Overland Solutions Reviews | Glassdoor

Overland Solutions Reviews

Updated March 17, 2017
83 reviews

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Full-time Part-time

2.1
Star Star Star Star Star
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Mike Ferguson
33 Ratings

83 Employee Reviews

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Pros
  • Lots of remote opportunities as well where you can work from home (in 13 reviews)

  • Flexible schedule, work from home when not on appointments (in 5 reviews)

Cons
  • of it gets thru review process first time (in 4 reviews)

  • And middle management is a spineless bunch trying to please a clueless upper management staff (in 4 reviews)

More Pros and Cons

  1. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Overland Solutions full-time

    Pros

    Great people, ASPEN is an "OK" system

    Cons

    Workload is overbearing from time to time


  2. "premium auditor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Premium Auditor in Houston, TX
    Former Employee - Premium Auditor in Houston, TX
    Recommends

    I worked at Overland Solutions full-time (More than 3 years)

    Pros

    Home based office, make own schedule

    Cons

    poor pay for hours worked


  3. Helpful (1)

    "Living Nightmare"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Premium Auditor
    Former Employee - Premium Auditor
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Overland Solutions (Less than a year)

    Pros

    The medical benefits were decent.

    Cons

    Just about everything else. My territory was so big that I had time for nothing. I was constantly harassed about what I "wasn't" doing. They care more about how many you turn in in a week than how many you actually do.

    Advice to Management

    Stop chasing a number every week and worry about people turning in quality work overall that is on time for the month. That weekly number is unrealistic.


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  5. Helpful (1)

    "THE WORST COMPANY TO WORK FOR AS PREMIUM AUDITOR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Premium Auditor
    Former Employee - Premium Auditor
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Overland Solutions full-time (Less than a year)

    Pros

    Provide you with computer ..phone...printer

    Cons

    Poor communication with Manager (didn't listen)
    Awful Compensation ....Just Awful work experience

    Advice to Management

    Train managers to become effective listeners ...and mentors should learn to speak to new employees with respect.


  6. Helpful (2)

    "Senior Auditor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Auditor in Tulsa, OK
    Former Employee - Senior Auditor in Tulsa, OK
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Overland Solutions full-time (Less than a year)

    Pros

    I was able to work from a home office.

    Cons

    The territory that I was hired to cover was the next state over and the extra drive time that i put in before being able to clock in at my first appointment made my days very long. I put in an extra 3-4 hours a day that i was not able to get compensation for.

    Advice to Management

    Providing a company car for all full-time employees should be policy. The excessive miles driven depreciate a personal auto far faster than the reimbursement and tax rate make up for as the miles are driven in short times, making the vehicle high mileage.


  7. Helpful (1)

    "Premium Auditor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Premium Auditor in Los Angeles, CA
    Former Employee - Premium Auditor in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Overland Solutions full-time (More than 3 years)

    Pros

    Everyone and the managers were very helpful and they try their best to accommodate the needs of auditors.

    Cons

    The pay could be better. The pay plan was changed and now it's back to this incentive type of pay which is a lot lower than what it used to be.

    Advice to Management

    If the payment plan can be changed to the car dealership's payment plan, it will help the auditors alot.


  8. Helpful (1)

    "Toxic Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Over Worked Under Paid in Overland Park, KS
    Current Employee - Over Worked Under Paid in Overland Park, KS
    No opinion of CEO

    I have been working at Overland Solutions full-time (More than 8 years)

    Pros

    It is a job until I find another one. Most the employees are looking elsewhere because it's a matter of time all air jobs are outsourced. Wait until the customers become aware. The secret can only stay quiet for so long.

    Cons

    No communication, terrible benefits and pay. Management rewards the employees that do the least amount of work. Senior leadership in oblivious on the day to day process.

    Advice to Management

    Educate yourself of ALL aspects of the business and acknowledge the employees who are actually doing all the work.


  9. Helpful (3)

    "Premium Auditor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Premium Auditor in Midwest, WY
    Current Employee - Premium Auditor in Midwest, WY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Overland Solutions full-time (More than 3 years)

    Pros

    flexible scheduling with home office as base
    initial training and hardware/software provided and help desk support are very good

    Cons

    The only communication from management or above is push for more production or negative comments. They don't care if auditors get weekly bonuses but will call ten times when they are up for a monthly bonus. There is zero work-life balance. You will work 50-60 M-F to be successful and even at that, receive constant e-mails and calls demanding more production. They pay is low considering the specialization and hours. If you voice a concern, it will be shot down or completely ignored. You will not be supported in any way other than hardware/software. The worst part is the review staff. A lot of it is farmed to India now and they are comically inept. They are rude and have horrible English skills. The stateside review staff are the rudest people I've ever worked with, including when I was a teen working at McDonald's. They are disrespectful and horrible to auditors. Completely unprofessional. No upward mobility.

    Advice to Management

    The pay is not adequate for the work and hours. Try being positive and supportive and try caring about anything other than more and more production. Make sure auditors are treated fairly and professionally by the review staff. If you care about your bonus, then care about the auditor's and see that the last audit waiting goes through for their bonus.


  10. Helpful (3)

    "Low pay for work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Auditor I in Colorado Springs, CO
    Former Employee - Auditor I in Colorado Springs, CO
    Doesn't Recommend
    Negative Outlook

    I worked at Overland Solutions full-time (Less than a year)

    Pros

    Meeting different clients and other people within the company

    Cons

    Too much travel and not enough pay. Benefits are awful for a company of this size.

    Advice to Management

    Make sure when training new auditors that the mentors are not on relief trips because they go way too fast. They feel pressured to complete their job and train at the same time.


  11. Helpful (3)

    "Don't work ever"

    Star Star Star Star Star
    Former Employee - Premium Auditor in San Diego, CA
    Former Employee - Premium Auditor in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Overland Solutions full-time (More than a year)

    Pros

    There was no pros at all. They make it should great when it's not

    Cons

    Poor pay you can make more picking grapes. Poor vacation only 2.25 hours per month. Management is a joke .

    Advice to Management

    I know why everyone is leaving maybe you should tell your team.



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