PHH Corp Reviews | Glassdoor

PHH Corp Reviews

Updated April 10, 2017
27 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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Approve of CEO
PHH Corp President and CEO Glen A. Messina
Glen A. Messina
16 Ratings

27 Employee Reviews

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  1. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Loan Closer in Mount Laurel, NJ
    Current Employee - Mortgage Loan Closer in Mount Laurel, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PHH Corp full-time (More than a year)

    Pros

    Very friendly and open. Great teams and leadership

    Cons

    I have no cons to say about the company


  2. "Great company and opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mount Laurel, NJ
    Former Employee - Anonymous Employee in Mount Laurel, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PHH Corp full-time (More than 3 years)

    Pros

    Great culture and benefits
    Learning opportunities
    Opportunities for advancement
    Open culture for communication and suggestions

    Cons

    Volatile industry, seasonal surges
    Lots of regulation, always changing

    Advice to Management

    Keep communicating with the employee base and focusing on development opportunities


  3. "Post closer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Post Closing Specialist in Eagan, MN
    Current Employee - Post Closing Specialist in Eagan, MN
    Recommends
    Neutral Outlook

    I have been working at PHH Corp full-time (More than a year)

    Pros

    excellent work life balance! Salary is extremely fair and competitive for the job market,

    Cons

    would like more communication from upper management in regards to the direction of the company


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  5. "Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Moorestown, NJ
    Current Employee - Anonymous Employee in Moorestown, NJ
    Approves of CEO

    I have been working at PHH Corp (More than 5 years)

    Pros

    overall a good company, CEO communicates what is going on in the company and the steps to make it better

    Cons

    health benefits not so good, a high deductible plan which employee has to pay a lot out of pocket


  6. "IT Director currently employed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Director in Mount Laurel, NJ
    Current Employee - IT Director in Mount Laurel, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PHH Corp full-time (More than 10 years)

    Pros

    I believe that most of the business c-suite can lead the company in the correct direction and get it done

    Cons

    Need strategic IT focus, no oversight or management of third party vendors , need to set a direction and implement

    Advice to Management

    Invest in full time employees, contract resources should be short term and converted it let go not retained as contractors for years


  7. "Configuration Manager"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Sparks Glencoe, MD
    Former Employee - Anonymous Employee in Sparks Glencoe, MD
    Recommends

    Pros

    Most of the people were very helpful.

    Cons

    They didn't provide enough training.

    Advice to Management

    Provide adequate training to onboarding employees.


  8. "Wasted prime years being stuck at this place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mount Laurel, NJ
    Former Employee - Anonymous Employee in Mount Laurel, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    People I worked with great but stuck

    Cons

    Benefits suck,favoritism , sweat shop

    Advice to Management

    You lost all of your good people and now running it to the ground


  9. "Close-nit group"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Edina, MN
    Former Employee - Anonymous Employee in Edina, MN
    Recommends
    Positive Outlook

    I worked at PHH Corp full-time (More than 5 years)

    Pros

    Great place to work with friendly people. Lots of long-term employees that have been together for 10 to 20 years.

    Cons

    Corporate in NJ has no idea about Midwest culture and they don't care. Not a Minnesota owned company, more big business gobbling up small well run companies.

    Advice to Management

    The Minnesota region was great before you bought the company, it is your company so you can do what you want but you are ruining a good thing.


  10. "At times fun!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Advanced Technology Services Specialist in Mount Laurel, NJ
    Former Employee - Advanced Technology Services Specialist in Mount Laurel, NJ
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at PHH Corp full-time (More than 10 years)

    Pros

    Relaxed atmosphere. Decent benefits. Decent salary.

    Cons

    Some senior leadership can be shady in certain depts.

    Advice to Management

    Treat staff like they are an asset to YOUR job and the organization. If they are not, get rid of them but, don't treat people with disrespect or ignorance.


  11. Helpful (2)

    "Over 11 years dedicated service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Many Different Titles in Bayonne, NJ
    Current Employee - Many Different Titles in Bayonne, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at PHH Corp full-time (More than 10 years)

    Pros

    Like a young family at first - I didn't mind working nights, Saturdays, Sundays, early morning
    Company offered tons of OT, double your paycheck
    Inbound sales call center - like shooting fish in a barrel in Mt Laurel, NJ
    Great peer employees, we were all in the same boat together
    Great employee perks- in house credit union, gym, manicurist, massages, kick boxing, yoga, in house dry cleaner service, company store, cafeteria with hot food to order + food to go, cafeteria + break rooms where you could just chill quietly, new building every few years, courtyard to eat outside

    Cons

    Once the refi bubble popped, it was all over
    We gave loans to customers we would have never given loans to when I started
    We who drank the cool aide where now dispensable
    Originators threw sales QA under the bus for the loans that didn't pass muster, leadership did nothing
    Processing pay structure was changed right as my processor training ended, now you couldn't review your own documentation coming in to clear your conditions to get to closing = nightmare. customers faxing in things 3-4x but review group telling you nothing was received. we got beat up and by other processors' customers, we never got to speak with our own customers
    Bonuses were promised for getting processors who bailed pipelines to the closing table, then bonus was an issue
    10+ years loyalty meant nothing when things got slow, now we weren't family anymore that all started together @ 55 Haddonfield Rd, now we became targets to reduce the huge work force that was hired when PHH was making all that $ using predatory lending when the getting was good
    Employees who took voluntary separation packages for allot of $ were allowed to return to work - all they had to state was that they didn't go to work for a competitor - what kind of message did that send to those of us who stayed?

    Advice to Management

    You broke the heart of many that trusted what you told us fresh out of college, loyal and naïve
    Treat your employees the same way when things are busy as they are when they slow down, it's not our fault if you hired too many in the throws of greedy predatory lending
    STOP hiring in the front door and firing out the back door > reputation is shot
    Restore the PHH reputation you had @ 55 Haddonfield Rd when people wanted to work there



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