PAETEC Reviews | Glassdoor

PAETEC Reviews

Updated September 30, 2016
91 reviews

Filter

Filter

Full-time Part-time

91 Employee Reviews

Sort: Popular Rating Date

Pros
  • Good people but never felt like objectives were clearly spelled out (in 4 reviews)

  • Its a growing company with a small company feel and you feel like you can make a difference (in 3 reviews)

Cons
  • no 401 match your killing yor employees comp plan reductions again lack of stock options grants management takes it for themselves (in 4 reviews)

  • Employees are expected to maintain multiple job roles without the true support of upper management (in 3 reviews)

More Pros and Cons

  1. "Unstable enviornment"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Smart co-workers. Fast paced, and ever changing.

    Cons

    Management not on same page. Inefficient and unstable.

    Advice to Management

    Company is gone, so no advice to management.


  2. "This is a company that cared for its employees and actively participated in their advancement."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at PAETEC full-time (More than 3 years)

    Pros

    PAETEC advocated employee advancement and assisted in encouraging a team atmosphere. I felt valued as an employee and enjoyed working for such a company.

    Cons

    Integrations were slow to happen and legacy factions were allowed to continue rather than fully integrate. Annual layoffs were disruptive and disconcerting.

    Advice to Management

    Integrations needed to be complete and not allow legacy groups to continue on their own instead of as part of the new company. Also, annual layoffs eliminated valuable resources within the company.


  3. "I really grew my knowledge and skillset at this company and enjoyed the close knit work enviroment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Personal Growth, Dynamic enviroment. Close knit teams

    Cons

    Limited advancement opportunities. No clear career path

    Advice to Management

    create clear career Paths that empower emplyees to achieve thier goals


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "it was one of the most unorganized companies to ever work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Chicago, IL
    Former Employee - Sales Representative in Chicago, IL
    Doesn't Recommend
    Negative Outlook

    I worked at PAETEC full-time (More than a year)

    Pros

    The leads were good and the people that work in the same job that i did were very helpful and friendly and the compensation was great on commission

    Cons

    You could never get your commission paid on time nor could you ever get the network installed on time for customers that purchased the equipment that you were selling

    Advice to Management

    Get your sales teams better managers and more products to sale


  6. "Paetec, now Windstream was always on the cutting edge of technology services."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PAETEC full-time (More than 8 years)

    Pros

    Working at Paetec always brought out the best in you, because you had the chance to work along side good people with bright minds, who were were willing to mentor and collaborate.

    Cons

    Office politics sometimes got in the way of being able to grow and move up within the organization.

    Advice to Management

    Listen to the people with boots on the ground. They are an integral cog in your business.


  7. "Great company culture initially then went south"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at PAETEC full-time (More than a year)

    Pros

    You have knowledgeable resources like network support staff, nds/se, and product managers. The sales teams are friendly and willing to help.

    Cons

    Company culture took a downward turn and the "pillars" that held together before started crumbling, specifically, employee opinions and feedback.

    Advice to Management

    Needs to take a look at impacts to the entire org, region, etc in the long run before making any decisions for "attractive" short term metrics.


  8. "Compensated fairly, good management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Fairport, NY
    Former Employee - Sales Representative in Fairport, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at PAETEC full-time (More than 3 years)

    Pros

    Good pay, great product portfolio to sell

    Cons

    Difficult to advance, difficult to sell against larger competitors.

    Advice to Management

    Make more paths available for career advancement


  9. "A good company that just needs better business process automation."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive in Framingham, MA
    Former Employee - Senior Account Executive in Framingham, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at PAETEC full-time (More than a year)

    Pros

    The on-boarding was a good experience. Management was helpful at times. They have a pretty good reputation in the industry.

    Cons

    If you are an SAE or an AE, you are on your own when it comes to list management and development. There is absolutely zero visibility into existing customers, so there is a lot of unnecessary prospecting into untouchable existing customers. Commission structure is antiquated at best.

    Advice to Management

    Be forward thinkers and stop trying to emulate the incumbents.


  10. "WINDSTREAM is an unfair employer. Sometimes they care about brown nosing more than results"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive in Denver, CO
    Former Employee - Senior Account Executive in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at PAETEC full-time (More than a year)

    Pros

    training, products, network, salary and benefits

    Cons

    Management is not well prepared. They will fire you if you dont kiss ass regardless of results. They will keep you if you kiss ass regardless of bad results

    Advice to Management

    CO needs new leadership


  11. "Constant micro management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Technician in Hiawatha, IA
    Former Employee - Customer Service Technician in Hiawatha, IA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at PAETEC full-time (More than 5 years)

    Pros

    Benefits, lots of overtime if you want it.

    Cons

    Once we went from McLeod to Paetec we did not receive any raises, and the bonuses that were promised never materialized.

    Advice to Management

    Give the employees a decent paycheck!



Showing 91 of 91 reviews
Reset Filters