PCM Reviews | Glassdoor

PCM Reviews

Updated April 24, 2018
529 reviews

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2.7
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Frank F. Khulusi
207 Ratings

529 Employee Reviews

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Pros
  • We work with great people at all levels of the organization, who are supportive of each other (in 27 reviews)

  • PCM is a great place to work because of the innovative and strategic thinking of our leaders (in 19 reviews)

Cons
  • Was very difficult to get in contact with the upper management when you really needed them (in 26 reviews)

  • PCM makes little to no investment in systems/portals to automate and track markeing and sales objectives (in 10 reviews)

More Pros and Cons

  1. Featured Review

    "Alpharetta has Great Culture and Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PCM full-time

    Pros

    Fun and energetic environment, great potential and opportunity. This is a regional office with room for expansion and growth.

    Cons

    New location is learning together.


  2. "PCM is a Second Family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PCM full-time

    Pros

    Having spent many years working at PCM, the employees here have really become a second family, it makes coming into work something to look forward to.

    Cons

    Would love more time off for the holidays, but who wouldn't.

    Advice to Management

    Take care of the employees they are the heart of this company.

  3. "Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dayton, OH
    Current Employee - Anonymous Employee in Dayton, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at PCM full-time (Less than a year)

    Pros

    Upbeat, friendly environment, lots of luncheons and after work events by vendors. Fast pace so your day flys by. Flex ability with the prospect of working from home

    Cons

    Lack of communication between management and staff, no structured procedures is set in place , timeframes are not reluctant or held to accountability. No step increases or incentive. People been here 16 yrs and have not received raises.

    Advice to Management

    Get a trainer who can give a proper introduction to what is expected and how to succeed to help with turn over rate.


  4. Helpful (1)

    "Fire Executive Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in El Segundo, CA
    Former Employee - Anonymous Employee in El Segundo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at PCM full-time (More than a year)

    Pros

    The hours were good. I was home in time to do stuff with my family. Some really good people in the lower ranks.

    Cons

    The executive team should have been gone years ago. I respect what the CEO did to found and build the company, but there aren't any modern business practices in place. The place is run on fear. Great people get laid off all the time, no fault of their own. You can't make numbers if the infrastructure isn't in place to support you.
    You will never get a raise -- never.
    The culture is absolutely terrible.
    The company is built on acquisitions. They prop up their sales numbers on buying other companies so PCM's numbers look good during the honeymoon period. It is a house of cards.

    Advice to Management

    Step aside and let new blood run the show.


  5. Helpful (1)

    "Sr. Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Manager in Chicago, IL
    Former Employee - Senior Account Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PCM full-time (More than 5 years)

    Pros

    Good resources, knowledgeable people, competitive pay. Would still be there if it wasn't for shoddy management.

    Cons

    The management needed a lot of help, a lot of favoritism to the point of making decisions that did not make business sense. People in positions they shouldn't be in, as in if you didn't make it as a sales person and they like you, you get promoted. Came from the Tiger Direct merger.


  6. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Chicago, IL
    Current Employee - Account Executive in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PCM (More than a year)

    Pros

    Great Place to Work
    Good Manager
    Busy Days

    Cons

    None really I Can think of at this point in my career there.

    Advice to Management

    Always Keep building towards the future.
    Better Training today will take in success stories tomorrow.


  7. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at PCM full-time (More than 3 years)

    Pros

    There are literally no "pros" to working at PCM, at best they are just another channel player with no differentiated offerings to its clients.

    Cons

    Dishonest executive management, no female or minority senior leadership, large disparity in base pay and commission pay outs, frequently miss deadlines for compensation pay out, very limited sales support, etc.

  8. Helpful (2)

    "The most unimaginative place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Alpharetta, GA
    Former Employee - Account Executive in Alpharetta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at PCM full-time (Less than a year)

    Pros

    some good guys there otherwise your just waiting to put a gun to your head in about 5-10 years

    Cons

    Poorest leadership imaginable and I come from a military school with a minor in leadership. The whole team needs to be gutted and re-evaluated starting with the "boss" if you could call him that. Other than that the absolute most dull waiting to die job on gods green earth.

    Advice to Management

    Get out


  9. Helpful (1)

    "Dont waste your time."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Technician
    Former Employee - Field Technician
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    There are no pros to working here as far as I can tell.

    Cons

    I was hired on as a Field Technician and was never put on the schedule. Total waste of time and energy.


  10. Helpful (1)

    "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at PCM full-time (Less than a year)

    Pros

    One of the Largest IT VARs in the nation. They have an immense amount of resources at your disposal.

    Cons

    Company organization is lacking to say the least. They really need to nail down their systems and programs to streamline productivity.


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