Overstock.com Manager Reviews | Glassdoor

Overstock.com Manager Reviews

36 reviews

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4.2
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Overstock.com CEO Patrick M. Byrne
Patrick M. Byrne
33 Ratings

Employee Reviews

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Pros
  • In my department I have excellent work/life balance (in 69 reviews)

  • Great environment with great people (in 40 reviews)

Cons
  • Upper management all has different ideas of what they want (in 65 reviews)

  • Institute a better work life balance policy (in 16 reviews)

More Pros and Cons

  1. Helpful (3)

    "Overstock Saved my Life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager
    Current Employee - Senior Product Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Overstock.com full-time (More than 8 years)

    Pros

    Cheap cafeteria with great food, excellent benefits, on site daycare, flexible management and hours, some of the smartest people in eCommerce all under the same roof.

    Overstock pays well relative to the industry. Overstock pays INCREDIBLY well relative to the rest of the Wasatch front. The CEO, President, SVPs have all been at Overstock (with few exceptions) 5+ years. The people who built the business are running it.

    Cons

    There are people with bad attitudes who think the CEO is poor at his job. Mind you he's been CEO 15+ years and has, I'm sure, done a lot of smart tap dancing to keep that job.

    There are layoffs but only for poor performers who have been warned multiple times.

    Don't get caught up with the negative people crowd, they will drag you down. They hated the last president, she's gone, now they're nit picking new leadership.

    Advice to Management

    Keep doing what you're doing!


  2. Helpful (2)

    "Financial Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Manager in Midvale, UT
    Current Employee - Finance Manager in Midvale, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Overstock.com full-time (More than a year)

    Pros

    The new facility is terrific: onsite day care, fitness center, physician, and cafeteria. Additionally, there are a lot of opportunities for upward and sideward mobility. If you get in, but it's not a good fit, there's a good chance you can change positions without changing companies. Another perk is a CEO who listens to and responds to employees. We get to vote on what benefits we want to receive and make anonymous suggestions that are actually heard and acted on.

    Cons

    It's a big company so there are a lot of inefficiencies that can make work more difficult. Workstations are small and lack privacy. The parking lot is a half mile from the front door.

    Advice to Management

    Continue to listen to employee voices and empower the people on the front line. The building Nucleus needs to be improved: it's difficult to access and honestly not a great destination.

  3. Helpful (2)

    "Work that is rewarding with opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandising Manager
    Current Employee - Merchandising Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Overstock.com full-time (More than 3 years)

    Pros

    Richest benefit program I have ever been a part of
    A company that takes actions when needed
    Analytics drive decisions
    Employees have a voice (should they chose to use it wisely)
    The people make the difference!
    Great work life balance with onsite amenities that improve the work environment and quality of life.

    Cons

    Change of directions with recent change to management can be hard to follow and know your direction.
    The other reviews that people get let go is not inaccurate, though from my view and observation is that these people were on their way out anyways with their work ethic and attitude..Just because we have ping pong tables doesn't mean you should spend 25% of your PAID time there. I am glad to see the company action these behaviors appropriately. Though, as a side effect some people do fear for their job. (Answer is to just do yours and don't worry about others)

    Advice to Management

    Dig a little more into the details to expose opportunities for growth at all levels. As opposed to just doing something because it goes with the standard or seems to be sensible


  4. Helpful (3)

    "Fast-paced atmosphere with amazing growth opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Operations Manager in Salt Lake City, UT
    Current Employee - Senior Operations Manager in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Overstock.com full-time (More than 3 years)

    Pros

    Love the new president. He's making great changes that are focusing the company and creating ROI. New campus is awesome and really increased morale.

    Cons

    Work and pressure are imbalanced between departments. Some teams work 65+ weeks while others work 35. Minds change quickly when performance is weak, while making long-term strategies harder to implement

    Advice to Management

    Good changes, just need a great long-term strategy.


  5. Helpful (35)

    "Things just got much better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Salt Lake City, UT
    Current Employee - Marketing Manager in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Overstock.com full-time

    Pros

    Stormy Simon, the president of the company and probably at the root of most of the negative reviews on this site, just resigned. I cannot overstate what good news this is for the organization. Huge. Like an enormous black cloud lifting. Now we can get back to business in earnest.

    Cons

    Unfortunately, many of the truly outstanding people she ran off or fired will never return. This is a true tragedy.

    Advice to Management

    Learn from Stormy's reign of fear. Never give a single executive so much unchecked power again. And Patrick, please always be open to the possibility that you're being massively hoodwinked, as you were for about five years.


  6. Helpful (1)

    "Great please"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Stansbury park, Tooele, UT
    Current Employee - Manager in Stansbury park, Tooele, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Overstock.com (More than a year)

    Pros

    Overstock is a great place to work. They take care of all of their agents

    Cons

    Noithing. I love everything about my job

    Overstock.com Response

    May 23, 2016

    Great to hear that you love it here!


  7. Helpful (37)

    "Too much politics and bad work enviornment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Salt Lake City, UT
    Former Employee - Marketing Manager in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Overstock.com full-time (More than a year)

    Pros

    U learn quickly because it's fast paced. The new building is good. If you survive 10 yrs...you get to go to the party for 10 yr olds.

    Cons

    The stock prices have plunged from $20 to close to $12 in just last 6-8 months. Company is on downfall. Upper management is a nightmare, it's more of a political battlefield than a work place. Employes are talked to in a bad tone and get publicly humiliated.
    There is no documentation for work done in past. Every new manager for the same role starts from scrach and knows no history.
    The sword of termination is always hanging on your neck.

    Advice to Management

    As if they have ears? Stop humiliating people, they can work wonders for you if you give them the right envoirnment.

  8. Helpful (2)

    "Good company with great work/life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Salt Lake City, UT
    Current Employee - Manager in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Overstock.com full-time (Less than a year)

    Pros

    Great work/life balance. Flexible scheduling. Great company culture. Cares about employees, customers and the environment.

    Cons

    For me, the location is not ideal. That will change with the new office though. Salary is not terribly competitive.

    Advice to Management

    Trust your directors and managers more. They know their disciplines well and can be a great resource.


  9. Helpful (2)

    "Awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Salt Lake City, UT
    Current Employee - Product Manager in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Overstock.com full-time (More than a year)

    Pros

    Work environment, company ethic, employees are treated very well.

    Cons

    I can't think of any. I honestly love working here.


  10. Helpful (9)

    "Lots of opportunity despite the crazy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in Salt Lake City, UT
    Current Employee - IT Manager in Salt Lake City, UT
    Recommends
    Positive Outlook

    I have been working at Overstock.com full-time (More than 5 years)

    Pros

    Great technology stack and good focus on sending tech people to conferences and training
    Lots of interesting projects
    401K match is one of the best I've seen
    Benefits are mediocre but not the worst out there...still put them in the pros
    Lots of fun collaborative opportunities and events
    A lot of movement and ability to advance in roles if you have the drive

    Cons

    Lots of key leaders have left the company recently, particularly those that understood the technology
    A ton of tech debt that never gets priority even though it's promised it will be slotted into the next phase

    Advice to Management

    Focus and complete what you started before moving on to the next sexy project.