Overstock.com Reviews | Glassdoor

Overstock.com Reviews

Updated March 14, 2017
664 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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Overstock.com CEO Patrick M. Byrne
Patrick M. Byrne
499 Ratings

664 Employee Reviews

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Pros
  • There are some reviews here that claim work/life balance is poor (in 64 reviews)

  • Great environment with great people (in 40 reviews)

Cons
More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Great Place To Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Overstock.com full-time (More than 3 years)

    Pros

    Great environment, the people are great. New Management and the new executive team is the best is has been.

    Cons

    Benefits /Pay could be more competitive

    Advice to Management

    Keep going on the right direction.


  2. "Admin"

    Star Star Star Star Star
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Overstock.com full-time

    Pros

    Great people to work with.

    Cons

    Great Company, no cons to speak of.


  3. Helpful (21)

    "Real Talk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Product Manager in Midvale, UT
    Former Employee - Senior Product Manager in Midvale, UT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Overstock.com full-time (More than 8 years)

    Pros

    They give a wide range of experience and autonomy as a product manager. I keep on coming back since I get to do everything! Executives much rather play chess than define strategy so both the strategy and execution falls to you.

    Cons

    Nepotism runs rampant. The best and pretty much only way to get promoted is to be related to or drinking buddies with the President. Not being in their inner circle, I fought for years to get promoted despite better numbers than others who were in the know. I can’t feel too bad though, there are only 2 females at or above the VP level anyway in a company of 1800. Not to mention they turned away top 10 MBA candidates for Product Manager roles stating they were under-qualified. At Amazon they would have been Senior Product Managers.

    Advice to Management

    Focus on millennials, there is no strategy to reach them.
    Focus on professional development. A flat org is good, until you only see your manager for a combined 30 minutes every quarter.
    Don't sell child care as a perk when it costs half of a PM salary to send your child there.
    And finally, don't tell certain employees to write reviews. Most of these "positive" reviews were prompted.


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  5. "Great company with new focus"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Overstock.com full-time

    Pros

    Clear vision for 2017 around Home products

    Cons

    Has some catch-up work to do in the industry


  6. "Quality Assurance Liaison"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Overstock.com full-time (More than 5 years)

    Pros

    Great environment with great people. Lots of nice perks. The pay is decent for the type of work. Chances for advancement if you have the right skills or know the right person. Things seem to be running smoother than they have in years since some management changes were made. Executives keep it real and mingle with the commoners occasionally.

    Cons

    The wrong people get promotions and special projects quite often even when they are not really qualified, they're just loud and state their opinions a lot. Being a somewhat quiet person, I have been stuck in a rut for a while. If you start out in CS, good luck getting promoted to corporate after obtaining a degree. They don't want to give you a fair chance.


  7. "Customer Care Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Specialist in Elma, WA
    Current Employee - Customer Care Specialist in Elma, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Overstock.com full-time (Less than a year)

    Pros

    Full Benefits, 401k Match, up beat, fast paced, room for advancement, great training

    Cons

    The Headquarters is in Utah


  8. Helpful (21)

    "Management is questionable"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Quality Assurance Engineer in Midvale, UT
    Current Employee - Software Quality Assurance Engineer in Midvale, UT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Overstock.com full-time (More than 5 years)

    Pros

    Good work life balance. If you are on a good team it is a great place.

    Cons

    Too much nepotism.If you re related to someone in management you will have a great job waiting for you. Good people will be fired to make room for you. If you are a woman or white, forget it.

    Advice to Management

    Stop lying to employees. There will be no bonuses. You know it. Every year you come up with some new bonus structure to get employees to think they have a chance at a bonus. It never happens.
    DO NOT have relatives working together as you do. If a person in top management has a relative working at the same company its wrong. just wrong.
    Stop the layoffs disguised as firings. when they get severance it is a layoff and the employees are not fooled.
    Hire the right people in the first place.
    Oh, and get rid of the employees that do nothing. it is discouraging when you see people who work get let go and others that have no clue about anything kept and even praised.


  9. "PeopleCare Group"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anyonymous in Salt Lake City, UT
    Current Employee - Anyonymous in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Overstock.com full-time (Less than a year)

    Pros

    Culture is very chill * Extreme Fitness Culture * Very Cool Work Environment * Massage Therapist onsite - Medical Center onsite - Fresh Food Restaurant onsite - Flex Work Enviro- Great Benefits (401K 6% match - no vest) Crowd Sourcing is one way Leadership encourages voices to be heard and ideas implemented * Keeps it Real *

    Cons

    Extremely fast paced (not necessarily a con) but if you aren't nimble or used to the environment, you can be left behind quickly. Managers are home grown and need to be given proper people manager training (they are rolling a program out in 2017).

    Advice to Management

    Thank you for giving your workforce a voice to be heard. Please acknowledge the middle tier of the workforce - they are truly the employees who deserve recognition and kudos.


  10. "Email Marketing Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Email Marketing Specialist in Salt Lake City, UT
    Former Employee - Email Marketing Specialist in Salt Lake City, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Overstock.com full-time (More than 3 years)

    Pros

    Great people! You will learn so much here. Plenty of room for growth, and you can move amongst different departments to learn all aspects of marketing.

    Cons

    Upper management all has different ideas of what they want. Constant changes. Long hours during the holidays.

    Advice to Management

    Communicate with each other more. Decide what 'success' for the company means before each person relaying a different message to employees.


  11. Helpful (2)

    "Intern"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The people were great! The amenities were nice! I was treated very fairly as an intern.

    Cons

    I felt like things were very unorganized! A go with the flow type attitude instead of having things structured.



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