PHH Mortgage Reviews | Glassdoor

PHH Mortgage Reviews

Updated June 25, 2017
317 reviews

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Full-time Part-time

2.7
Star Star Star Star Star
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Recommend to a friend
Approve of CEO
PHH Mortgage President & CEO Glen A. Messina
Glen A. Messina
65 Ratings

317 Employee Reviews

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Pros
  • The people and the work life balance (in 12 reviews)

  • Great people to work with, team players, (in 19 reviews)

Cons
More Pros and Cons

  1. "Foreclosure procurement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mount Laurel, NJ
    Former Employee - Anonymous Employee in Mount Laurel, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at PHH Mortgage full-time (More than 8 years)

    Pros

    Once what was s thriving company with a lot of opportunities has slowly dwindled to a has been company.

    Cons

    Poor leadership. Poor management and some managers did nothing while other managers were real workers and pushed their employees to succeed.

    Advice to Management

    Do your job and communicate with your employees and keep up with current trend of mortgage industry.


  2. "Good pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loss Mitigation in Buffalo, NY
    Former Employee - Loss Mitigation in Buffalo, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay, good hours, love co workers, pay kept me

    Cons

    Horrible manager, finger pointing instead of looking for solutions. No leadership skills

  3. "After working here , makes every other job feel like a walk in the park"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Loan Processor in Marlton, NJ
    Current Employee - Mortgage Loan Processor in Marlton, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at PHH Mortgage full-time (More than 5 years)

    Pros

    A fantastic learning and developing employer with great pay

    Cons

    no job security and the company changes it's business direction like the wind

    Advice to Management

    The advice would be for the CFO's of the company to make wise investment choices


  4. "Credit Risk Analyst II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Credit Risk Analyst L2 in Mount Laurel, NJ
    Former Employee - Credit Risk Analyst L2 in Mount Laurel, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at PHH Mortgage full-time

    Pros

    Training provided to advance into other positions, management on my team was approachable and fair. Room for advancement. PTO, on site fitness facilities and cafeteria. Wellness programs. Recognition program.

    Cons

    Health insurance options were costly and all included HSA-consumer driven policy with high deductible. It was very high for family.

    Advice to Management

    With the exception of the health insurance, I was very happy during my time at PHH Mortgage. I would recommend that management offer training classes like they did years ago. They were very helpful. Also, include more people or criteria in the recognition program. Only the highest performers were recognised. Hard working employees should receive recognition as well.


  5. "Loss Mitigation Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loss Mitigation Negotiator in Mount Laurel, NJ
    Former Employee - Loss Mitigation Negotiator in Mount Laurel, NJ

    I worked at PHH Mortgage full-time (More than a year)

    Pros

    lots of overtime
    I had great managers

    Cons

    HR makes it hard to get another job


  6. "Review of Business Support Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Support Specialist in Jacksonville, FL
    Current Employee - Business Support Specialist in Jacksonville, FL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at PHH Mortgage full-time (More than 5 years)

    Pros

    Good benefits, good commute, nice people

    Cons

    the mortgage industry is not very stable and the company was sold and many of us will be out of a job


  7. "Been nice knowing you"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Williamsville, NY
    Current Employee - Anonymous Employee in Williamsville, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at PHH Mortgage full-time (More than 3 years)

    Pros

    We have a nice underground parking lot and we did have a nice café but that's closed

    Cons

    Company has shaking management - cant seem to get their act together - closing our site as of 6-30-17

    Advice to Management

    value and appreciate the talented people you have and dismissed

  8. "National Sales Operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Mount Laurel, NJ
    Current Employee - Operations in Mount Laurel, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at PHH Mortgage full-time (More than 10 years)

    Pros

    Great company that gave me lots of opportunities over the past 20 years

    Cons

    can't really document any now

    Advice to Management

    nothing to say at this time


  9. "Unstable with a questionable future"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mount Laurel, NJ
    Former Employee - Anonymous Employee in Mount Laurel, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at PHH Mortgage (More than a year)

    Pros

    Great co-workers. The company problems are not due to the employees not doing their best and giving it their all.

    Cons

    Very weak systems, including an LOS that is well behind the leaders in the industry. Staggering losses quarter after quarter makes one wonder how they can stay afloat much longer. Hard to stop the bleeding at this stage.

    Advice to Management

    Putting Band Aids on obsolete systems is not investment. Understand why the competition has taken a different path and seriously consider it. Job security fears will only mean a greater purge of talent.


  10. "Downsizing Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Exam Support in Buffalo, NY
    Current Employee - Exam Support in Buffalo, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at PHH Mortgage full-time (More than a year)

    Pros

    Good benefits and healthcare. we have a gym onsit

    Cons

    Downsizing - layoffs - poor management

    Advice to Management

    Bad strategic direction


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