P.F. Chang's Reviews | Glassdoor

P.F. Chang's Reviews

Updated May 23, 2018
984 reviews

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3.5
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Michael Osanloo
160 Ratings

984 Employee Reviews

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Pros
  • Flexible Schedule, substantial part time income (in 51 reviews)

  • Can make pretty good money there as a server, overall didn't have many customer issues (in 49 reviews)

Cons
  • long hours, can be a drag at the beginning (in 59 reviews)

  • A lot of sidework, high turnover for FOH and BOH (in 20 reviews)

More Pros and Cons

  1. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Waitress in Salt Lake City, UT
    Former Employee - Server/Waitress in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at P.F. Chang's part-time (More than a year)

    Pros

    Great company to work for. Management is dedicated to making sure employees are content.

    Cons

    No benefeits
    No growth
    most employees are part time


  2. "great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at P.F. Chang's full-time

    Pros

    money is pretty good here

    Cons

    hours are not always the best

  3. "Decent company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at P.F. Chang's full-time

    Pros

    Great pay and fun work. Awesome coworkers. Benefits

    Cons

    Corporate breathes down your neck when they come around and they try to fix things that aren't broken.


  4. "Hospitality Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at P.F. Chang's full-time (More than 3 years)

    Pros

    Very fulfilling, great experience for future jobs, great co-workers

    Cons

    Long hours, High management turn over

    Advice to Management

    This job is a great opportunity for experience, and I loved working as a manager for PF Changs. I was able to explore my passion for customer service and creating a great overall guest experience. Becoming a manager is no joke, you need to be passionate about the restaurant and the guest experience and ready to work LONG hours....and by long hours I mean 12-15 hour days. It is hard to have a work life balance with this job, also because there is a high turnover within market management (both upper and lower).


  5. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Good hours and pay, upper management cared about their employees

    Cons

    having to work doubles was kind of bad but they got rid of that policy


  6. "Key Manager/Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at P.F. Chang's full-time

    Pros

    Great atmosphere and great team!

    Cons

    Great place to work, no complaints


  7. "Restaurant gives you everything you need to make as much money as you can."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Pleasanton, CA
    Former Employee - Server in Pleasanton, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at P.F. Chang's part-time (More than a year)

    Pros

    Surrounded by busy area, which leads to more customers and more money.

    Cons

    Need better teamwork to better overall quality of restaurant

  8. "Good job for busy schedule"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at P.F. Chang's full-time

    Pros

    Good money considering, restaurant consistanty busy

    Cons

    Company makes promises it doesn’t keep


  9. "Normal Corporate Restaurant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at P.F. Chang's full-time

    Pros

    Made decent money; decent management

    Cons

    Normal corporate restaurant issues; guests can be rude; sales gimmicks


  10. Helpful (2)

    "Respected Company but Incredibly Stressful Job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cook/Certified Trainer in Grand Rapids, MI
    Current Employee - Cook/Certified Trainer in Grand Rapids, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at P.F. Chang's full-time (More than 5 years)

    Pros

    You work at a well known and respected company.
    You get tons of hours.
    Free food if you work BOH.
    Flexible hours.
    Consistent and quality food.Almost everything is made fresh or from scratch.
    Decent pay and you can get overtime.

    Cons

    Was good and fun place to work at when I first started.Now its incredibly stressful and always understaffed.
    No clearly or consistent path to promotion.
    No teaching or learning or development past what you need to know.
    People get promoted within a few months of getting hired and others who have been there years do not.
    People quit ALL THE TIME and leave others to pick up the pieces.
    Managers can be mean and thankless sometimes but others have been very kind and appreciative.
    Its hard to stay motivated when so many people quit.
    Haven't had a raise in a few years.
    Company went private and the culture has suffered.

    Advice to Management

    Appreciate your staff so they dont quit all the time.Lean how to treat people like human beings not as robots.Give clear path to promotions and raises.


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