Overstock.com Reviews | Glassdoor

Overstock.com Reviews

To filter reviews, or .

Found 805 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
48%
Recommend to a Friend
56%
Approve of CEO
Overstock.com CEO Patrick M. Byrne
Patrick M. Byrne
601 Ratings
Pros
Cons
More Pros and Cons
  1. "Love my job!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Overstock.com full-time for more than 20 years

    Pros

    Very flexible in the department I work in, the activities the company puts on are fun and engaging, lots of things to do around the company campus. Fairly central location, and the CEO is one of the coolest people to talk to. He's led the most incredible life, and he's one of the smartest most intelligent people I've ever met. Not often you have a CEO who engages with employees like he does.

    Cons

    Some of the management like my own senior management I've met a couple of times. My direct manager that I report to is all I probably need to talk to. Some re-organization changes recently made kind of made it unclear as to what department my team belongs to. So, there was that confusion, and for the most part my team is ignored by the department.

    Advice to Management

    More interaction, and involvement with individual teams I think would be helpful. Communication is getting better, but there are still some areas to be ironed out.

  2. Helpful (10)

    "Sinking Ship"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Overstock.com full-time for more than 4 years

    Pros

    A lot of great coworkers, excellent benefits. Good pay.

    Cons

    Many positions are specific to Overstock. No one has any idea what is going on. A baindaid is put on issues without actually solving the core of the problem. Processes change way too often. Direct management became very micromanaging. After one round of over 100 lay offs, they tell those of us who were still there we are safe. A few weeks later, another 100+ get let go. I don't think Overstock is going to be around...

    Show More
  3. Helpful (4)

    "Overall, good company"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Supply Chain Analyst in Midvale, UT
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Overstock.com full-time for more than a year

    Pros

    Benefits, 6% 401k match, Onsite Gym, Clinic, and Daycare. They also have a cafeteria (not much cheaper than eating out, though). Several other perks and fun activities.

    Cons

    Personally felt communication was poor at times from higher ups. Company also not doing as good and has had layoffs.

    Advice to Management

    Provide better communication and direction. Make sure everyone is connected and working towards the same goal.

  4. Helpful (8)

    "fun times, good people, horrible high-level organization skills and executive team"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Web Developer in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Overstock.com full-time for more than 2 years

    Pros

    great at hiring entry level positions and getting people the experience they need very flexible schedule, at least for salaried employees solid pay good benefits decent culture

    Cons

    HR's cult-like mentality about the CEO Former president acted like she was still in high school. Obvious, in-your-face nepotism Only focused on blockchain. They continuously lie or at the very least stretch the truth to the rest of the company (i.e. only a few layoffs turns into hundreds in several rounds after they swear "this is the last one"). There needs to be more transparency because no one can be effective...

    Show More

    Advice to Management

    CEOs/presidents/founders deserve to make a lot of money from starting a successful business and creating thousands of jobs, but at a certain point, after a certain amount of years and many huge mistakes, it's not just you keeping the business afloat anymore, it's all of your stressed-out employees working tirelessly to make you, themselves, and the company more money. you owe it to them to be transparent. if you want...

    Show More
  5. Helpful (1)

    "No complaints, I like working here"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Midvale, UT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Overstock.com full-time

    Pros

    Nice work environment, flexibility, 9/80 schedule

    Cons

    Insecurity with threat of layoffs and possible acquision. Although acquisition is an exciting opportunity as well.

    Advice to Management

    Communicate with your team more. Be as transparent as you can with what is going on.

  6. Helpful (9)

    "Not a long term company"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Finance in Midvale, UT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Overstock.com full-time for more than 6 years

    Pros

    Healthcare benefits, party through out the years

    Cons

    Too many layoffs new hires never laid off older employees first out the door. They do it by email no dignity.

    Advice to Management

    No advice they wouldn't listen.

  7. Helpful (15)

    "Overall a great ride but the ending was bitter"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Engineer 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Overstock.com full-time for more than 6 years

    Pros

    Most of the regular employees are really good,very helpful and kind. I have had the pleasure of working some really good team leads and managers. Extremely dedicated dev ops and website support/system engineers. Honest CEO Hardworking and good CTO Nate

    Cons

    Changes in management every few months/weeks. Loss of good leaders. Recent hiring of some people with bad bad attitudes and 0 experience.These people do not promote inclusiveness and bring about a lot of negativity into the work place. One lead treated me differently because I was honest and upfront about having to relocate to a different place due to personal reasons ,I ended up not relocating and he told me “oh...

    Show More

    Advice to Management

    Patrick,you mentioned that the recent layoffs were not based off the 360 reviews but they were decided by VP’s and SVP’s but they were in those positions for less than a month ,so they did not know us or our work.On what basis did they pick who they picked to get laid off?Our managers and teammates know more about what we do,not the SVP’s or VP’s who haven’t been in the company or their positions of power for long enough.

  8. Helpful (13)

    "Could be great... but needs help!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Designer in Salt Lake City, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Overstock.com full-time for more than 2 years

    Pros

    Great work life balance Great co workers (depending on team) Facilities are really nice IE cafe, gym, health clinic The work life balance is great and depending on your team it can be really great. I made some life long friends there. Benefits are really good including health insurance and also amenities there. Has the potential to be a great brand if they had the right people in charge.

    Cons

    Leadership needs to really think about what they are trying to do, make a decision and stick with it. Are they a retail, cryto currency, or tech company? Yes some people can be all those things but overstock? not so much. Allow people to do their jobs, there needs to be less over site on things that don't effect the bottom line. Stop micro managing. Also you should let some women into the boys club at the top. Your...

    Show More

    Advice to Management

    Get new Management. Invest in people that understand retail not just your buddies. Allow your employees to do their jobs.

    Overstock.com Response

    March 3, 2019CEO

    We are about the most Color and Gender blind firm I know of in Utah, anyway. Of the 6 Retail SVPs, 2 are female. And 2 are People of Color. Of the 24 +/- 24 VPs, 8 are female and around the same number or more are People of Color. So 1/3 of executives in a tech company are ...

    Show More
  9. Helpful (2)

    "Thank you"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Satsop, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Overstock.com full-time for more than 2 years

    Pros

    Good Benefits, Free coffee, great co-workers

    Cons

    15 mins from nowhere, no place close to eat

    Advice to Management

    Thank you; For the opportunity, I've just had my 1st anniversary, unfortunately the CEO has publicity stated that the e-commerce retail part of the business is up for sale which has resulted in a restructure of the company with layoffs. Overstock is an inbound/outbound call center, I do love the working at Overstock and they are one of the few local companies that hire full time, however the company is becoming less...

    Show More
  10. Helpful (2)

    "Test Automation Engineer: Great facility, great people, poor management"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Test Automation Engineer in Salt Lake City, UT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Overstock.com full-time for more than a year

    Pros

    The facility is fantastic. Everyone gets a standing desk and relatively good equipment. A lot of natural lighting. Hours tend to be flexible in terms of how early of late you come into work, and a lot of treams allow you to work from home (on the tech side) when you need to.

    Cons

    Management seems impulsive and unfocused. A lot of projects seem to start and end without much planning.

    Advice to Management

    Focus on your strengths and improving your marketing. Perhaps rebrand the company. The name Overstock name has been around for over 20 years, and it's still not obvious to the average person that they sell more than just overstocked goods.

Found 805 reviews