Overstock.com Reviews

Pros

Leadership changes continue to be a great positive impact on the company. Transparency and trust continue to build. No rush to get back to the office, leadership is taking their time and responding appropriately.

Cons

Pay continues to be lower than the market in a lot of areas - progress has been made over the years, but still not where it needs to be.

Pros

The company culture is nice in that they provide a in-house cafe and monthly social events.

Cons

Doesn't matter how much tenure you have at Overstock, they will cut you off at the knees if they no longer see you of value.

Pros

Lots of talented individuals from many backgrounds who work together. A great culture of trust and allowing individuals to try new things. Currently WFH. 401k Match. Good enough medical. Competitive salary. Bonus plan. Exec team focused on growth.

Cons

Opportunity to move up in the company does not always have a clear path. Even with specific dept's having a framework for advancing, it still feels like it comes down to whether or not managers will go to bat for you. No clear direction for the future, it's always just 6 months ahead and shifts far too often. As of now, no plans to offer remote positions full-time, despite the company having their best performing/productive years while under WFH guidelines.

Pros

remote working co-workers (for the most part)

Cons

no job advancement you need to look elsewhere if you want a career path. salary - its OK but definitely not more than other SLC employers unknown status of work from home. Management doesnt trust employees to get their job done. Scrum masters - ugh

Pros

I love the people I work with. All my teams and managers have been wonderful. Top management has seen a net improvement over the past year, and I trust them to be transparent in most things, and honest. I love the benefits, especially the 401(k) plan. I've always felt valued as a person and an employee.

Cons

A big pet peeve I share with many colleagues about Overstock is the distance of the parking garage from the office (1/4 mile). They ostensibly built it that far away to get employees to walk more (let us be adults and make our own healthy choices). But a suspected true reason was to create a physical barrier (distance) to keep employees on the campus so we'll be more productive. That said, Overstock is not in the practice of over-working its employees. The other main issue is the bonus structure (or usual lack thereof). There has never been consistency or transparency in bonuses. There's no way to make everyone happy with a bonus structure, but Overstock's handling of bonuses has, more often than not, left most people unsatisfied or questioning. In my several years with the company, company-wide bonuses have been paid out only once or twice, and they have been modest. The current bonus structure looks more promising, but we are in the first year of it and there is still a lack of transparency in details, despite executives touting that it is super transparent.

Pros

Some Team leads and managers are great to work with. Opportunity to make much more with commission on membership sales.

Cons

Required computer software use that wasn’t trained for. Some Supervisors that are very difficult or impossible to work with due to their attitudes and their stress levels. Team leads, supervisors and managers inexperienced and untrained in other aspects of job duties such as customer service emails and texts when the India center closed due to COVID-19 and loss of 30k agents there.

Pros

They care about the success of the company and are transparent to their employees about progress

Cons

Many employees would love to stay working from home after the pandemic, but it seems some of the older executives don’t like the idea as much. We will see the outcome though when we do “return to the office”

Pros

Their are only 2 major pros i can think of. for this company. The training system they have set up is solid and the people leading it when I was there were solid. Sunny is single handedly the biggest asset for their training team. Secondly they know how to get good people to join the company.

Cons

They don't pay much above min wage for Washington state. They get good people to join them but undervalue them. I know a lot of people that moved into higher positions just because they were friendly with management but were not as skilled at what they were doing. If you work hard you go no where if your not best fdriends with management.