PAREXEL Reviews in Waltham, MA | Glassdoor

PAREXEL Waltham Reviews

Updated December 21, 2016
28 reviews

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Waltham, MA

3.2
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PAREXEL Chairman and CEO Josef H. von Rickenbach
Josef H. von Rickenbach
16 Ratings

28 Employee Reviews

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Pros
Cons
  • As a decentralized employee, work / life balance is sometimes a challenge (in 58 reviews)

  • Only upper management seems to understand how it's supposed to work (in 30 reviews)

More Pros and Cons

  1. "It's true -- an employee at Perceptive/Parexel is simply a cog in the machine. Incredibly high turnover & burnout."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Waltham, MA
    Former Employee - Project Manager in Waltham, MA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Decent benefits & time off time (though not bonuses). Many of the worker bees are pretty good and nice, but all life is sucked out of them and you. Got some pretty good clin research experience.

    Cons

    Too many to list. Overwork, poor technology & support, bad vibe of management. Overall a horrible place to work,

    Advice to Management

    Care about employees, don't be so penny-wise, pound foolish. Turnover rate is very costly!


  2. Helpful (7)

    "Smoke and Mirrors"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Imaging Research Associate in Waltham, MA
    Former Employee - Imaging Research Associate in Waltham, MA
    Doesn't Recommend
    No opinion of CEO

    Pros

    semi casual dress code, good benefits, requires no intelligence (i.e. coming in hungover can still = a productive day)...actually, coming in unconscious could still be productive!

    Cons

    What a joke this place is. They sell services for huge dollars and pay the worker bees a pittance. The services they sell are usually pretty ad hoc, out dated, and labor intensive ( i.e. INEFFICIENT) on behalf of the employee ( at least in Imaging it is). Overtime is expected without any extra pay or recognition...but you do get crappy, supermarket cake once a month ( the IRA managers really seem to think this is a great benefit! Career development is nil, the experience you gain is barely transferable anywhere else...and dont expect a mentor in your supervisor, odds are, you are more educated than he is) Promotion is ridiculous; basically the biggest butt kisser who is willing to act like a trained monkey that plugs away making .img files all day without complaint or expectation of stimulating work, is the one who is going to get promoted. Rampant favoritism for the ones who arent willing to rock any boats and actually improve the company. But how can you improve the company when most of the supervisors are less educated/intelligent/scientifically and technically knowledgeable than their employees? The funny thing is, the management seems to actually believe that they are providing novel, state of the art services. The pay wouldnt be such an insult if they actually compensated for overtime....since its so expected.

    Advice to Management

    You can't hire bright, scientifically minded kids with advanced degrees and expect them to peck away at a computer all day. This job provides ZERO stimulation or satisfaction and requires ZERO effort or intelligence. Like I said, you could probably train a monkey to do it. Start getting some education going on in there...and no, I dont mean CONSTANT GCP training- we get it. Stop feeding clients our impressive academic resumes to gain higher hourlies for services and not compensating us for our backgrounds and hard work. Please stop pretending our services are brilliant- making .img files and copying videos of echoes isnt something that I couldnt do at home with a VCR and a Commodore 64...or why dont you actually come up with some brilliant services? Hire some TALENTED management, preferably someone with more of an education and experience than the people that report to them so they can serve some sort of career development and mentoring function. The "imaging research associate" title is basically like calling a janitor a sanitation engineer. Obviously you cant "tell it like it is" to the clients ( otherwise you wouldnt have any) but please dont insult our intelligence by trying to con us into thinking this role is really even part of the clinical research process....


  3. Helpful (3)

    "The ship is sinking, no kidding ..."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waltham, MA
    Current Employee - Anonymous Employee in Waltham, MA
    Doesn't Recommend
    No opinion of CEO

    Pros

    flexible working hours, as long as you get the job done, no one really cares when you come in and when you leave. You can work from home as well. 20% + of the employees are decentralized.

    Cons

    chaos in financial and operational systems, currently.
    too many highly paid directors who are only good at talking, but not real working.
    High turnover rate, over-burned work bees.

    Advice to Management

    Hire and keep the good employees!


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  5. Helpful (5)

    "Stay Away...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Waltham, MA
    Current Employee - Director in Waltham, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at PAREXEL full-time (More than 5 years)

    Pros

    Benefits (health, dental, vacation (3 weeks), global company, ability to be home based)

    Cons

    Doesn't value employees; bureaucratic; cronyism rampant; Sr. Mgmt thinks they are GOD and that they must be treated that way; to many VPs and no resource; no career advancement unless you are a benefactor of cronyism; Sr. Mgmt out of touch and policies reflect that; Workload expectations very unrealistic; don't care about level of education or skills

    Advice to Management

    Return to valuing your employees and quit putting so much resource and value into VPs that do nothing. Promote people b/c they deserve it and have worked hard for it. Develop policies that match the real work that is going on; Quit hiring VPs and instead hire resource that is actually needed for projects.


  6. "SSVE"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Validation Engineer in Waltham, MA
    Former Employee - Senior Software Validation Engineer in Waltham, MA

    I worked at PAREXEL (More than 3 years)

    Pros

    Top most CRO companies and has work life balance

    Cons

    Too stress ful in some groups


  7. Helpful (6)

    "Margin acceleration"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Waltham, MA
    Former Employee - Anonymous Employee in Waltham, MA
    Doesn't Recommend
    Disapproves of CEO

    I worked at PAREXEL full-time (More than 10 years)

    Pros

    Looks good on a resume

    Cons

    Management decided to cut costs by outsourcing my job function to India. Outsourcing jobs has been an ongoing thing at Parexel since 2009. They're doing it in small increments over time to avoid getting too much negative publicity and alarming clients. Seriously, stay away if you live in the USA or other high-cost country.

    Advice to Management

    Get a clue before it's too late


  8. Helpful (1)

    "OK to work for but no advancement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Waltham, MA
    Current Employee - Senior Software Engineer in Waltham, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at PAREXEL full-time (More than 3 years)

    Pros

    -Generous vacation (3 weeks to start)
    -Relatively flexible work schedule.
    -Very nice co-workers. There is some very good talent here.
    -Exposure to new technology (though training is usually hands-on, on-the-fly).

    Cons

    -Difficult to get external training.
    -Raises average about 2-3% for workers. Management is a very different story. Very much a have and have-not situation. It pays to be in the clique.
    -Bonus plan not paid out over the last two years
    -Despite the propaganda, upper management sees lower level people as 'resources' not valued and skilled personnel.

    Advice to Management

    -Reward innovative and hard-working employees in an equitable manner.


  9. "CRA II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Associate in Waltham, MA
    Former Employee - Research Associate in Waltham, MA
    Doesn't Recommend
    Positive Outlook

    I worked at PAREXEL full-time (More than 3 years)

    Pros

    New software applications to learn and use elsewhere
    Medium range salary

    Cons

    Petty behavior on management styles; excessive travel; expected to be working on weekends - non stop

    Advice to Management

    Tell the MBA types who set the companies metrixs they don't know what they are doing setting unrealistic goals for positions they have never held themselves


  10. Helpful (2)

    "PAREXEL - Waltham"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinical Manager in Waltham, MA
    Former Employee - Clinical Manager in Waltham, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at PAREXEL full-time (More than 3 years)

    Pros

    Good training ground for people new to the industry

    Cons

    Very little or no support from managers. Too many layers of management. Very secretive culture - can't find where people work in the organization by department. High staff turnover among entry level employees. Very driven female managers. No work - life culture. Metrics set by managers who have never worked in the field they manage.

    Advice to Management

    Cut out the layers of management. Ask JVR why he throws his used towels on the floor of the men's room. Employees are disposable just like used towels.


  11. Helpful (2)

    "Generally good place to work, but lack of career advancement opportunities if you do not have a CRA background."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Clinical Resource Planner in Waltham, MA
    Current Employee - Senior Clinical Resource Planner in Waltham, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at PAREXEL full-time (More than 5 years)

    Pros

    Benefits and pay are up to par with other large organizations. Up until recently, a growing organization which can be exciting if in the right mindset and staffing levels adequate.

    Cons

    Lots of departments restructuring year after year. Very high turnover. My department was small, but I would bet the turnover was higher than the CRA population. I had eight managers in seven years. I know some people that had five in eighteen months. Some were great, but others were not so hot. One time I witnessed one of my supervisors fondling a little baggie of a brownish-white foreign substance. I would classify this supervisor's style as "jumpy." Although some strides have been made, technologies used can be antiquated. Staffing levels are rarely adequate for projects, resulting in burnout of the people currently on them. Talent Acquisition can not hire sufficiently, nor in advance as needed to staff projects.

    Advice to Management

    Focus on quality first, which may not maximize profits and require hiring staff in advance of revenue generation. Evaluate in a few years to see if exceeding customer expectations results in greater profits.



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