P.F. Chang's Reviews | Glassdoor

P.F. Chang's Reviews

Updated August 11, 2018
1,026 reviews

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3.5
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Michael Osanloo
181 Ratings

1,026 Employee Reviews

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Pros
  • "Flexible Schedule, substantial part time income" (in 53 reviews)

  • "Can make pretty good money there as a server, overall didn't have many customer issues" (in 49 reviews)

Cons
  • "Long hours and my feet would hurt" (in 61 reviews)

  • "A lot of sidework, high turnover for FOH and BOH" (in 20 reviews)

More Pros and Cons

  1. "Wok Cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at P.F. Chang's full-time

    Pros

    The pay here is okay

    Cons

    Wanted to be paid more because the work isn't easy


  2. "Great long-term job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at P.F. Chang's full-time (More than 3 years)

    Pros

    Family environment; fair treatment; good corporate policies. They protect their employees.

    Cons

    Typical service industry cons, none with restaurant itself that are worth listing!

  3. "A good restaurant all around."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Bartender
    Former Employee - Server/Bartender
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at P.F. Chang's full-time (More than 3 years)

    Pros

    Fun atmosphere
    Good team vibes
    Benefits offered

    Cons

    I have no cons to report


  4. "Great"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at P.F. Chang's part-time

    Pros

    Free food that was really good

    Cons

    Long hours and my feet would hurt


  5. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at P.F. Chang's part-time

    Pros

    Flexible Schedule
    Good Co-workers
    Good Opportunity
    Flexible Job Positions

    Cons

    Long Hours
    Unsteady Pay
    Demanding Work expectations


  6. "Server/ bartender"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at P.F. Chang's full-time

    Pros

    Flexible schedule. Amazing people to work with.

    Cons

    No breaks on doubles and no meals for employees


  7. "Server at P.F. Chang's Restaurant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at P.F. Chang's full-time

    Pros

    Easy job, not too many responsibilities. Nice clean environment.

    Cons

    Inappropriate managers, treated newbies like they weren't worth the time. Didn't ever care to help, just put you down for making mistakes.

    Advice to Management

    Don't run off new talent, not everyone will stay there forever.

  8. "opinion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Server in Charleston, SC
    Current Employee - Food Server in Charleston, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at P.F. Chang's part-time (Less than a year)

    Pros

    the pay is very decent

    Cons

    i work on days im not availible

    Advice to Management

    be prepared to work


  9. Helpful (1)

    "Restaurant Support Office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at P.F. Chang's full-time

    Pros

    Good benefits, fun company events, overall smart and friendly coworkers.

    Cons

    I was part of the marketing group and will only speak about this group in particular. Unfortunately, the company is using big words like "digital transformation", but is not actually investing in it. The marketing leadership does not understand digital, especially the latest trends. The company, like most casual dining groups, has been struggling over the past few years to engage and retain a younger audience, and digital will be vital in order to stay relevant. Restaurant groups are now playing in the same space as the Uber Eats and Grubhubs of the world, tech companies who have embraced digital and making the most of it. Since the company is up for sale as of June 2018, one can only hope the buyer will be fully onboard with digital strategy.

    Advice to Management

    You can't just talk the talk, you also need to "wok the wok"! Take a good look at your culture and values, and really think about how your senior leadership is living them.


  10. "Great place but overworked kitchen"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at P.F. Chang's part-time

    Pros

    People, busy, great food and money making place.

    Cons

    Overworked kitchen, management overworked, too many promotions.

    Advice to Management

    Help the servers when they are busy.


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