PHENOMENON Reviews | Glassdoor

PHENOMENON Reviews

Updated May 31, 2017
35 reviews

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3.2
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Krishnan Menon
24 Ratings

35 Employee Reviews

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  1. "Smart, Fun and Scary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PHENOMENON full-time (More than a year)

    Pros

    Having worked in traditional agencies mostly, I was nervous when I started here a year ago - because I got involved with a project to design and create a tech-driven athletic/fitness consumer experience from scratch.

    Now, we're getting ready to launch a fitness revolution, and not only are we responsible for designing the product and experience, we're doing its launch campaign too.

    Here's what I've learned after an eventful year: The only way it works to stay and be at Phenomenon is to embrace change in all its forms:

    - in our industry, where the face of projects are evolving every day
    - in our skillsets that get more cross functional at every turn
    - and in our clients who want more from less all the time.

    It's messy, bloody and perfect for someone like me who's always trying to learn new things.

    It also doesn't hurt that there are some excellent people here. REALLY excellent.

    Cons

    This place is TOUGH for freelancers that are brought in to pinch-hit and for structure-lovers from traditional shops. Each project is so different, it's hard to hit the ground running, no matter how experienced you are. I wish there were more of an "incubation" process for newbies so they didn't have to swim without warning so much. Much like some cities, this place takes some getting used to.

    Advice to Management

    More training for newcomers. PLEASE.
    Music in the halls.
    Summer Fridays!


  2. Helpful (2)

    "Making the most of it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at PHENOMENON full-time (More than a year)

    Pros

    recognizable clients, projects, 360 view, open office space, one floor, standing desks, safe location, sharp colleagues, talented design team, some good personalities, snacks and coffee, museums, farmers market, nearby shopping, vacation policy, environmentally friendly policies

    Cons

    questionable values, little transparency, hierarchical, limited stability, cliquey, big egos, long weekends, poor work and life balance, inexperienced management, poor compensation, broken elevators, bad parking situation, skimpy department budgets, unrealistic deadlines, understaffed, impossible to use education budget

    Advice to Management

    buy some better printers for the office, they're always broken

  3. Helpful (4)

    "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Creative Director in Los Angeles, CA
    Current Employee - Associate Creative Director in Los Angeles, CA
    No opinion of CEO

    I have been working at PHENOMENON full-time (Less than a year)

    Pros

    unlimited time off, desire to create great work

    Cons

    Terrible hours, large egos, extreme micro-management

    Advice to Management

    Micro-management smothers creativity


  4. Helpful (1)

    "Some great, some wonderful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PHENOMENON full-time

    Pros

    Great spirit, lots of energy and a driving desire to push for out of the box work. Some strong up and coming talent especially in design, strategy and creative, and some nice perks like cafe quality coffee and after hours food deliveries

    Cons

    Politics plays too big of a role with some weak members of the management team getting by because they talk a good game upwards.

    Advice to Management

    Keep investing in those in the trenches- the "makers" really make the agency


  5. Helpful (2)

    "Growing pains"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at PHENOMENON full-time (More than a year)

    Pros

    -Pursues more non-traditional agency work like product and platforms, branding and research, hence less of the boring stuff like print ads, banners and such
    -Good work/life balance for many
    -Some really nice people

    Cons

    -They lack the infrastructure (process) or expertise (key roles) that you'd expect from a company touting themselves as anything more than an ad agency
    -The CEO is a rather large source of dissonance and creates tension instead of inspiration

    Advice to Management

    Invest more in infrastructure and setting up people for success.


  6. Helpful (4)

    "Stay away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand Director in Los Angeles, CA
    Current Employee - Brand Director in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at PHENOMENON (More than a year)

    Pros

    interesting projects, some cool people and a great view of Los Angeles

    Cons

    Lack of process, disorganized and very political

    Advice to Management

    Treat your employees better, don't lie to your clients and provide the right resources to get work done


  7. Helpful (8)

    "I love working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Editor in Los Angeles, CA
    Current Employee - Senior Editor in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PHENOMENON full-time (Less than a year)

    Pros

    I've been working at Phenomenon for a year now and with 12 years working as an Assistant Editor and Editor in many different agencies, this has been the most rewarding and pleasurable experience of my career. I spent the last 9 years as a freelancer and started my tenure here at Phenomenon as one. I loved the freedom and variety that freelance life offered but after a few months of freelance work at Phenomenon, when I was offered a full-time position, it was a no-brainer. I've worked for most of the big agencies in town (Chiat/Day, Saatchi and Saatchi, David and Goliath, etc) and I had very good experiences there, however, working for Phenomenon-a "smaller agency" really opened my eyes to the reality on how a smaller agency can have the freedom and opportunity to be creative and exceed client expectations. Everyone I've worked with here has such a positive attitude and really cares about the work they are doing and work extremely hard to fulfil the client's needs and realize their own potential at the same time. I know all this sounds like I've really drank the kool-aid, but, this is just my honest opinion from my experience at Phenomenon so far and if I felt otherwise, I wouldn't be taking the time out of my day to share my experience. After reading some of the ridiculous slander reviews on this site, that I would bet my salary we're not written by people who actually worked here, I felt compelled share.
    One last positive that I've experienced here at Phenomenon is our owners and extraordinary leaders, Dulari Amin and Krishnan Menon. I've never worked at an agency where the owners were so easily approachable, happily would take time to really listen to any questions or concerns and placed company morale as a top priority. They really understand that a positive environment where creativity can flow with ease is a major component to success. And with the addition of our CCO Chris Adams, an awesome leader and amazing talent in his own right, Phenomenon is an amazing place to work. More and more companies are realizing all things that I've said here and as a result, we are growing at a fast clip, but still maintaining the structure and ethic that got us this far. I would not be surprised in the least if Phenomenon won the 'Small Agency of the Year' award this year. In my opinion, it would definitely be deserved.

    Cons

    I do not have any

    Advice to Management

    keep on keepin on

  8. Helpful (9)

    "Sucky Company produces sucky work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at PHENOMENON (Less than a year)

    Pros

    location is awesome with lots of food trucks

    Cons

    people, work and egos are miserable and over-inflated for the less than stellar work they produce

    Advice to Management

    blow it up and start over

    PHENOMENON Response

    May 17, 2016 – Head of People

    We are sorry to hear that you were not happy with the work you were assigned to while you were with PHENOMENON. We are proud of the work we do, including our recent Webby Award-winning project for... More


  9. Helpful (4)

    "Great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PHENOMENON full-time (More than a year)

    Pros

    I have been a full time employee for over a year and it is a good place to learn and grow under some of the best. Big clients and nice office space.

    Cons

    The parking can be improved.


  10. Helpful (3)

    "Great things happening here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PHENOMENON full-time (More than a year)

    Pros

    Lots of really smart, really hard working people who love strategy, design, technology, creativity and solving really interesting problems for really interesting clients. It's going to be a breakout year for this company and it feels like lots of positive momentum.

    Cons

    Parking situation isn't great. Company is getting bigger and there are some growing pains as the organization learns how to scale.

    Advice to Management

    Find a bigger space, with better parking, before it becomes a problem.


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