Overlake Medical Center and Clinics Reviews | Glassdoor

Overlake Medical Center and Clinics Reviews

Updated January 17, 2018
106 reviews

Filter

Filter

Full-timePart-time

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
J. Michael Marsh
47 Ratings

106 Employee Reviews

Sort: PopularRatingDate

Pros
  • Good patient care and a nice facility (in 8 reviews)

  • PTO accrued very fast, great benefits (in 4 reviews)

Cons
  • behind-the-times for use of tech (in 2 reviews)

  • and the doctors take the charts throughout the day shift which makes it hard for RN's and PCT's to go back and remember what to chart (in 2 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Family atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Nurse in Bellevue, WA
    Former Employee - Registered Nurse in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Overlake Medical Center and Clinics full-time (More than 10 years)

    Pros

    Great people who help each other I've met friends there for life
    Great retirement benefits support from management
    Work environment great with supporting staff
    Great place to start your career
    Staff to patients ratio great

    Cons

    I only left for family out of state
    There weren't issues for me as currently I can't think of any above normal


  2. "Overlake Medical Center is an Amazing Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Recruiter in Bellevue, WA
    Current Employee - Senior Recruiter in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Overlake Medical Center and Clinics full-time (Less than a year)

    Pros

    Overlake staff are supportive of one another, management seeks feedback and really listens to what their staff desire in a work place, and the benefits package, including free parking is generous and affordable. We are one of the highest paying medical centers in the region. There is a spirit of fun, creativity, flexibility, and innovation that is hard to find anywhere else.

    Cons

    Getting to Overlake from the South end or West side can be time consuming, but Overlake provides ORCA passes to all their staff to ease their commute.

    Advice to Management

    Keep up what you are doing. Our growth is impressive and our service to this community is inspirational.

  3. "Great core staff, management heavy, Fiscally stretched to thin for current and future growth at workers expense"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Nurse in Bellevue, WA
    Former Employee - Registered Nurse in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Overlake Medical Center and Clinics full-time (More than 5 years)

    Pros

    Core staff and practitioners are amazing to work with especially with upper management fiscal and practice constraints. The motto is usually "do more with less." the staff provides exceptional best practice care.

    Cons

    Constant budget cuts, usually understaffed for best patient care. Top heavy management puts constant pressure on unit managers. High daily turn over for ICU and delayed transfers to the floor. Poor nurse staffing ratios for ICU nurses with frequent telemetry assignments with little tech support. Epic system is a lot of duplicate charting and too many pages. Lastly, poor long-term employee recognition and no formal exit process-last day I handed my badge to the security guard as I left the building.

    Advice to Management

    After 19 yrs and 9 mo career at this hospital, not one long-term recognition or exit acknowledgment. Management is all about themselves and not appreciative of core staff. I have been receiving the same holiday gift card with the same amount for almost 20 yrs......You want to be a cohesive family atmosphere employer of choice you need to really step it up. Last time you reallocated staff jobs in ICU you let some people go and rehired them to other jobs exactly 1 day after their seniority and benefit bank expired- a very fiscally corporate benefit but a slap in the face to long-term employees one of over 25 yrs, for S.H, I will never forgive this organization.


  4. Helpful (1)

    "Director - leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Bellevue, WA
    Current Employee - Director in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Overlake Medical Center and Clinics full-time (More than a year)

    Pros

    Overlake has a clear mission to serve the people of East King County and to improve the health of this community. They walk their talk, they are committed to living this in the way they develop their clinics, services and daily interactions. OMC is big enough to really make a difference and to provide excellent primary and specialty care services linked with a top community hospital. OMC is also small enough to be nimble and responsive and to feel like a family. I am making a difference here and love it!

    Cons

    As a non-profit, community based and relatively smaller independent system - resources can be constrained and while nimble, there is a limit to how fast or how much change we can take on at once. Heavy traffic in the area is a burden too, but the City of Bellevue is working on many things to help keep this area moving for future growth.

    Advice to Management

    Keep walking your talk - rounding and listening. Stay nimble, reward excellence and be creative.


  5. "Good company, bad department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Surgery Assistant in Bellevue, WA
    Former Employee - Surgery Assistant in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Overlake Medical Center and Clinics full-time (Less than a year)

    Pros

    Intimate setting, casual and open relationship with superiors, good benefits.

    Cons

    Some departments entirely composed of travelers or private practice— no sense of unity. Had to take breaks in the bathroom because anything and everything is reported to the charge nurse or nurse manager.

    Advice to Management

    A break board, better supervision over trainees.


  6. Helpful (1)

    "Better places to work with higher pay and better benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Overlake Medical Center and Clinics (More than a year)

    Pros

    Staff is nice and friendly, free parking, free bus pass,discount in cafeteria/cafe, CEO seems like a good person, location, if visit overlake doctor then dont have to pay deductible.

    Cons

    Where to start....unfortunately I wanted to like overlake coming from other big hospital institutions in the area they fall very short.

    1. Pay-pay is CONSIDERABLY lower than other locations. They DO NOT pay fair regarding experience.

    2. Free bus pass-only if you drive 75% of the time. If you dont then you have to give your buss pass back according to the paperwork.

    3. Onboarding-this was my biggest turn off regarding the company. Your required to complete your Employee health information before your start date which is fine, however you have to come in for about an hour or so to be trained in how to use certain equipment and do an online course for the use of the equipement if you are a nurse (or have any patient contact). Mind you, you are not being paid for this, they do this so you can start working the first day you start. I literally spent a couple of hours OUTSIDE of work doing online activities before I even started and even well into 1 month after my start date, I have NEVER had to do this with any other company. Everything that I did (online portals, were done at work). Another issue I had is the scattered training. You have your onboard portal which you get random emails the first month of employment stating that certain items are due 3 days before they assign them too you, not to mention their rushed training. I was basically in charge of my own training which is very worrisome. Ive worked at Evergreen and Swedish and their training was all up to par.

    3. One thing they do not mention is if you work for the overlake clinics you have to use your pto for holidays. At least that is what I understood from another employee who worked at the Clinics. Dont have enough PTO or get hired later in the year? You take those holidays unpaid because you wont have enough PTO to cover them. Please ask them about this before you are hired.

    4. Their clock in/out system is bizarre to say the least...

    Advice to Management

    1. HR has to much involvement in the company and training. Please work on your training processes as I received 3 different training packets: online, elearning vs department training and it was very frustrating. If something is needed by HR, assign them well before they are due rather than 2/3 days before.

    Streamline your processes....there is so many unnecessary steps. Have a trainer attached to every new hire. Do not have new hires in charge of their own training. Even with someone with experience, every hospital or clinic has different processes.


  7. "LPN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Overlake Medical Center and Clinics full-time

    Pros

    Utilized to my full scope of practice

    Cons

    Hours and days not flexible enough

  8. Helpful (1)

    "Great place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN Staff Nurse
    Current Employee - RN Staff Nurse
    Recommends
    Approves of CEO

    I have been working at Overlake Medical Center and Clinics part-time (More than a year)

    Pros

    Great staff to work with

    Cons

    Floating sucks on as a sitter

    Advice to Management

    Cut down on floating


  9. Helpful (1)

    "Centralized scheduling coordinator"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Overlake Medical Center and Clinics full-time (More than 5 years)

    Pros

    Great time of people

    Cons

    I enjoyed working here no cons


  10. Helpful (1)

    "Good place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Small, close knit hospital. Great group of people and the hospital cares about its' employees

    Cons

    A lot of organizational changes leave things up in the air.


Showing 106 of 110 reviews
Reset Filters