PAREXEL Reviews in Billerica, MA | Glassdoor

PAREXEL Billerica Reviews

Updated September 20, 2017
89 reviews

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Billerica, MA

3.1
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PAREXEL Chairman and CEO Josef H. von Rickenbach
Josef H. von Rickenbach
31 Ratings

89 Employee Reviews

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Pros
Cons
  • As a decentralized employee, work / life balance is sometimes a challenge (in 62 reviews)

  • Upper management needs to get it together or they will lose the people that actually keep the clients satisfied (in 31 reviews)

More Pros and Cons

  1. "Willing to promote from within"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Quality Specialist in Billerica, MA
    Former Employee - Senior Quality Specialist in Billerica, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at PAREXEL full-time (More than 10 years)

    Pros

    Many managers are open to telecommuting
    Supportive managers who are interested in helping you further your career
    A good place to learn about the pharmaceutical industry

    Cons

    The better you do your job, the more work they give you. High potential for burnout
    Not great at providing training in real time. A lot of training upfront for work you will not do for months or longer
    Not great at implementing change. Do not utilize 'change agents' to help support new roll-outs

    Advice to Management

    Stop overloading the Clinical and Data Management leads. Implement a true mentoring program. Improve ability of Leads to get refresher training for tasks as they approach (such as an interim deliverable or a study lock)


  2. Helpful (5)

    "Not best for IT professionals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Billerica, MA
    Current Employee - Anonymous Employee in Billerica, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at PAREXEL full-time (More than 3 years)

    Pros

    - Good and smart people working in the company. Mostly a pleasure to deal with if they are not in management roles.
    - Flexible work hours and opportunity to work from home
    - Invest into training if you will ask for that at the right time

    Cons

    - Company doesn't let go of old processes and doesn't want to change them for better. Only separate departments can adapt, but then blocked by other departments that are not touched by the change.
    - No buy in from management for anything new, when things starting to down the hill everyone revert to old ways and don't finish change transition.
    - Do not invest into technology or innovation
    - Leadership doesn't provide proper support to personnel, just pressure people into working overtime to get things done faster.
    - They are not Agile even through they formally has adapted Agile and SAFe.
    - Mindset shift is impossible, every "new" process results in being even worse and less efficient.
    - Do not care about their people (vacation can be denied to deliver release, ppl expected to always work overtime, burn people out, play on a fact that some people can't leave because on visa)
    - Bios to hiring certain nationalities.
    - Always conflicting priorities and no clear vision for the future.
    - Terrible corporate culture.

    Advice to Management

    Please, shift your leadership towards being servant leaders who can help and not just do orders. Please, be more accessible to people, and break terrible corporate culture.

  3. Helpful (1)

    "Mixed Bag"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Billerica, MA
    Current Employee - Project Manager in Billerica, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at PAREXEL full-time (More than a year)

    Pros

    Remote work is great perk, saving commute time and freeing up hours during the day. Collaborative work environment, good people. One stop shop since the company is a CRO.

    Cons

    Company too big to succeed in every area. Management out of touch with systemic issues. The wheels grind slow in terms of initiating positive change. Lack of accountability when implementing IxRS systems.

    Advice to Management

    Offload underperforming divisions, return to what the company is good at. Bigger does not mean better it means bloated. Focus on the core mission, get your hands dirty and know the systems and people not just the metrics.


  4. "Software job in a non-software company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software QA Engineer in Billerica, MA
    Former Employee - Senior Software QA Engineer in Billerica, MA
    Doesn't Recommend
    Positive Outlook

    I worked at PAREXEL full-time (More than 8 years)

    Pros

    Very diverse areas of work requiring different skills based on group assignment, international company allows for working with colleagues based in U.S., U.K., and India, follows SAFE and Lean Agile methodologies for software development.

    Cons

    Groups do work well together when testing across applications in the overall suite. Groups focus only on their application and very little on the integrations with the other applications they need to work with. Groups that are split between U.S. and India have difficulty working together as a single team.

    Advice to Management

    If group is distributed, have at least half of the work day overlap for everyone. This will better encourage working as one team instead of two separate teams working on the same application.


  5. Helpful (2)

    "Great company to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Billerica, MA
    Current Employee - Anonymous Employee in Billerica, MA
    Recommends
    No opinion of CEO

    I have been working at PAREXEL full-time (More than a year)

    Pros

    Great work/life balance, ability to work from home, competitive salary, great benefits. Great company to start and grow.

    Cons

    Management is questionable, LMs not always holding their employees accountable, turnover rate is high which really needs to be fixed. Turnover rate decreases environment in office.

    Advice to Management

    Management needs to listen to what will make their staff happy/things that can be approved upon.


  6. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Billerica, MA
    Current Employee - Project Manager in Billerica, MA
    No opinion of CEO

    I have been working at PAREXEL full-time (More than 3 years)

    Pros

    I love what I do. There is a lot to be learned and many opportunities to do so and to help other PM's.

    Cons

    I wish the culture was less finger pointing from management to the people on the trenches.

    Advice to Management

    Take accountability for your role when things goes south. Processes and tools need to be meaningful and useful. Update as regularly as you change processes and make sure the tools available contain meaningful and accurate information, i.e. current inbox addresses, current role titles.


  7. Helpful (1)

    "Quick Burn Out Rate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Billerica, MA
    Current Employee - Financial Analyst in Billerica, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at PAREXEL (More than 3 years)

    Pros

    Good opportunity to get involved in a lot of different areas.

    Cons

    Management tends not to reward hard work and movement upward in your career has proven to be difficult for many.

    Advice to Management

    Continue to push your teams and present them with challenges and opportunity but reward at some point and don't leave them out to dry.

  8. "okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Imaging Operations Lead in Billerica, MA
    Current Employee - Imaging Operations Lead in Billerica, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at PAREXEL full-time (More than a year)

    Pros

    Good company to grow with

    Cons

    Not all management follows the same guidelines


  9. Helpful (5)

    "Went downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Billerica, MA
    Former Employee - Anonymous Employee in Billerica, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at PAREXEL full-time (More than 5 years)

    Pros

    My co-workers that I worked with day-to-day were great. I also enjoyed working with the direct manager I had for the first 4 years.

    Cons

    Company started undertaking alot of organizational changes in 2014 and this has continued. There was alot of confusion around roles, and new management was brought in for many areas. Much of the new management were incompetent and arrogant fools that I did not want to be around, much less work for. I left a year after getting a new manager that I did not enjoy working with. Before and after I left, there were many other smart and nice people who also left for similar reasons.

    Advice to Management

    Work to better define your strategy before you start making a bunch of changes that just cause more confusion, frustration, and increase in workloads. Take a look at upper management that add not value and only frustrate the people that work for them and do all the real heavy lifting. There are reasons why the company is going downhill.


  10. Helpful (2)

    "Principle Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Software Engineer in Billerica, MA
    Former Employee - Principal Software Engineer in Billerica, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    A good company to work for. You can get exposed to a lot of different technology.

    Cons

    To many departments cause a communication nightmare. It took for ever to get something accomplished.

    Advice to Management

    Consolidate departments and get rid of the legacy systems

    PAREXEL Response

    Dec 5, 2016

    Thank you for the feedback. PAREXEL has had tremendous growth over the past several years and structured ourselves to make sure we delivered great value to our clients. We are currently looking at... More


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