P.F. Chang's Reviews | Glassdoor

P.F. Chang's Reviews

Updated June 23, 2017
789 reviews

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789 Employee Reviews

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Pros
Cons
  • No free weekends and long hours (in 48 reviews)

  • Typical restaurant: long hours, often difficult to establish work/life balance (in 17 reviews)

More Pros and Cons

  1. "Pf Changs discriminate Asian people."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prep/Line Cook in Dayton, OH
    Current Employee - Prep/Line Cook in Dayton, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at P.F. Chang's full-time (More than a year)

    Pros

    Fun and exciting place to work. Good employees to work with.

    Cons

    Bad management. No incentives for working hard.

    Advice to Management

    Get your stuff together. Bad management. Does not help employees in need.


  2. "From the best to the worst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Trainer in Dedham, MA
    Former Employee - Trainer in Dedham, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at P.F. Chang's full-time (More than 3 years)

    Pros

    I worked here for over 3 years and worked with the best staff ever, until the worst management took over

    Cons

    New Management drove away all quality staff and turned it into a dump

    Advice to Management

    quit

  3. Helpful (1)

    "Do not work for this company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Birmingham, AL
    Former Employee - Server in Birmingham, AL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at P.F. Chang's full-time (More than 3 years)

    Pros

    Money was okay, sometimes. Not always.

    Cons

    The company cares more about their labor cost then their employee satisfaction or their customers happiness.

    Management was constantly sleeping around with the staff, coming into work intoxicated, and getting in fights with the customers.

     Employees would not be hired if they were surrending college, and were actively encouraged to drop out so they could work at PF Changs. One of the managers was a 21 year old girl who had been encouraged to drop out of college to be a manager for PF Changs. Sadly she did not know that she was going to be working 85 hours a week. She quit after 3 months.

    I have never heard more about labor costs then at this location .Please keep in mind at servers are paid $2.13 per hour and somehow the company thought that this was too much. Overtime was strictly forbidden, even though this location generated $11 million/year.

    The dishwasher was installed in 1984 and the company refused to spend the money to upgrade. We routinely had customers get up and walk out because their plates and glasses were filthy.

     For whatever reason the company seems to think it is a good idea to hire people with no restaurant experience whatsoever. I have no idea what they were thinking.

    Advice to Management

    Go back to school and get a real job. You're working 70 hours a week for $35,000/year.


  4. "So far so good I love P.F. Chang's and their staff."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess in Indianapolis, IN
    Current Employee - Hostess in Indianapolis, IN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at P.F. Chang's part-time (Less than a year)

    Pros

    Get to interact with new people able to learn and taste different kinds of food that sounds good. Gaining new skills

    Cons

    Knowing that you can get cut early which looses money for you because your not working enough hours. Having to deal with a lot of weird or rude guests

    Advice to Management

    N/a


  5. "Unexpectedly great job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Madison, WI
    Current Employee - Server in Madison, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at P.F. Chang's full-time (Less than a year)

    Pros

    Flexible scheduling, good tips, nice coworkers and good management

    Cons

    Late hours, occasionally slow days


  6. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server Waiter in Glen Mills, PA
    Current Employee - Server Waiter in Glen Mills, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at P.F. Chang's full-time (Less than a year)

    Pros

    - Time flys working the tables
    - Money from tips is greag
    - high speed environment
    - lots of teamwork

    Cons

    - stress
    - requires strong short term memory
    - people complain all the time, have to learn to overcome small annoyance


  7. "Treated me well as an hourly."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Sacramento, CA
    Current Employee - Senior Manager in Sacramento, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    It is a great family environment, I've had a lot of opportunity to move up as well. They work well with transferring to other regions within the company.

    Cons

    The hours are brutal for the pay, I make a decent salary by for what is declared in my contract I work an average of 10-15 hours extra a week due to the demand of business.

  8. Helpful (1)

    "A lot more cons than pros"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operating Partner in Buffalo, NY
    Former Employee - Operating Partner in Buffalo, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at P.F. Chang's full-time (More than 5 years)

    Pros

    The ability to take control and lead and inspire your own team. Ability to build a great atmosphere within your own 4 walls.

    Cons

    Horrendous upper management. Very disconnected. Regional Managers and Vice Presidents provide little support or help.

    Advice to Management

    Listen to your employees.


  9. "Not recommended for job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cincinnati, Greene, IN
    Former Employee - Anonymous Employee in Cincinnati, Greene, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at P.F. Chang's full-time (More than 8 years)

    Pros

    During work days free food and drinks.

    Cons

    very stressful work environment, no time for breaks if you do you will not be able to finish the work you have to do. they ask you do a lot of work but don't want to pay you the time you need to complete the job.

    Advice to Management

    Find the real reason why the labor turns is so high.


  10. "Server life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Anaheim, CA
    Current Employee - Server in Anaheim, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at P.F. Chang's (More than a year)

    Pros

    Good Steady work, lots of opportunity to make money. Consistent scheduling

    Cons

    The managers clearly have favorites which can affect some people negatively depending on their personal relationships .


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