PAETEC Reviews | Glassdoor

PAETEC Reviews

Updated March 28, 2017
92 reviews

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Full-time Part-time

3.0
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PAETEC President and CEO Tony Thomas
Tony Thomas
1 Rating

92 Employee Reviews

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Pros
  • Good people but never felt like objectives were clearly spelled out (in 4 reviews)

  • I have never felt like I could not balance life/work because of management style or company policies (in 3 reviews)

Cons
  • no 401 match your killing yor employees comp plan reductions again lack of stock options grants management takes it for themselves (in 4 reviews)

  • Employees are expected to maintain multiple job roles without the true support of upper management (in 3 reviews)

More Pros and Cons

  1. "Great product"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Major Account Executive in Salt Lake City, UT
    Former Employee - Major Account Executive in Salt Lake City, UT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at PAETEC full-time (More than 3 years)

    Pros

    PAETEC was a great company. The CEO was a fantastic leader and drove respect and hard work from its employees.

    Cons

    The base salary was lower than it should be and while commissions were paid accurately their compensation plan was lacking.

    Advice to Management

    Look at your top reps and make sure they are compensated fairly.


  2. "just ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Southfield, MI
    Former Employee - Sales Representative in Southfield, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good people but never felt like objectives were clearly spelled out. Office tried to build team support. Nice office atmosphere

    Cons

    Company would do anything they could to change the comp plan to prevent earning commissions. Reporting got in the way of productivity.

    Advice to Management

    Management should not mess with people's money. It kills the will to put in extra effort . Communication needs to improve. Compensation plan needs to improve.


  3. "Sales Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Benefits are good and work hours.

    Cons

    No room for advancement. Old school mentality. No creative outlets. Constant reduction in workforce.


  4. "Tough Job and Worth It"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager
    Former Employee - Senior Manager
    Doesn't Recommend
    Negative Outlook

    I worked at PAETEC full-time (More than 10 years)

    Pros

    There were a lot of demands - some last minute and out of left field. If you are a person with a strong work ethic and like a challenge, this was a great place to work.

    Cons

    Upper management talked about bottom up priorities, but when it came to delivering on that philosophy, it was quickly forgotten. Upper management was intimidated by the top and they in turn intimidated down the line. Toxic.

    Advice to Management

    Embrace a culture of continuing education, review your reports more frequently than once a year and then actually coach them.


  5. "sales executive"

    Star Star Star Star Star
    Former Employee - Senior Account Executive in Portland, OR
    Former Employee - Senior Account Executive in Portland, OR

    I worked at PAETEC (More than a year)

    Pros

    company was good and support was helpful

    Cons

    acquired by company with different services; local management was unprofessional


  6. "Sales at PaeTec (now Windstream)"

    Star Star Star Star Star
    Former Employee - Sales in Charlotte, NC
    Former Employee - Sales in Charlotte, NC

    I worked at PAETEC full-time (More than 8 years)

    Pros

    Local and fast growing company.

    Cons

    Publicly held and made abrupt and poor business decisions to meet financial earnings calls.


  7. "Operates like ATT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fort Worth, TX
    Former Employee - Anonymous Employee in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook

    I worked at PAETEC full-time (More than a year)

    Pros

    great channel development under PAETEC

    Cons

    Windstream has not recognized the value of the Channel

    Advice to Management

    Take care of the good people & your channel partners


  8. "Interesting review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Rochester, NY
    Former Employee - Anonymous Employee in Rochester, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at PAETEC full-time (Less than a year)

    Pros

    The salary was great. The travel was cool. The customer base was awesome.

    Cons

    Good company to work for "prior" to going public.

    Advice to Management

    Listen to your employees


  9. "Paetec Culture and CEO"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at PAETEC full-time

    Pros

    My previous company was taken over by Paetec. At first we were all worried about pending layoffs, etc. My department wasn't hit by any layoffs and CEO Arunas came to our center and was very casual, playing around with employees (including throwing a frisbee around the center). Felt like part of the new company as we were invited to their annual Christmas party during the transition period and enjoyed the Friday calls that the CEO had with the entire organization. Was not the typical CEO in a large corp that has nothing to do with anyone but himself/herself and their closest, but instead was easily approachable and enjoyed working for Paetec.

    Cons

    Not much to say, overall was a great company during short period to work for. Some micro managing took place which made job annoying at times, but that is expected in most large companies.

    Advice to Management

    Allow people to show their strengths and talents, never hold people back


  10. "Great company and leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PAETEC (More than a year)

    Pros

    Good culture and benefits. They suck less than competitors in the space

    Cons

    Telecom can be a grind so be sure this is the industry you want to be in


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