P.F. Chang's Reviews | Glassdoor

P.F. Chang's Reviews

Updated July 16, 2017
798 reviews

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798 Employee Reviews

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Pros
Cons
  • No free weekends and long hours (in 50 reviews)

  • Typical restaurant: long hours, often difficult to establish work/life balance (in 17 reviews)

More Pros and Cons

  1. Helpful (1)

    "host key"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Host in Pittsburgh, PA
    Current Employee - Host in Pittsburgh, PA
    Recommends
    Positive Outlook

    I have been working at P.F. Chang's part-time (More than a year)

    Pros

    flexible schedule management cares fair pay

    Cons

    not always consistent with rules


  2. "I Was A Host"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Dunwoody, GA
    Former Employee - Hostess in Dunwoody, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at P.F. Chang's part-time (Less than a year)

    Pros

    Discounted Chinese food
    As a host, the starting is around $9
    Opportunities to move up in other parts of the restaurant

    Cons

    Not all the food is discounted
    We got a lot of snobby folks, and yes you have to smile through it
    If you don't go three extra miles, you might not get noticed for your work

    Advice to Management

    Personally, at the location I was at, I'd have to say is give the high school kids you hire a break. They may listen well because they've never had a job, but they still need school. One of my managers constantly told the hosts to follow rotation no matter what (mainly from whiny servers), which was easy with a slow day/night. Although, when we'd go on a wait or people would ask for a server and we'd have to skip someone, he'd jump down our throats. My advice to everyone would be to understand each and everyone else's jobs and try not to be to hard.

  3. Helpful (1)

    "Hostess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Fort Worth, TX
    Former Employee - Hostess in Fort Worth, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at P.F. Chang's part-time (Less than a year)

    Pros

    Great coworkers
    Easy job
    Got paid to stand around
    Everyone was very friendly
    Downtown
    Started off with 9.50$ per hour not bad

    Cons

    Bad management
    Stupid schedules
    Had to clean bathrooms
    Some weird older men work here made me a little uncomfortable
    Wasn't very organized

    Advice to Management

    Treat your workers better


  4. Helpful (1)

    "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Lynnwood, WA
    Current Employee - Server in Lynnwood, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at P.F. Chang's full-time

    Pros

    Good management, flexible schedule, good tip money

    Cons

    Favoritism, lazy co-workers, rules don't apply to everyone, forced to sell loyalty program and drinks or lose shifts

    Advice to Management

    Take care of your long term employees, loyalty program and drinks are not everything


  5. Helpful (1)

    "Good company, consistent business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Broomfield, CO
    Former Employee - Server in Broomfield, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at P.F. Chang's full-time (More than 5 years)

    Pros

    Consistently busy stores made for reliable income for a server. They also offered very decent health benefits for full-time employees - not something you see every day for tipped employees.

    Cons

    Very corporate atmosphere that is common in large chain restaurants.

    Advice to Management

    Allow FOH employees to exhibit their personalities more.


  6. Helpful (2)

    "Hostess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Host/Hostess in San Jose, CA
    Former Employee - Host/Hostess in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at P.F. Chang's part-time (Less than a year)

    Pros

    -food discount
    -online schedule application
    -some coworkers are okay

    Cons

    -some snappy coworkers
    -drama
    -management is nice until you need a day off
    -management is not understanding
    -they only care about your shift
    -don't compensate for overworking you
    -wouldn't let me take a break after 6 hours, let me take one at almost 8

    Advice to Management

    Why become a manager if you're going to be rude to customers and employees, and not show any care. Don't make it obvious you have favorites. Be more understanding of your highschool students you hire, because work is not first priority to school.


  7. Helpful (1)

    "server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at P.F. Chang's full-time (More than 5 years)

    Pros

    good money, busy, clean restaurant.

    Cons

    poor management, long hours, low pay

    Advice to Management

    take better care of your employees

  8. Helpful (3)

    "It is a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dishwasher in Raleigh, NC
    Former Employee - Dishwasher in Raleigh, NC
    Negative Outlook
    No opinion of CEO

    I worked at P.F. Chang's full-time (Less than a year)

    Pros

    You have a job that pays your bills. Sometimes the company will provide free food which will make u not as hungry during your non existent breaks.

    Cons

    They break the law with over time and fight with you to provide any sort of a break. Always fighting


  9. Helpful (1)

    "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Pasadena, CA
    Current Employee - Server in Pasadena, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at P.F. Chang's part-time (More than a year)

    Pros

    Flexible hours, nice people, good work environment, opportunity to advance within the Company

    Cons

    High stress, if you are not a people person you will not like this job.

    Advice to Management

    Be kind to your servers they are the face of your Company


  10. Helpful (1)

    "Kitchen supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Supervisor in Grand Rapids, MI
    Current Employee - Kitchen Supervisor in Grand Rapids, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at P.F. Chang's full-time

    Pros

    Great pay for thoes willing to work hard and a very educational environment

    Cons

    The only cons are the same cons any resturant may have

    Advice to Management

    Employee count should be increased durring high volume times durring the year


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