too high for the market). There are markets who are very successful yet not recognized for it. Opportunity for advancement- this has both it's pros and cons. Pros are that there is opportunity to move up. The cons are that it only happens when it's convenient for the executives. I personally had a situation where the RFM in my office resigned. I defaulted into the role (was happy to), but I was taking on all of those responsibilities as a recruiter for at least 2 months before I FINALLY got the 'promotion'. I first was told that I didn't deserve RFM because I hadn't averaged the weekly spread goal...even though I had been there for a couple years, was already doing all the RFM responsibilities, and I had hit goal multiple times (just didn't average it), along with met all other metrics. I was taken advantage of completely because management knew I was already doing the job. Yet when they have an idea or want to move someone up- it's done immediately. Let's address the payroll situation. There is just not enough payroll admins/specialists to operate at a maximum level. I don't fault ANY of them whatsoever because it's not their fault. There needs to be a bigger payroll team. But, because upper management hasn't done much about this, there are countless payroll issues both internally and externally. I can't tell you how many technicians called me angry because they didn't receive their pay even though it was in on time and approved. Internally, commission gets missed at times, there have been people who only get half their paycheck, etc. Overall, this is a staffing company that makes you feel like every little situation is life or death, yet when you personally have the sense of urgency they want you to have, it's not reciprocated. They pile the pressure on and micromanage you until you can't breathe. They give you a TON of responsibility, but lack taking responsibility for their own actions and mistakes. At the end of the day, they do not care about their employees. They solely care about making money...yet they'd probably have more money if they actually spend time focusing on retention instead of holding big training classes every month to back-fill for previous employees who got fed up with working for this less-than-ideal company.

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    12 people found this review helpful
  8. 5.0
    Current Employee

    Great company to work for!

    Jan 24, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Outsource is a growing company that provides so much opportunity for success. We have a great culture that values and rewards hard work, dedication and teamwork. You have the opportunity to learn from the best of the best in the industry. Our Executive Team is home grown which means they understand what we deal with daily in the trenches. The company cares about our ideas and opinions and does what they can to implement change that makes our lives easier (and makes us more money)! You are in charge of your own destiny here-if you have a desire to make money, be successful and work with some incredible people then Outsource is the place for you!

    Cons

    The construction staffing industry is not for everyone. It can require long hours (especially in the summer months).

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    1 person found this review helpful
  9. 1.0
    Former Contractor, less than 1 year

    These guys suck

    Mar 3, 2021 - Cable Technician in Suwanee, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Got me in the field quick

    Cons

    They lied about my pay, they lied to my temp employer about a drug test in order to limit my pay, they wouldnt remove me from their system and after I followed up with the manager at outsource he ghosted me.

    Continue reading
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