Overlake Medical Center and Clinics Reviews

Updated Jun 15, 2021

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3.8
85%
Recommend to a Friend
91%
Approve of CEO
Overlake Medical Center and Clinics President and CEO J. Michael Marsh (no image)
J. Michael Marsh
90 Ratings
Pros
  • "Location is easy to get to from major roadways and provides free parking to employees(in 13 reviews)

  • "Many awards for excellence in patient care/specialties(in 11 reviews)

  • Cons
  • "I am sometimes left to fend for myself if there is no one to cover if someone calls out aka not enough floats(in 5 reviews)

  • "Epic system is a lot of duplicate charting and too many pages(in 5 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 1 year

      Overall enjoyed my time with overlake

      Jun 3, 2021 - Social Worker 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Awesome coworkers, cafeteria had great food

      Cons

      Pay was less than competing hospitals for social workers

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    2. 2.0
      Former Employee, more than 1 year

      Stuck in the past

      Jun 15, 2021 - Senior Designer in Bellevue, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      • Good medical benefits • Some nice people

      Cons

      • Poor leadership • No autonomy • As a standard they give you just below the average salary range for the area per job title • Everyone has the same set of "rules" and leadership lacks the knowledge and ability to listen to each departments unique needs • PTO is stingy

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    3. 2.0
      Former Employee, more than 3 years

      Advise Emergency Dept Social Workers to Avoid

      Apr 30, 2021 - Emergency Department Social Worker in Bellevue, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Skillful and friendly emergency department staff, health insurance benefits (of note, there are no full-time EDSW FTE, though, most are at least a 0.6 and subsequently eligible for health insurance), interesting and rewarding EDSW role (mostly psych assessments/treatment recommendations; occasionally interventions for domestic violence/sexual assault, child abuse, older adults, death, fetal demise), two week rotations with multiple days off in a row (most EDSW FTEs had five days off in a row every other week, though, the schedules are reportedly changing after five staff left within short succession of each other), friendly and collaborative providers.

      Cons

      Inequitable pay (new grads earning higher than staff with multiple years post-grad experience - manager confirmed but no solutions offered), baseline poor staffing/retention (23 EDSW left in four years - notably, there are only nine FTEs), lack of coverage/attempts to secure coverage, discrimination and pattern of organizational tolerance of discrimination/assault (recommend google search: Overlake Hospital lawsuits), overburdening of the most capable, poorly screened hires (new hires with repeated and escalating interpersonal conflicts across multiple settings, resistance to learning/training, did not have clear understanding of role they accepted), not unionized, frequent manager-initiated conversations regarding retention with minimal to no implementation of the solutions recommended, multiple EDSW abruptly and harshly disciplined after providing requested feedback to management despite performance evaluations consistently indicating they  "exceeded expectations" in all domains and having received no prior indication of complaints against them, inconsistent management response and favoritism, EDSW team moved from ED leadership to Care Management - manager is removed and unfamiliar with role and demonstrated inability and/or unwillingness to address staff concerns, manager does not consistently maintain staff confidentiality and has a history of making inappropriate comments about EDSWs to other team members creating discord and general unease and unrest.

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    4. 5.0
      Current Employee

      Excellent Culture! Very focused on delivering compassionate clinical care.

      Apr 30, 2021 - Chief Information Officer (CIO) in Bellevue, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      advancement opportunities are available/promote from within philosophy supports diversity, equity and inclusion in the workplace opportunity to work with the latest technology

      Cons

      nothing negative to report with Overlake

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    5. 1.0
      Former Employee, more than 3 years

      Awful Cardiology Manager

      Jun 6, 2021 - RN BSN in Bellevue, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free parking, friendly coworkers, great hospital gift shop...

      Cons

      Management is political and incompetent.

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    6. 4.0
      Current Employee

      Work is okay

      Apr 22, 2021 - Certified Medical Assistant (CMA) in Bellevue, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits and PTO and okay pay

      Cons

      Burn out easily. And short staffed

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    7. 3.0
      Current Employee, more than 1 year

      Good coworkers, not a lot of accountability

      Feb 18, 2021 - Medical Imaging Assistant in Bellevue, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some great people work here, patient care can be fulfilling, PTO decent, good healthcare benefits

      Cons

      Lack of discipline and accountability for coworkers who slack off consistently, despite proof. Lack of support and communication between departmens. Understaffed. Guilt tripped my manager multiple times when needing to call out sick. Many RN’s with negative attitudes, make it hard to work with them and it is likely due to the understaffing and heavy workloads.

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    8. 5.0
      Current Employee, more than 1 year

      Good benefits but PTO used for holidays

      Mar 14, 2021 - Anonymous Employee in Bellevue, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Staff, team, benefits, positive working environment.

      Cons

      Unpaid PTO, upper management only addresses wha they choose to. Sometimes staff concerns can be dismissed

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    9. 4.0
      Former Employee, more than 5 years

      Great Nurses and Doctors

      Feb 11, 2021 - Registered Nurse in Redmond, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great nuses and Doctors. Good patient care

      Cons

      Disconnected managers in a few departments. Not everyone is cut out to be people managers. High turn over rate

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    10. 2.0
      Current Employee, more than 1 year

      Not too good pay, not too good culture

      Apr 4, 2021 - Nurse Tech in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      challenging patient population that is good for learning.after two years you can transfer units

      Cons

      bad culture and poor communication

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    Viewing 1 - 10 of 189 Reviews

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