Owens & Minor Reviews | Glassdoor

Owens & Minor Reviews

Updated January 20, 2018
292 reviews

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2.6
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Owens & Minor President & CEO P. Cody Phipps
P. Cody Phipps
128 Ratings

292 Employee Reviews

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Pros
  • Decent pay, will definitely keep you busy all day (in 16 reviews)

  • Very good benefits if you take advantage of them (in 15 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Dehumanizing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production
    Current Employee - Production
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Owens & Minor full-time (More than 3 years)

    Pros

    It’s a paycheck. It’ll keep you busy. Sometimes they buy you lunch as a consolation prize for forcing you to come in and work on your day off. Some great coworkers though.

    Cons

    Low pay, considering the physical demands of the job. Horribly inconsistent management, ‘procedures’ change day to day. Abundant favoritism. Some people can get away with murder while others have to walk on eggshells. Certain supervisors are incredibly rude and condescending, while being embarrassingly lazy themselves. There is no advancement here. If you work hard and show any level of competency you’re only rewarded with more work to pick up, while others can get by doing the bare minimum and spend their time socializing instead of actually working, as long as they’re teacher’s pet. No complaint is ever actually dealt with properly (terrible ventilation/heating & cooling systems, people nearly fainting from the heat in the summer, complaints clearly and repeatedly made only to get a standard “we’re working on it”, meanwhile the heat kicks on in August - pure incompetency.) This company doesn’t care about the employees at all. They only care about lining their own pockets, and claim it’s for the good of the company. Overtime hours are forced on you with little notice and absolutely no regard for conflicting schedules. Many employees have second jobs - which they wouldn’t have to have if this company actually paid a living wage - which the overtime conflicts with. Many employees have kids/family obligations after their regularly scheduled work hours the overtime conflicts with. Many employees have health issues which the overtime hours strain terribly. Do you think the company cares? Not at all. You’re treated as if you’re a machine, subhuman. They’ll throw a 58 hour work week at you and they couldn’t care less if it killed you. We don’t work a cushy desk job. This is labor, constantly on your feet, lifting/pushing/pulling heavy loads. Oh they ‘understand’ your frustration but the bottom line is that they only see you as a work horse, no matter how nicely they want to say it. You’re a body in the room, easily replaceable in their eyes. However, with the very short and limited ‘training’ you receive, new hires have a lot of catching up to do. If they knew how to run a company, they would fight to keep the employees they have, those that have been there long enough to work efficiently, instead of drive them out and hastily replace them with people that have no clue what they’re doing. That has a pretty large impact on the amount of production per hour, you would think they could understand such a simple concept.

    Advice to Management

    You fail to realize that a company like this works from the bottom up. If you’re so concerned with production, then perhaps take care of your production team, before you drive them all out the door. Overworked and underpaid employees don’t put forth their best efforts. Sooner or later they’ll get sick of being treated like this, and they’ll find another job - won’t be hard to replace the mediocre pay. Most people are there because they like the hours, that’s about it. When you start demanding overtime - like three solid months of 6 day workweeks - the job has lost much or all of the appeal it once had. It costs a company more money to hire and train new people than it does to hang on to good employees that have been there for years and actually know what they’re doing. I’ve seen many new people come and go, and believe me, there’s a learning curve; two days of pathetic ‘training’ doesn’t cut it, and newbies make a ton of errors that cost the company time and money. Try showing some compassion and understanding to your employees and you’ll gain their respect, loyalty, and hard work. Pay your production workers actual production rate pay - the work is worth far more than the peanuts you give us, and such a big company getting rich off of our backs could certainly afford to let some of that wealth trickle down. Take care of your people - remember that without us actually doing the work, you have no product to sell. This company needs a wake up call - and from the look of the many other negative reviews on here, particularly regarding the CEO and the company’s declining stock value, I hope you get it sooner rather than later. Because this really is a sinking ship, and you’ve brought it entirely on yourselves.


  2. "Company doesn't value its people - do NOT work here!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Mechanicsville, VA
    Current Employee - Account Manager in Mechanicsville, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Owens & Minor full-time (More than 5 years)

    Pros

    Used to be so many PROs but now it's hard to come up with anything.

    Cons

    Layoffs are happening regularly, and they make no sense. Then the company turns around and hires a bunch of new positions. All because the McKinsey, the consulting firm that we are spending $$$$ millions on, says so.

    Morale is the worst it has ever been. Most employees are looking for another job because they don't know if they will be included in the next round of layoffs.

    Culture used to be superior to other RVA companies but now it's terrible and people are just collecting a paycheck. Cody Phipps and his team have ruined what was once a great company.

    Advice to Management

    The BOD needs to get rid of Cody before they have to sell the company! Worst CEO ever!!

  3. Helpful (5)

    "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Chicago, IL
    Current Employee - Customer Service in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Owens & Minor full-time (More than 8 years)

    Pros

    Great people within the group

    Cons

    Lack of formal training - mgmt. considers training as sitting with someone for a week.. usually turns into months. There is no consistency, nothing to refer back to, this is very frustrating as a new person.

    Advice to Management

    Get a grip and set up some consistency with training. New employees deserve better, and if you want this transition to VA to happen sooner than later, something needs to be done quickly. The future of O&M depends on it.


  4. Helpful (5)

    "Compny is Failing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager
    Current Employee - Sales Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Owens & Minor full-time (More than 8 years)

    Pros

    None . There is absolutely nothing positive going on

    Cons

    This is a ship that is sinking. The Current Leadership, and I say Current as I do not see how the current CEO can keep his job thru this year, is destroying the Company. They bought Halyard and now they want to be a Manufacturing Company. Same model the Competitors have. Why copy them when you will never be able to be a good as your Competitor using their model? O&M is a decade late with that model. They already destroyed one Manufacturer they purchased, Avid.

    Advice to Management

    Do what you do best. Ship National Manufactured product, and sell Services.
    This advice is to the Board; Fire the CEO, and all the Consultants, VP's and all the high overhead Management that has no idea about Distribution and Healthcare before you have to sell this Company in pieces.


  5. Helpful (2)

    "Worst place I ever worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Material Handler in Toano, VA
    Former Employee - Warehouse Material Handler in Toano, VA
    Doesn't Recommend

    I worked at Owens & Minor full-time (Less than a year)

    Pros

    Could not find any cons

    Cons

    For the amount of work u hav to do the pay is horrible...Upper management very condescending and un appreciative of any hard work you do

    Advice to Management

    A sincere pat on the back goes along way
    You shld try it


  6. Helpful (2)

    "Don't Work Here...Ever! Chaos all around."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Worker in Allentown, PA
    Current Employee - Warehouse Worker in Allentown, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Owens & Minor full-time (More than a year)

    Pros

    LOTS and LOTS of overtime.

    Cons

    LOTS of overtime. Incompetent management. No raises because the managers are too lazy to do your yearly review. Don't bother working your butt off because you will never get promoted. No matter how much experience you have, management will just be lazy and give a promotion to anyone they like, no matter how incompetent the person is.

    Advice to Management

    Get your act together. Stop promoting people with no leadership skills and are lazy. Hire more people so we don't have to work 12 plus hours every single day. Don't reward us with dinner that you cooked, only to have raw hot dogs and hamburgers. Stop sitting around talking. Communicate more. If you say you're going to do something, do it. Your workers are at their wits end and about to go on strike.


  7. Helpful (1)

    "Warehouse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Owens & Minor full-time (More than 3 years)

    Pros

    None not anymore used to be good company

    Cons

    Everything used to be a great company

  8. Helpful (5)

    "Shocked the facility is still running. (Toano, VA)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toano, VA
    Current Employee - Anonymous Employee in Toano, VA
    Doesn't Recommend
    Negative Outlook

    I have been working at Owens & Minor full-time (More than 10 years)

    Pros

    Good friendly teamwork inspired atmosphere. Good hours. No weekends unless it's an emergency.

    Cons

    Being overworked for non competitive pay.
    Everyone is not treated equally for equal tasks and work.
    Clueless management.
    Business as usual environment. You are put wherever you're needed whenever they want at times.
    The hardest workers and departments make less money.

    Advice to Management

    Be more transparent to the "little people".
    Give back to your workers every now and then. Show them you care.
    Do more thorough background checks.


  9. Helpful (10)

    "A Company in Turmoil That Has No Clear Path"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mechanicsville, VA
    Current Employee - Anonymous Employee in Mechanicsville, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Owens & Minor full-time (Less than a year)

    Pros

    There are some very good people at the company. Unfortunately, they are fewer and fewer as the old culture left behind by Gil is over run by consultants. Work/life balance is good - this is not a Face time culture.

    Cons

    'New' CEO still hasn't proved the future is bright, as he is keen on saying - 18% drop in stock since his tenure, continued loss of customers, high turn over in all levels of the organization and absence of convincing strategy. Nonetheless, compensation for the senior executive team is extremely rewarding for lack of results - just check out proxy statement. The cronyism is head scratching and never publicly acknowledged but privately questioned by everyone up to SVPs. O&M pays tens of millions to CEO's old firm since he arrived to develop his 'strategy' and implement change. Has not worked so now firm is micromanaging projects that everyone would have done anyways and promising big numbers to senior management because that's what they want to hear. Cutting costs to cover consulting expenses is major initiative with executive approval needed for almost every expense.
     Organization is extremely top heavy with VPs constantly being hired, most with no former experience for their role.

    Lack of performance, increasingly high turnover, layoffs, consultants running the business all lead to low morale and a frustrating experience.

    Advice to Management

    There is a wealth of knowledge within the organization however, morale is at an all time low and teammate engagement is almost non-existent. Treat employees with respect, reward them as valuable contributors to the organization - just as you do with the consulting firms.


  10. Helpful (2)

    "Senior Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Owens & Minor full-time

    Pros

    Travel was good able to usually be home on Friday

    Cons

    Poor leadership, constantly changing their strategy plan.


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