PENFED Credit Union Reviews

Cons

Growing pains. Different departments seem to be on different pages as the company evolves. Better communication goes a long way.

Cons

The technology is a little bit behind the times but that is starting to change.

Cons

Career limitations for those not living in D.C. area

Cons

not enough pay for what we do

Cons

Non-organized - disorganized is too kind and suggests that some organization exists.
No vision.
No direction.
No plan to improve (SF is not a plan)
Managers don't know how to communicate, manage, listen, or look you in the eye. Vendors are trusted more than employees because employees are "jaded" by working here.
Ask yourself - do you want to be ignored for being an employee JUST because your an employee? Do vendors really know best 'cause they're so agreeable? REALLY? WTF people????? Who in their right mind trusts a sales person over employees who are passionate about their jobs and have a vested interest in improving the company? This shows the total lack of respect the SR management has for their employees. (If you're in sales and want to unload some overpriced crappy software, this might a "PRO").
And no Mr or Ms HR rep, I'm not going to HR - I've seen what happens to good people who complain. (Hint: they get FIRED!!!!)

Cons

Disorganized Dysfunctional and Dated are the top three. The attitude is off the charts this unwillingness to be better or have more modern and current processes is ridiculous. There are long hours, no training, no real communication if so your talked to like a 5yr old. No policies and procedures, systems are trash. Etc

Cons

Everything about this place is a facade and a lie. All Penfed cares about is there corporate image. You have to deal with favoritism, dated equipment and incompetence on every level. That's why the turnover rate is so high in every department. Penfed only cares about Penfed. They do not care about there employees. They pay lip service to us "Oh, how can we improve, Oh, you are the back bone of Penfed where nothing without you, Oh how can we make things better." We as employees have told them time and time again. You what they do? You already know the answer, nothing! Then they got the nerve to beg us to give them positive scores on this site. Then turn around and deny it when they respond to someone. And the only reason they respond to someone is to save face. They don't care! Penfed just wants to look good so when a someone reads these reviews they won't think there so bad. The positive reviews on this site are all phony. Not one of my coworkers likes this company period and everyone of them is looking to leave. Because I know someone in corporate is going to see this review. Please do not bother responding to this, saying things like "We appreciate your honesty and Thanks for your candidness ." Save it! Just ignore this like you ignore us on a daily basis.

Cons

If certain people decide (or person decides) they don't like you, do not expect to last much beyond your next review. I know the person who was doing this job, he was told he made too much. According to him, his next review was suddenly sub-standard, whereas he said his previous reviews were "meets" or "exceeds". He even showed me a letter praising him a few months before the person who signed the letter, let him go.

Cons

No big cons for PenFed Credit Union.

Cons

Pay, upper management, HR, technology, sales focused over members, and so much more including they make it obvious employees under upper management don’t matter and easily replaceable.