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    P.F. Chang's Reviews

    Updated May 23, 2018
    984 reviews

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    Full-timePart-time
    3.5
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
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    Michael Osanloo
    160 Ratings

    984 Employee Reviews

    Sort: PopularRatingDate
    Pros

    • Flexible Schedule, substantial part time income (in 51 reviews)

    • Can make pretty good money there as a server, overall didn't have many customer issues (in 49 reviews)

    Cons

    • long hours, can be a drag at the beginning (in 59 reviews)

    • A lot of sidework, high turnover for FOH and BOH (in 20 reviews)

    More Pros and Cons

    1. "Server"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Server/Waitress in Salt Lake City, UT
      Former Employee - Server/Waitress in Salt Lake City, UT
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at P.F. Chang's part-time (More than a year)

      Pros

      Great company to work for. Management is dedicated to making sure employees are content.

      Cons

      No benefeits
      No growth
      most employees are part time

    2. "great"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at P.F. Chang's full-time

      Pros

      money is pretty good here

      Cons

      hours are not always the best

      3. Join the P.F. Chang's team
      See Our Latest Jobs

    3. "Decent company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at P.F. Chang's full-time

      Pros

      Great pay and fun work. Awesome coworkers. Benefits

      Cons

      Corporate breathes down your neck when they come around and they try to fix things that aren't broken.

    4. "Hospitality Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in San Diego, CA
      Former Employee - Anonymous Employee in San Diego, CA
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at P.F. Chang's full-time (More than 3 years)

      Pros

      Very fulfilling, great experience for future jobs, great co-workers

      Cons

      Long hours, High management turn over

      Advice to Management

      This job is a great opportunity for experience, and I loved working as a manager for PF Changs. I was able to explore my passion for customer service and creating a great overall guest experience. Becoming a manager is no joke, you need to be passionate about the restaurant and the guest experience and ready to work LONG hours....and by long hours I mean 12-15 hour days. It is hard to have a work life balance with this job, also because there is a high turnover within market management (both upper and lower).

    5. "Good company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook

      Pros

      Good hours and pay, upper management cared about their employees

      Cons

      having to work doubles was kind of bad but they got rid of that policy

    6. "Key Manager/Server"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at P.F. Chang's full-time

      Pros

      Great atmosphere and great team!

      Cons

      Great place to work, no complaints

    7. "Restaurant gives you everything you need to make as much money as you can."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Server in Pleasanton, CA
      Former Employee - Server in Pleasanton, CA
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at P.F. Chang's part-time (More than a year)

      Pros

      Surrounded by busy area, which leads to more customers and more money.

      Cons

      Need better teamwork to better overall quality of restaurant

    8. "Good job for busy schedule"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at P.F. Chang's full-time

      Pros

      Good money considering, restaurant consistanty busy

      Cons

      Company makes promises it doesn’t keep

    9. "Normal Corporate Restaurant"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at P.F. Chang's full-time

      Pros

      Made decent money; decent management

      Cons

      Normal corporate restaurant issues; guests can be rude; sales gimmicks

    10. Helpful (2)

      "Respected Company but Incredibly Stressful Job."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Cook/Certified Trainer in Grand Rapids, MI
      Current Employee - Cook/Certified Trainer in Grand Rapids, MI
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at P.F. Chang's full-time (More than 5 years)

      Pros

      You work at a well known and respected company.
      You get tons of hours.
      Free food if you work BOH.
      Flexible hours.
      Consistent and quality food.Almost everything is made fresh or from scratch.
      Decent pay and you can get overtime.

      Cons

      Was good and fun place to work at when I first started.Now its incredibly stressful and always understaffed.
      No clearly or consistent path to promotion.
      No teaching or learning or development past what you need to know.
      People get promoted within a few months of getting hired and others who have been there years do not.
      People quit ALL THE TIME and leave others to pick up the pieces.
      Managers can be mean and thankless sometimes but others have been very kind and appreciative.
      Its hard to stay motivated when so many people quit.
      Haven't had a raise in a few years.
      Company went private and the culture has suffered.

      Advice to Management

      Appreciate your staff so they dont quit all the time.Lean how to treat people like human beings not as robots.Give clear path to promotions and raises.

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