PA Consulting Group Reviews | Glassdoor

PA Consulting Group Reviews

Updated December 10, 2017
353 reviews

Filter

Filter

Full-timePart-time

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
PA Consulting Group CEO and Director Alan Middleton
Alan Middleton
155 Ratings

353 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
More Pros and Cons

  1. "Great Company, has management challanges"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Healthcare Consultant in New York, NY
    Current Employee - Healthcare Consultant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PA Consulting Group full-time (More than 3 years)

    Pros

    Great people, strong opportunities and ability to grow

    Cons

    Poor senior management in some areas of the business is limiting growth


  2. "Disorganized management, smart consultants, disconnected from the brand"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at PA Consulting Group full-time (More than 3 years)

    Pros

    Great smart people, motivated consultants. Unfortunately smart partners that they bring in, end up failing or leaving because the antiquated culture allows for complacency

    Cons

    Smart people are frustrated with the paternalistic and out date view the UK has about consulting in the US

    Advice to Management

    Pay attention to what your competitors do, if you could simply operate that way, you'd have a better business

  3. Helpful (1)

    "Completely unprofessional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at PA Consulting Group full-time (More than 5 years)

    Pros

    Some of the people are great, intelligent. There is flexibility with work schedule which is a plus. Vacation plan is fair

    Cons

    Offices are unprofessional. There are no receptionists, very little office management. They got rid of most of IT so good luck getting help if you need technical assistance. Corporate is completely unresponsive. It took weeks to get a payroll issue sorted. Because, oh yeah, they got rid of local payroll too. Comes across like they are getting ready to sell. Frustrating environment


  4. Helpful (2)

    "poor communication"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant
    Former Employee - Consultant
    Doesn't Recommend
    No opinion of CEO

    I worked at PA Consulting Group full-time (More than 3 years)

    Pros

    working with terrific clients, great colleagues. nice office locations.

    Cons

    the biggest issue i had working at PA was the poor communication between teams - and country managements. this led to may misunderstandings that were completely unnecessary. Working with the clients was great but the internal politics was a mess.


  5. "good company to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at PA Consulting Group part-time

    Pros

    good work life balance

    Cons

    limited growth opportunities for work


  6. Helpful (5)

    "PA "Strategy""

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Employees are given a great deal of flexibility and autonomy. I need to add another sentence in order to reach the twenty word minimum.

    Cons

    The company's "strategy" is to constantly change their strategy. There is always lip service being given to some issue or another, but nothing ever changes except for the fact that management makes unilateral decisions that affect everyone and benefit only them. They are constantly rearranging the company, creating new departments and laying people off. Nothing ever gets better , because the core problems of a lack of respect for and lack of communication with their employees are always there. Management never takes and responsibility for the messes they create, in part because they aren't paying enough attention to even know they have created messes.
    A great example of this was their decision to lay off 20% of their admin staff recently. The unsurprising effect of this has been long delays in reimbursing expenses, and a general lack of admin support. They chose to lay off many admin people who had been there for 20 years or longer, risking an age discrimination lawsuit. This is how they show gratitude for years of underpaid, overworked service.
    They have an impressive website, nice wardrobes, and a polished manner, but the truth is that the company is a mess because they just plain do not care.
    If you are a highly educated, white, attractive, slim non-American male, you may do well here.

    Advice to Management

    Resign and let people who have ethics run the business.


  7. Helpful (5)

    "Serious flaws with no improvement in sight"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at PA Consulting Group full-time

    Pros

    A degree of independence in the work.
    The chance to work with some very bright and experienced people, if you can find them.
    Impressive client list.

    Cons

    Too much spin. Virtually everything claimed by Management is the opposite.
    Despite claims to the contrary:
    - It is not a transparent organization.
    - It is not a meritocracy, especially for the higher ranks.
    - It isn't innovative, entrepreneurial, nimble or progressive. In fact, it is very much stuck in the 20th century and persists in operating like an Old World Gentlemen's Club.
    - It is not global or even international but parochial, demonstrating real inability to achieve growth in major international markets, like the US.

    Instead of leadership (or even some degree of people management), the company is left to run on a complex network of archaic systems. A process or system is in place to "solve" everything, replacing the need for real decision-making or leadership. A recent poorly thought through organizational change is considered to be a "growth strategy." In fact, the only visible strategy is actually a tactic, and that is for everyone to sell more. Despite all of the evidence that external partner hires generally fail, they persist in hiring senior consultants and partners from outside, many of whom have little to no consulting experience. The outcome of this flawed policy is that inexperienced partners create an increasingly corporate environment because it's the only thing they know. In the end, PA has become a loose collection of business strays trying to be consultants within an overly bureaucratic organization.

    Carlyle bought in over a year ago and brought no improvements. This is a huge source of disappointment for many, since employees now have a stake in this ownership structure, which may or may not pay off at some uncertain time in the future (possibly after many employees are no longer with the company).

    There are also all of the minor details, which are disappointing: remuneration is low by industry standards; the bonus scheme is completely mismanaged, demonstrating a fundamental misunderstanding in how to incentivize employees; the travel policy is outrageously tight-fisted; and the entire evaluation system that determines pay rises and bonuses is laughable. To name a few.

    Advice to Management

    Define a vision - what will PA look like in 5 years?
    Create a proper growth strategy to achieve the vision.
    Deconstruct the systems and processes and replace with trust in your colleagues to make the right decisions and get the job done.
    Find the courage to change the many things that simply don't work anymore (if they ever did). There is literally nothing right or good about how promotion decisions are made for more senior consultants -- Fix this. Hint: When it is so complex that no one can understand it, change it.
    Demonstrate integrity. The bad behaviours displayed by Partners indicates a lack of character and does not go unnoticed by clients, the media, and others.

  8. Helpful (3)

    "Aggressive and lost its way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at PA Consulting Group full-time (More than 5 years)

    Pros

    Interesting to work with a company that is clearly operational focused rather than strategy focused. Some great technical expertise in Cambridge

    Good consultancy for local and central govt.

    Cons

    Aggressive culture driven by partner and senior staff reward model which is flawed after 25 years in use to is time for a refresh. Dreadful management culture with really bad senior leadership in the UK.

    No real concept of global business, the US business has shrunk from thousands to maybe a hundred as the UK has asset stripped and not understood the market (the CEO is a govt consultant who I doubt has ever had to travel more than a few miles from their office to reach a client and clearly does not understand global commercial industry

    Recent Audit office findings demonstrate lack of professionalism at multiple levels

    Currently owned by Carlyle - so I guess at some point will be split up and sold.

    Advice to Management

    Get a grip, get rid of the CEO who is a joke


  9. Helpful (5)

    "Sinking Ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at PA Consulting Group full-time

    Pros

    - You form great friendships here.
    - If you are looking to switch into the field and come back to PA, they are almost always open to taking you back as a consultant. This happens quite often.
    - When the company has a good year, you get a solid bonus.
    - Project work and clients can be fun and interesting.
    - If you do not like wearing jeans to work, this place is perfect for you.

    Cons

    - With the company getting acquired by a PE firm, many changes have occurred. The company let go what was deemed "non-essential" staff including those on sick leave battling illnesses and those with 15 - 30 years at the firm.
    - Healthcare benefits worsened drastically. It is far more expensive now (more out of pocket) especially if you have dependents.
    - They do not pay market rate and although some years you get a decent bonus, many you do not.
    - There is generally retaliation from the leadership team if you decline a role even if it is for a good reason (e.g. hard to travel for personal reasons, your level is beyond or does not match project work, etc.).
    - When you are going up for a promotion, the carrot stays the same size but the stick gets longer and longer. Bogus reasons can be given for not getting a promotion and you are asked to do extra work, like write articles or work on assignments you did not want to in order to attain the carrot and appease the leadership team.
    - Very top heavy model at the moment.

    Advice to Management

    - Be more considerate to those who do not have a say in selling work. If it were not for the folks who are working hard on the assignments, there would be no money at all to go around.
    - Let go of the employees who are not actually doing their job, like the senior consultants unable to sell work.
    - Change the business model as it is not working. Focusing on utilization does not work during a bad year - everyone fails. Allow senior consultants to sell beyond just the limited industries.
    - Asking everyone to sell does not help. Add an incentive such that all levels feel like they will be rewarded for selling work, not just the senior consultants who would get the credit.


  10. "Entry-level perspective"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Denver, CO
    Current Employee - Analyst in Denver, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at PA Consulting Group full-time (Less than a year)

    Pros

    Interesting and varied range of projects. The staff are personable and extremely competent. The workplace is young and there is a good camaraderie between employees. Strong focus on personal/career development. Lots of flexibility to choose your areas of focus/interest.

    Cons

    Compensation is somewhat low relative to the high workload.
    Leadership often shows a limited sensitivity to work-life balance in terms of workflow management.


Showing 353 of 363 reviews
Reset Filters