Ozark Guidance Center Reviews | Glassdoor

Ozark Guidance Center Reviews

Updated January 5, 2017
7 reviews

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Employee Reviews

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  1. "OGC is Surprisingly Decent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mental Health Professional in Springdale, AR
    Current Employee - Mental Health Professional in Springdale, AR
    Recommends
    Positive Outlook

    I have been working at Ozark Guidance Center full-time (More than a year)

    Pros

    OGC pays for supervision for those needing to obtain their LCSW certification (which is great). There's also a bunch of different departments so there are various populations you can work with. It's been a good experience for the most part.

    Cons

    The pay is decent but it isn't as competitive as it should be. Also... meeting productivity is frustrating each week.


  2. "Underpaid and underappreciated"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ozark Guidance Center full-time (More than 5 years)

    Pros

    Staff who really care and who sacrifice daily to take care of the clients. You leave knowing you helped people each day.

    Cons

    Low pay, no raises, constant change without consideration for how it affects staff resulting in huge turn over, very poor communication


  3. Helpful (1)

    "Extremely Negative Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Springdale, AR
    Former Employee - Anonymous Employee in Springdale, AR
    Doesn't Recommend
    Negative Outlook

    I worked at Ozark Guidance Center (More than a year)

    Pros

    The intrinsic rewards you get from helping your clients.

    Cons

    Horrible company to work for. HR is a nightmare, awful pay, will never get raises regardless of work history or effort, constantly micro managed, unappreciated, and overworked.

    Advice to Management

    Either be a non profit which pays low but treats their employees well or be a for profit and work your people hard but pay well. Don't be a non profit that pays horrible and treats your employees like doormats that are indispensable. No wonder your turn over is ridiculous.


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  5. Helpful (1)

    "Positive experience with clients and co-workers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MHPP
    Current Employee - MHPP
    Doesn't Recommend

    I have been working at Ozark Guidance Center full-time (More than 5 years)

    Pros

    Great team of co-workers, decent benefits

    Cons

    Organization is continually making major, sudden changes to productivity expectations, job description, PTO allowance, etc. They then spend the next few months working out all the details of how these changes affect employees. No pay increase or bonus in 5 years. No advancement opportunities in MHPP position.


  6. Helpful (2)

    "Not a good company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ozark Guidance in Springdale, AR
    Former Employee - Ozark Guidance in Springdale, AR
    Doesn't Recommend
    Neutral Outlook

    Pros

    seems like a good company to work for
    lots of offices in several cities

    Cons

    very poor training
    Unreasonable work load expectations

    Advice to Management

    Better training
    Reasonable expectations


  7. Helpful (1)

    "Good and bad points"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great co-workers, chance to change lives

    Cons

    tough clients, low pay, decreased compensation


  8. Helpful (4)

    "Job Description. Expectations. Training."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Constanly Changing in Springdale, AR
    Current Employee - Constanly Changing in Springdale, AR
    Doesn't Recommend
    Negative Outlook

    I have been working at Ozark Guidance Center full-time (More than a year)

    Pros

    The clients/patients are in need of help.

    Cons

    Hired for one job which changed after 3 1/2 weeks. Then changed again after 5 weeks, and kept on changing. While my skills are recognized, they seem to be used as an excuse. There does not seem to be a plan for the overall business. Just because a place is non profit/not for profit does not mean that they should not have a plan. Perhaps a plan that is grounded from the roots up, not the top down.

    Advice to Management

    Communication is unclear and despite constant claims to be transparent, this organization is darkly tinted at best. Please stop driving out the competent, hard working employees while keeping incompetent ones. Common comment from individuals within the NWA mental health community- "Ozark Guidance. I worked there once. Got out as soon as I could." Then I find out that they have worked for current mental health provider for 10+ years- feeling stressed out because of the job, however rewarded by helping the patients, and the employer's appreciation shown (not by financial increase) by daily positive interaction.