PHENOMENON Reviews | Glassdoor

PHENOMENON Reviews

Updated April 15, 2019
48 reviews

Filter

Filter


2.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Krishnan Menon
31 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
  • "Great, funny people although they seem to be letting all the nice people go, so be a jerk and run people down and you can get ahead" (in 3 reviews)

  • "The office space is rad, and you can't ignore the panoramic city views" (in 3 reviews)

Cons
  • "As a newer, smaller agency, there can be lack of process/procedure" (in 3 reviews)

  • "Not a great place if your looking for work / life balance" (in 3 reviews)

More Pros and Cons

  1. Helpful (2)

    "Breath of fresh air"

    StarStarStarStarStar
    Current Employee - Brand Management in Los Angeles, CA
    Current Employee - Brand Management in Los Angeles, CA

    I have been working at PHENOMENON full-time (Less than a year)

    Pros

    -Great work hours
    -Supportive management
    -Free snacks/drinks
    -Lots of new business/project opportunities
    -New management cleaning up shop, bringing in new talent
    -Opportunities to move up within

    Cons

    -As a newer, smaller agency, there can be lack of process/procedure
    -Might not be a great fit if you don't already have some experience in the industry


  2. Helpful (6)

    "Great People But Flawed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    Disapproves of CEO

    I worked at PHENOMENON full-time (More than a year)

    Pros

    - Amazing people that I loved working with and for at the lower and mid level. As long and as terrible as some days were, this is what kept me here for as

    - Free snacks

    - Some fun employee outings for winter and summer parties

    - Wide range of clients and work that is not traditional advertising

    Cons

    - Leadership did not properly prepare for the loss of a major account, and there have been mass layoffs.

    - CEO that gives off the vibe that everyone is expendable

    - Lack of identity as an agency isn't helping win new pitches

    Advice to Management

    - When people who have worked at Pheno for years are laid off en masse, it's not a great look to allow the CEO to work from home that day or go to Coachella that weekend

  3. Helpful (3)

    "Bait and switch"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Creative Director in Los Angeles, CA
    Current Employee - Associate Creative Director in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at PHENOMENON full-time (Less than a year)

    Pros

    Good people
    Good work life balance

    Cons

    They fire good people and their client roster is smoke and mirrors.

    Advice to Management

    Go after creative business with creative not just strategy.


  4. Helpful (6)

    "Run Far. Run Fast."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at PHENOMENON full-time (More than a year)

    Pros

    If you're into abusive relationships, this may be the place for you.

    Do you enjoy being screamed at by an irate, irrational CEO? This may be the place for you.

    Are you proud to work at an agency where your client's proprietary information and strategies are shared as part of new business pitches? This may be the place for you.

    Do you claim credit for other agencies work as your own? This may be the place for you.

    Cons

    Don't know what they are as an agency. Poor at predicting and managing growth. Horrible, abusive culture. Senior management, especially the CEO, treat humans as a commodity.


  5. Helpful (7)

    "Unprofessional, inefficient, toxic leadership."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at PHENOMENON (More than a year)

    Pros

    Some cool projects, some great people.

    Cons

    It's top heavy and senior management is more interested in their own status as 'elites' in the industry than actually managing people or workflows. Strategy and Brand teams take themselves so seriously, you'd think they were joking.

    Advice to Management

    Grow up.


  6. Helpful (3)

    "Toxic environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Snacks, coffee, tea and great views

    Cons

    The CEO & what other reviews say. They nailed it.


  7. Helpful (6)

    "Not a professional environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at PHENOMENON full-time (Less than a year)

    Pros

    - Views
    - Snacks
    - Location
    - Pays well (depends on what department)

    Cons

    - Unprofessional
    - Pulling Scams
    - a lot of politics
    - Bitter and mean management
    - Setting their employees to failure by not providing mentoring and training
    - No Work/Life balance
    - Parking is very inconvenient ( you have to walk 15 min to the office every day)
    - Managers don't get their employees' back
    - Abuse of Power
    - HR is not allowed to do their job as they are supposed to

    It is not worth it to work for a company like this, my advice to anybody who is reading this is to RUN AWAY, wait for the right place, and keep interviewing. Everybody needs a job but it is not worth what you would have to go through. I saw all the negative reviews posted before and decided to give it a shot anyway, DO NOT make my own mistake.

    Advice to Management

    Let HR do their job and stop this hostile environment

  8. Helpful (6)

    "Backwards agency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at PHENOMENON full-time (More than a year)

    Pros

    - The views are amazing
    - People are talented
    - Free breakfast

    Cons

    People are always pulling late nights and weekends. Creatives and Project managers are constantly the last people to leave the building. Brand team is seen as an annoyance and something to just " get through", with no real respect at all.

    Us creatives are constantly put on pitches after a full days work, and nothing is organized or structured. Lately all the long term people have been leaving for other jobs or been fired. All new hires seems to be friends of the president and they all know each other from working at Chiat.

    Things are just going from meh to really bad right now and there is a huge revolving door, nobody is looking happy nor feeling safe in their position with so many random layoffs.

    Advice to Management

    Stop firing people and then hiring freelancers to take their place.
    The unlimited vacation is a lie, nobody is able to take vacation besides a few top people.
    - Don't charge your clients for resources that are being used for other projects.
    - Staff projects correctly instead of always trying to cut corners and overwork all teams.
    - Be more open and forthcoming.
    - Learn how to properly scope projects.


  9. Helpful (11)

    "Comes from the top and that won't change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at PHENOMENON full-time

    Pros

    -Not on the westside
    -Great LA views
    -Some really good and hardworking people, despite the terrible ones

    Cons

    -Extremely negative environment. Unless you're young and in a bubble, you will understand the difference between Phenomenon and any other agency you've worked
    -Unrealistic expectations that have people working late every single night
    -Level of effort doesn't change for any project and not in a good way. In a way that you stay late for something so ridiculous over and over again
    -Project management is a joke
    -It's almost like people who stay here and like it are brainwashed
    -People in positions of power that aren't qualified and have no business being there, but only because the CEO likes them or they have been with the company for a long time before anyone good walked in
    -CEO doesn't care at all for the people actually doing the work
    -CEO is everything you don't want in a CEO


  10. Helpful (17)

    "I didn't sign the separation agreement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at PHENOMENON full-time (More than a year)

    Pros

    -Views aren't bad.
    -There are some very nice, genuine people working there.
    -Certainly not a corporate agency (which can also be a con).
    -Occasionally dogs sneak-in and brighten your day.

    Cons

    -Incompetent leadership
    -Corruption
    -Misogyny
    -Cronyism
    -Revolving door in the HR Dept., which is weird even for agencies.
    -Revolving door in the IT Dept., which is also weird, even for agencies.
    -Finance Department that's led by a feckless wanna-be CFO.
    -No A/C in the mens room in an apparent attempt to save on costs - yuck.
    -Lack of any kind of culture, unless you count the consumption of alcohol and drugs to fuel an unsustainable pace of work.
    -Carpeting is disgusting, walls are dingy, dust galore, but hey, that's more money in the CEO's pocket.

    This is an ad agency, plain and simple. If you really need a gig and are willing to look past the insanity, go for it. But there are just so many other places to spend eight (or 18) hours a day. At some point you'll be shown the door, which is actually one of the only things they've perfected after having done it so often. When that day comes I suggest you think long and hard about signing an NDA for a measly amount of cash. Your replacement at least deserves a warning. A -3.0 score on Glassdoor is sad, but imagine if everyone who signed the NDA wrote an honest review.

    Advice to Management

    What can I say, this is without a doubt one of the worst businesses I've ever encountered that still manages to stay open. The general consensus is that the company exists so people can work hard without recognition to allow "the leaders" to maintain a lavish lifestyle. No exactly motivating. My advice? A page-one rewrite is in order. Simply being somewhere the longest shouldn't automatically give sycophants positions of authority. Lastly, if you don't want people to be honest in reviews like this, I'd suggest offering a bit more hush money.