P.F. Chang's Reviews | Glassdoor

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P.F. Chang's Reviews

Updated January 12, 2018
905 reviews

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3.5
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Michael Osanloo
138 Ratings

905 Employee Reviews

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Pros
Cons
  • Sometimes long hours as with most serving jobs (in 53 reviews)

  • Typical restaurant: long hours, often difficult to establish work/life balance (in 17 reviews)

More Pros and Cons

  1. "Love Chang's"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess in Princeton, NJ
    Current Employee - Hostess in Princeton, NJ
    Recommends
    No opinion of CEO

    Pros

    Excellent working environment. Management is very supportive, competent, friendly, and understanding. Co-workers make the job fun. They work with your schedule, and allow you to trade/pick up shifts as needed.Great relationship between the hosts and the servers. Although there are strict guidelines that must be followed, this job really allows you to express your personality. Overall great place to work.

    Cons

    The customers can be a little overwhelming at times.

    Advice to Management

    Keep up the good work!


  2. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cincinnati, OH
    Current Employee - Anonymous Employee in Cincinnati, OH
    Recommends
    No opinion of CEO

    Pros

    Flexible schedule and good money.

    Cons

    You have to work weekends to make your money.

    Advice to Management

    Paid Vacation!

  3. "P.F Changs is awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BackWaiter in Glen Mills, PA
    Current Employee - BackWaiter in Glen Mills, PA
    Recommends
    No opinion of CEO

    Pros

    P.F Changs is an a amazing place to work. Its is excellent for a person who wants to develop and make very good money. As a back waiter i make a good hourly pay and make very good tips for the amount of hours i am there. No one is promoted here without working for it, management helps the people that help p.f changs customers and their image. As a backwaiter it is your job to run food in a fast pace and leave the guest with their food. While dropping off the food you must be pleasant and know the names of the dishes; Then rush back to get more food. The thing about our kitchen is there is two sides and one side has heavy trays (entree) and the other side (pantry) has smaller/lighter trays. So both males and females whether weak or strong can do this job. Basically if you do your job and do it well you can make good money and have the oppurtunity to progress inside P.F Changs. I have been with the company for two months and I am already trained in Take-out and am in the process of becoming a certified trainer for new backtrainers. So P.F Changs is an awesome place to work.

    Cons

    If you are not a good harworking person you will not succeed at p.f changs. It is not possible for you to be promoted from a backwaiter to a server if you suck at backwaiting.

    Advice to Management

    Nothing


  4. "It was a great place to manage"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in The Woodlands, TX
    Former Employee - Manager in The Woodlands, TX
    Recommends
    Approves of CEO

    Pros

    Management allows you to build great guest rapport with the ways comps are allowed to be used

    Cons

    It became to much about the bottom line. Numbers are good but keep your eye on the ball

    Advice to Management

    It's become very corporate so just cross your t's and dot your i's


  5. "Is a great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chef in Denver, CO
    Former Employee - Chef in Denver, CO
    Recommends
    Approves of CEO

    Pros

    The people are great and everything is in writing.

    Cons

    The work load can build up if you dont manage it.

    Advice to Management

    Great place to grow.


  6. "Rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Recommends
    No opinion of CEO

    Pros

    They ave raises, I had caring general manager, friendly work environment, flexible schedules, half off food, management was fairly leaniant,

    Cons

    Unfortunately most of the servers I worked with were low lifes, always forced to work on holidays even when someone was willing to cover

    Advice to Management

    I do not have any advice the the management, they maintained a fair and enjoyable workplace. They recognized good performance which is great.


  7. "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess in Lynnwood, WA
    Current Employee - Hostess in Lynnwood, WA
    Recommends
    Approves of CEO

    Pros

    Fun people good environment great management good team
    Work great flow and training easy to transfer

    Cons

    None maybe for
    Servers the fact that they get sent home randomly if it's slow

    Advice to Management

    None great management

  8. "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BackWaiter in Carlsbad, CA
    Current Employee - BackWaiter in Carlsbad, CA
    Recommends
    No opinion of CEO

    Pros

    Management is among the fairest and honest I have ever worked with in the restaurant industry. They'll listen and I always get a straight answer when I have a question or conern

    Cons

    wearing white shirts. lunch bowls cut in on the overall sales and tip out. if a customer complains it'll get comp'd 95% of the time


  9. "Back Waiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BackWaiter in Miami, FL
    Current Employee - BackWaiter in Miami, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at P.F. Chang's full-time (Less than a year)

    Pros

    Very good with scheduling. Great money while in school.

    Cons

    Too many corporate changes, needs to be more consistent.


  10. "You'll get out of this job what you put into it. It's not easy, but it's getting better."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - National Certified Trainer in Colorado Springs, CO
    Current Employee - National Certified Trainer in Colorado Springs, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at P.F. Chang's full-time (More than a year)

    Pros

    - Great coworkers
    - Ability to solve problems on your own
    - Consistently busy during the holiday months
    - If you work hard, you are rewarded with good shifts
    - The money you make is a direct result of what you put into it
    - Managers have been doing the best they can with the staff they have

    Cons

    - Unreliable clientele
    - Never enough clean dishes to do your job
    - New corporate changes angering everyone
    - High turn over rate
    - Benefits, or lack thereof

    Advice to Management

    - Be more approachable to employees when they have issues


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