Overstock.com Reviews in Utah | Glassdoor

Overstock.com Utah Reviews

Updated October 8, 2017
471 reviews

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Utah

3.0
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Overstock.com CEO Patrick M. Byrne
Patrick M. Byrne
374 Ratings

471 Employee Reviews

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Pros
  • In my department I have excellent work/life balance (in 69 reviews)

  • Great environment with great people (in 40 reviews)

Cons
  • Upper management all has different ideas of what they want (in 65 reviews)

  • Institute a better work life balance policy (in 16 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (10)

    "Caring, Passionate, Exciting place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Recruiter in Salt Lake City, UT
    Current Employee - Corporate Recruiter in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Overstock.com full-time (Less than a year)

    Pros

    - Coworkers and management are very personable, and easy to get ahold of. They are eager to answer questions and to collaborate with you
    - Competitive pay with great growth opportunities
    - People are everything with this company, whether they are customers or internal. Everyone here ultimately helps the customer, so there is no job considered job
    - Work/life balance
    - Amazing perks! Fitness center, great cafe, greenhouse, and so many great classes that you are encouraged to take for free
    - You create your own experience - the company has a lot to offer, but you have to participate, collaborate, and help make the changes that you want to see

    Cons

    Nothing so far, but if you are not comfortable seeking out the things you want to learn or who you want to learn from then it could be a problem

    Overstock.com Response

    Jul 11, 2017 – Vice President

    Thank you for this feedback. We like seeing 5-star reviews. We’re so happy to see that you’re enjoying your work at Overstock.


  2. "Excellent organization to build your career in technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Developer in Salt Lake City, UT
    Current Employee - Lead Developer in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Overstock.com full-time (More than 3 years)

    Pros

    1. Competitive base pay, 401k.
    2. Leadership always motivates and cares about all employees.
    3. Most teams get to choose technologies for their projects.
    4. You can always pitch ideas to leadership team in person. Also, Overstock crowdsources it's ideas from employees.
    5. Senior management maintains transparency in decision making.
    6. You get learn and work on latest and greatest technology.
    7. Excellent work life balance.

    Cons

    1. It will be good to have better annual bonus.
    2. Most of the teams are short-staffed.
    3. Lack of solid performance review system.

    Advice to Management

    As we have been moving to the "pod" structure. Some teams have taken liberties in using technologies without consulting other groups. This is not only waste of organization's fund but may also cause issues in future.

  3. Helpful (9)

    "Confused"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Salt Lake City, UT
    Former Employee - Customer Service Representative in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Overstock.com part-time (More than a year)

    Pros

    Amazing corporate culture and coworkers

    Cons

    Lack of strategy from upper management
    Too much them/you between departments
    Depending on your role, there is no real investment in employees looking to further career/education goals

    Advice to Management

    Invest in the talent you already have, even the entry-level employees
    Define what a good leader is, hire good leaders, and keep good leaders
    Continue to build your internship program


  4. Helpful (3)

    "Fun, entrepreneurial company. Lacks clear strategy/direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Midvale, UT
    Former Employee - Anonymous Employee in Midvale, UT
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Overstock.com full-time (More than a year)

    Pros

    Fun & entrepreneurial company culture. Run more like a startup than a big corp. You have a lot of freedom in how you do your job and the ability to take on more responsibilities, if desired. Amazing work space at Peace Coliseum. Good 401K matching. Fun company-sponsored events.

    Cons

    There can be a lack of clear strategy/direction from leadership, and a lack of consistency across the different areas of the company. Lots of stress/pressure related to Q4 busy season. PTO is limited compared to many other tech companies.

    Advice to Management

    More (consistent) direction from leadership. More competitive amount of PTO.


  5. Helpful (3)

    "Passionate, Driven, and Challenging Company !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Current Employee in Midvale, UT
    Current Employee - Current Employee in Midvale, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Overstock.com full-time (More than a year)

    Pros

    Overstock is a great company. Many would say it's the culture and passion of the employees. They offer a challenging work environment, fabulous tuition reimbursement (our CEO really values education... so if you do too, you are in the right company), and flexible work space environment.

    Have you seen the building? It is amazing. Sometimes I want to work overtime just to stay and hangout in the building! The company is very passionate, driven, and caring.

    They seek great talent and they offer competitive benefits packages. By joining Overstock you will meet some amazing people who are very intelligent.

    Overall, Overstock is an AWESOME company and I hope you get the chance to experience it.

    Cons

    I always like to make sure I have a few cons because no company or person is perfect. Some leadership could use more training in the following areas: professionalism and tactfulness.

    There is a lot of changes in different departments, but this is ongoing with any company that is trying to grow. It is not necessarily a con, you just have to be able to handle change and do it with a positive attitude. With that being said... there is a lot of opportunities to rock it in your current role. When you do a good job.... Overstock will recognize it.

    Advice to Management

    Focus on developing strong leaders and try to minimize nepotism.

    On a positive note, keep up the awesome work. Overstock is going places.


  6. Helpful (7)

    "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Salt Lake City, UT
    Current Employee - Customer Service Representative in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Overstock.com full-time (More than 3 years)

    Pros

    The food is good. Management at Peace building is more helpful and better

    Cons

    The place went down hill after Stormyleft. Its sad
     CS was a great place once but everyone stopped caring about people, its only about numbers. They dont care about the people who have been here, working their tails off for years.

    They set unreal expectations.

    Advice to Management

    Try caring.

    Look at the pain you are putting CS through, give a plan and actually execute it. Involve your management with changes, decisions. Yoire pushing great people to leave. Look around, everyone is sad to be here.

    Quit setting unreal expecations. Recognize your hard workers, in every department.

    Just be human!


  7. Helpful (2)

    "Love it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Accountant in Salt Lake City, UT
    Current Employee - Senior Accountant in Salt Lake City, UT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Overstock.com full-time (More than 3 years)

    Pros

    You get recognized if you do well. Good compensation and benefits package.

    Cons

    Management gets excited about new projects and they throw millions at it only to find out later that it wasn't a great idea. This happens way to frequently.

  8. Helpful (4)

    "If you have to work at a call center, work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in West Valley City, UT
    Former Employee - Customer Service Representative in West Valley City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Overstock.com full-time (More than a year)

    Pros

    Thorough paid training
    Excellent employee incentives
    Really good entry level pay

    Cons

    Hours (either super early or super late)
    It's a call center, so...


  9. Helpful (2)

    "Overstock Life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Talent Acquisition Partner in Midvale, UT
    Current Employee - Senior Talent Acquisition Partner in Midvale, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Overstock.com full-time (Less than a year)

    Pros

    Amazing Culture Onsite Gym, Onsite Daycare. Overstock has such a strong team culture, Overstock involves everyone! We have Internal growth and strong Entrepreneur leadership.

    Cons

    Never had a company before where I don't have any cons!


  10. Helpful (4)

    "Work Environment"

    StarStarStarStarStar
    Current Employee - Email Marketing Specialist in Salt Lake City, UT
    Current Employee - Email Marketing Specialist in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Overstock.com full-time (More than a year)

    Pros

    Great atmosphere, and a really cool building. There are benefits to working here.

    Cons

    Expectations to know how to do your job are high. Training could use some work here.


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