PLS Financial Services Reviews | Glassdoor

PLS Financial Services Reviews

Updated July 24, 2017
254 reviews

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2.3
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
PLS Financial Services Co-Presidents Dan and Bob Wolfberg
Dan and Bob Wolfberg
131 Ratings

254 Employee Reviews

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Pros
Cons
  • Upper management has no structure (in 18 reviews)

  • There is a high turnover of employees for the very same reason (in 14 reviews)

More Pros and Cons

  1. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Compliance Analyst
    Former Employee - Compliance Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PLS Financial Services full-time

    Pros

    Great workmates and wonderful store manager.

    Cons

    Break time is too short.

    Advice to Management

    Increase the least pay to at least $11.00/hr


  2. "Csr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Brooklyn, NY
    Former Employee - Customer Service Representative in Brooklyn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PLS Financial Services full-time (More than a year)

    Pros

    Steady job, great team, 401k,free lunch

    Cons

    Management, low pay, lame benefits

    Advice to Management

    Get off your lazy behinds and actually do your job

  3. Helpful (1)

    "Pro"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Dallas, TX
    Current Employee - Customer Service Representative in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    The only good thing about this job is the schedule they work with your schedule

    Cons

    The only bad thing about this place is the co-workers you have some are rude and as well with supervisors.

    Advice to Management

    Maybe speak to there employees about being nice to eachother and speaking to the supervisors as well


  4. Helpful (1)

    "Be very, very carefil"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at PLS Financial Services full-time (More than 5 years)

    Pros

    People people people - some of the best
    Offices - Corporate downtown is nice, Oak Brook is ok
    Work/Life balance - Even though it is 24/7/364 it is achievable

    Cons

    Executives have no clue what they are doing. They are afraid to give bad news. Couldn't make a decision on their own if their life depended on it. More worried about themselves and kingdom building then by making the company better. Certain members will lie to your face time and time again and then drop the hammer out of the clear blue, that is if they don't make you the fall guy. Take all the credit and none of the blame when things go sideways. Talk a great game but never deliver tangible results. Lots of excuses.

    Favoritism runs rampant.

    Morale is at an all time low. Everyone is fearing for their jobs.

    Advice to Management

    Bob and Dan need to seriously reevaluate their management team and get the Yes Men and Kingdom Builders out. Great potential but doomed to fail with the jokers that you have. Fresh talent is needed desperately. You guys need to fix the moral ASAP.


  5. Helpful (1)

    "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in New York, NY
    Former Employee - Customer Service Representative in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at PLS Financial Services full-time (Less than a year)

    Pros

    Guaranteed overtime
    Clean work environment

    Cons

    Unorganized
    Terrible management
    Whole company is Spanish
    Management tamper with hours if you do too much APPROVED OVERTIME they will not pay you!
    Demand you do overtime or days YOU CANNOT WORK
    No room for growth
    Management is just VERY BAD

    Advice to Management

    Learn to follow company rules and regulations also be a bit more professional


  6. "Not worth the headache"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Key Holder
    Former Employee - Key Holder
    Doesn't Recommend

    I worked at PLS Financial Services full-time (More than a year)

    Pros

    Good place to start after high school.

    Cons

    They don't care about the employee as a person. Management is all for their bonuses. Nothing else matters!

    Advice to Management

    Get entire new staff!


  7. Helpful (1)

    "SPS (Insuranse Sales)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at PLS Financial Services full-time (More than a year)

    Pros

    There are six locations here in Indy so there is plenty of opportunity for you to get a job

    Cons

    Terrible pay, terrible bonus program , terrible management, high turnover, very little training, very little support, and not enough insurance carriers.

    Advice to Management

    Put someone directly in charge of the SPS so they can fight on behalf of the agents.

  8. Helpful (1)

    "PLs Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Approves of CEO

    I worked at PLS Financial Services full-time (More than a year)

    Pros

    If you are looking for a place to move up quickly then this is the place for you to go.
    You do gain alot of knowledge on check cashing and in many areas.

    Cons

    The company pays very low for the amount of work they want you to do,as well as the hours they are super hectic

    Advice to Management

    need to appreciate their employees better and quit giving favortism


  9. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Decent pay for a starter

    Cons

    Late hours, have to work weekend


  10. "They do not pay their employees who they decide to let go"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Csr1 in Columbus, OH
    Former Employee - Csr1 in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at PLS Financial Services full-time (More than a year)

    Pros

    None at all mandatory overtiime no off days at times.

    Cons

    Rude and disrespectful managers and employees.. Drug sales by employees ect

    Advice to Management

    Pay their former employees


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