P.C. Richard & Son Reviews | Glassdoor

P.C. Richard & Son Reviews

Updated September 19, 2017
120 reviews

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3.7
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Gary Richard
71 Ratings

120 Employee Reviews

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Pros
  • Great company to work for, very family orientated (in 7 reviews)

  • Richard & Son is a great family owned and operated company that invests back into the sales people and the community (in 6 reviews)

Cons
  • Commission only job and long hours (in 19 reviews)

  • No I repeat absolutely no work life balance (in 5 reviews)

More Pros and Cons

  1. "A Great place to work..Highly recommended"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Counselor in Elmont, NY
    Former Employee - Sales Counselor in Elmont, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at P.C. Richard & Son full-time (More than 10 years)

    Pros

    Here you can expect a Great experience. I have worked here over 15years and found managers, co workers, and district mangers all to be friendly and helpful. You feel as if you are working with family. Here customers are really treated as if they are family.From sales to management to district managers and above they give customers the personal touch. Great benefits, great pay and excellent training. This is simply a all around Great place to work. This is the place to be if you like sales.

    Cons

    It is retail so sometime hours can be long at holiday time, but that is the way it is in retail. This company does try to work with sales counselors during these times.

    Advice to Management

    Keep doing what you are doing. Keep helping the customers and sales force. Here management is the best and are hands on in ALL situations.


  2. "Sales Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Counselor in Bridgeport, CT
    Former Employee - Sales Counselor in Bridgeport, CT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at P.C. Richard & Son full-time

    Pros

    The many of the team members are willing to assist with difficult customer interactions.

    Cons

    Metrics/goals constantly change and at times it felt a shame if one was shoving a product down a customer's throat, so to speak. Also, there is no system for each sales rep taking a new customer. This can be chaotic and caused issues among the sales team.

    Advice to Management

    Hire more team members to help with day to day tasks. It feels as if some people think they are private contractors, and need to be reminded that PC Richard is a team environment.

  3. "Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at P.C. Richard & Son full-time

    Pros

    Great people to work with and decent pay

    Cons

    Commission only job and long hours


  4. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company core values

    Cons

    Work life balance can be off sometimes because this is commission based


  5. "Sales Pro"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great co-workers
    Down to earth management
    Privately owned
    Laid back atmosphere
    No pre employment discrimination
    Judge free workplace
    Some colleagues treat each other like family

    Cons

    Long hours
    No bonuses
    Corporate big wigs don't care about their workers
    Commission structure is outdated
    Unless you're selling high end appliances everything else is negotiable and it'll pay you like crap

    Advice to Management

    Upper management please show some love to the salesmen by fixing the commission structure


  6. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at P.C. Richard & Son full-time

    Pros

    Customer service, dealing with customers everyday

    Cons

    A lot of salespeople and price comparing

    Advice to Management

    Keep up the good work


  7. "Nice people to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at P.C. Richard & Son full-time

    Pros

    hours, people, pay, commission, relaxed

    Cons

    some management doesnt care what goes on in store.

  8. "Appliance tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at P.C. Richard & Son full-time (More than 5 years)

    Pros

    Pretty good benefits 401 k Empire bluecross blueshield Health Insurance 2 weeks paid vacation 1 week personal

    Cons

    You don't receive raises that often


  9. "work experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ACE in Carteret, NJ
    Former Employee - ACE in Carteret, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at P.C. Richard & Son part-time (Less than a year)

    Pros

    nice managers , paid good

    Cons

    one of my manager intimidated me


  10. "Apple Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Computer Repair Technician in Farmingdale, NY
    Current Employee - Computer Repair Technician in Farmingdale, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at P.C. Richard & Son full-time (More than 10 years)

    Pros

    Kind of Job security, They treat service center employees like step son.

    Cons

    Low Salary, do not review employees for years,

    Advice to Management

    Pay your employees


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