PAREXEL Reviews in Lowell, MA | Glassdoor

PAREXEL Lowell Reviews

20 reviews

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Lowell, MA

2.7
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PAREXEL Chairman and CEO Josef H. von Rickenbach
Josef H. von Rickenbach
11 Ratings

20 Employee Reviews

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Pros
Cons
  • As a decentralized employee, work / life balance is sometimes a challenge (in 61 reviews)

  • Upper management needs to get it together or they will lose the people that actually keep the clients satisfied (in 31 reviews)

More Pros and Cons

  1. "Statistical Programmer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Statistical Programmer in Lowell, MA
    Former Employee - Statistical Programmer in Lowell, MA
    Recommends
    Positive Outlook

    I worked at PAREXEL full-time (More than a year)

    Pros

    The PROs are that you get to work on numerous submissions in a wide array of therapeutic areas. It's also interesting to get to work with many different cultures seeing as they are international and mix the teams across countries. Another pro is that you can work from home and can have flexible work arrangements.

    Cons

    As a CRO, you have the usual peaks and valleys and sometimes there were more peaks than valleys but that is to be expected.

    Advice to Management

    Focus a little more on the work life balance. Everyone really enjoys working hard but they also need to relax equally as much.


  2. "Mixed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Assistant in Lowell, MA
    Former Employee - Project Assistant in Lowell, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at PAREXEL full-time (More than 5 years)

    Pros

    Good place to learn the basics of the CRO industry.

    Cons

    Jobs constantly being "resourced" overseas.

    Advice to Management

    Stick with the people who put you in a prominent place in the industry and stop sending jobs overseas to save a buck.

  3. Helpful (1)

    "Manager Controlled Documents Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Lowell, MA
    Former Employee - Manager in Lowell, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at PAREXEL (More than 10 years)

    Pros

    great place to work but be cautious

    Cons

    lack of work life balance, management is often in another country and they will work you into the ground. No bonuses, and lack of caring is apparent. Upper management does not seem to see this. great people leave and it's a shame.

    Advice to Management

    remove the layers in the middle and begin again


  4. Helpful (1)

    "Buttoned up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lowell, MA
    Former Employee - Anonymous Employee in Lowell, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Everyone was professional.
    My bosses were generous.
    Offices are not in downtown so commute is great!
    Benefits package is competitive.

    Cons

    Definitely will end up working your full week if not overtime.
    Hard to take time off not too flexible.

    Advice to Management

    Become more family and pet friendly :)


  5. Helpful (2)

    "Take this job if you're desperate."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Leader in Lowell, MA
    Former Employee - Senior Project Leader in Lowell, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at PAREXEL full-time (More than a year)

    Pros

    Interesting projects but not enough relative knowledge.

    Cons

    Management, senior management is only interested in furthering their own career. They’ll drop you under the buss anytime to save themselves.

    They’ll cheat you out of your rights to get ahead and improve your career path by denying you relative courses you can take, tools to use to work efficiently and blaming you for their own lack of competence and knowledge.

    You shouldn't work here if you're far better that your boss and can deliver on time, under budget.
    Incompetent managers are promoted to way beyond their level of competence.

    Advice to Management

    Hire people who know how to the job and get rid of directors, senior directors that use other assets besides their intellect.


  6. Helpful (3)

    "Stay Away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Lowell, MA
    Former Employee - Senior Project Manager in Lowell, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at PAREXEL full-time (More than 3 years)

    Pros

    Opportunity to work on diverse projects

    Cons

    Extremely political with Sr Management always looking for someone else to blame. Doing good work is not noticed or appreciated, only who you patronize and who you can shift blame to.
    People were even moved to a building still under construction (no/too much heat, iffy phone/internet, falling ceiling panels) to help "lay a claim" to the space. Afterwards they were moved right back to where they started.

    Advice to Management

    This culture starts from the top. I don't think it can change.


  7. Helpful (1)

    "NO work life balance, negative coworkers, no appreciation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Buyer in Lowell, MA
    Former Employee - Buyer in Lowell, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at PAREXEL full-time (More than a year)

    Pros

    The Lowell locaation was easy from many major Highways
    The pay was competative, company growing fast

    Cons

    Not sure if it was just my group or a company wide issue, but the moral was low.

    Advice to Management

    get rid of some of the dead weight in management team, teach them some compassion training.

  8. Helpful (3)

    "Beware of management leadership and project management; far from being professional."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in Lowell, MA
    Current Employee - IT Manager in Lowell, MA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    There are many good hard working focused middle management persons within the Company. It seems that some upper management has lost control and priority of day to day activities. Some Managers need to take ethical behavior coursework based on their language, inuendos, and overall lack of professional style. There are new persons coming to leadership roles from other industries and having impact on business direction and team members (cause for dismissal).

    Cons

    There is a profound lack of working your way up to more senior roles. Divisional splits also represent huge challenges in credibility, project direction, tasks, budgets, projects. There is a definite lack of defined policies. Despite the Company growth rate, inadequate business policy exists, adding confusion to daily direction. Huge knowledge loss as many persons leaving the Company. Outdated SOP's and GOP's. Lack of real business roadmap complicates division direction and stability. Many projects that are not led properly and huge wastes of resources and money.

    Advice to Management

    A serious overhaul needs to be completed with regard to business policies affecting management and how things need to be alinged. Critical direction from US or Germany needs to be decided upon. Promote from within. Retain company knowledge. Create sustainable risk management policies for all groups. Limit projects to realistic or achievable business benefit and resources. Increase project management to realistic styles; Agile is not an answer for most projects. Written policies from Senior Management down to rest of company is not a bad thing when done properly.


  9. Helpful (2)

    "Organized chaos - though they mean well"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Lowell, MA
    Current Employee - Senior Software Engineer in Lowell, MA
    No opinion of CEO

    Pros

    Newer technologies
    Interesting field
    Trying to do the right thing

    Cons

    High turnover rate
    Very reactionary
    Using agile in name only
    Divisional infighting

    Advice to Management

    Have a consistent plan on what you are trying to accomplish


  10. Helpful (2)

    "Trying to be positive, I took away some interesting experience that I hope to use elsewhere."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Proposal & Contract Developer in Lowell, MA
    Former Employee - Proposal & Contract Developer in Lowell, MA
    Doesn't Recommend
    No opinion of CEO

    Pros

    -A paycheck
    -Some experience working in a CRO. This would be helpful as a place to start working, but take your experience elsewhere.

    Cons

    -If you are not a political animal, you will not survive here. You will not get promotions, praise for a job well done, or any recognition and you will get 'passed over' etc.
    -Training is practically non-existent. You basically get thrown 'into the deep end' and teach yourself the various systems or procedures. All this while trying to do your job.
    -LEAP initiative was a total disaster. This was not well-thought out, planned or executed by senior management.
    -No real or attainable goals are set for employees. Managers keep demanding more, but give you no guidelines or ways to achieve any goals.
    -Management keeps changing procedures, so it can get extremely confusing and frustrating trying to keep up with the changes.
    -No real balance between work and home. I received many e-mails from people working into the wee hours of the morning.
    -Deadlines for some of the RFPs are ridiculous at best. This makes for long hours and a lot of tension.
    -Trying to get resources lined up for a clinical trial is a joke.
    -Temps or Contractors are treated as though they are a lower life form.

    Advice to Management

    -Start listening to some of your employees!
    -Invest in proper training of your employees. Give them 'attainable' goals to reach and the time to reach them.
    -Stop with the politics. Your greatest asset are the people that work for you.


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