PM Hospitality Strategies Reviews | Glassdoor

PM Hospitality Strategies Reviews

Updated April 30, 2017
18 reviews

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2.3
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PM Hospitality Strategies Co-CEO, President & Managing Director Greg J. Miller
Greg J. Miller
5 Ratings

18 Employee Reviews

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  1. "Front Desk Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Newark, DE
    Current Employee - Front Desk Agent in Newark, DE
    Recommends
    Positive Outlook

    Pros

    If you are an opportunist there is many ways you can learn about the inner workings of other departments and the hospitality industry as a whole.

    Cons

    Hotels never close. Never. State of emergency: you work. Holiday: you will definitely work some holidays(particularly if you are new). You will also be working weekends. That being said, you get used to it and it's not as bad as it initially sounds


  2. "The Bottom Line"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - FOM
    Former Employee - FOM
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at PM Hospitality Strategies full-time (More than a year)

    Pros

    There's potential to move around. Unfortunately, that movement is lateral instead of up.

    Cons

    Lateral Movement, with not much of a boost in pay. It's all about the "bottom line." Albeit true for all companies, at what expense (no pun intended) do you get that done? Value your internal guests, and in turn they will value the guests that keep the doors revolving. At some point, PMHS lost site of that. And in turn, lost some very valuable employees that actually made a difference. Made the job fun. Bottom line, value your internal guests, and you will see that bottom line increase.

    Advice to Management

    Value your internal guests.

  3. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Mediocre salary at best. Growing company but with a bad reputation.

    Cons

    They do not follow through on what they promise. They are bullies and establish cliques at all levels. Corporate doesn't care about paying their bills. Vendors refuse to do business with them. They only care about opening new hotels. Worst company I have ever worked for in my 20 years of hospitality.

    Advice to Management

    Take care of your associates and existing hotels before spending time and money to open new ones..


  4. "Watch Your Back at the Hilton"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Linthicum Heights, MD
    Former Employee - Anonymous Employee in Linthicum Heights, MD
    Doesn't Recommend
    Negative Outlook

    Pros

    There are dedicated individuals for the most part. Employees had either just started or had been there for a while. The ones who had been there for a while created a real sense of community. Depending on who your manager is, you will receive support and encouragement.

    Cons

    There is a serious lack of professionalism, especially in the Human Resources department. I've never met a Human Resources executive, or any adult really, who has back-talked so many employees. There is no respect for her among employees or other directors and managers. If you ever go to her with a personal matter, assume it is not in confidence because the entire hotel will know about it in a matter of hours. I loved this job, but the environment drove me to leave and seek employment opportunities with management with whom I could trust.

    Advice to Management

    Find a way to get actual reviews from employees, rather than just reading reviews submitted when the problem is looking over everyone's shoulders.


  5. Helpful (1)

    "Very Disappointed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager
    Former Employee - Sales Manager
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at PM Hospitality Strategies full-time (Less than a year)

    Pros

    My base salary was great.

    Cons

    Unfortunately, I have nothing positive to say regarding this company. They hired me with false promises and expectations. There is no support from the corporate office. If you are in sales, most likely you will never bonus UNLESS you are at one of their top tier hotels. All the other hotels don't get the resources they need to be successful. The sad thing really is they really don't take care of their guests or their associates. The whole message of we take care of our associates because they will take care of the guests sounds like a great plan; they just don't practice what they preach.

    Advice to Management

    Just take care of your associates. Provide them with the resources they need to be successful and to give great service to the guests. Also, don't play favorites within the portfolio of hotels.


  6. Helpful (1)

    "Unorganized and no guidance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PM Hospitality Strategies full-time

    Pros

    They own a lot of properties so potential opportunity for growth or relocation. The company seems to be growing as well so revenue must be good.

    Cons

    No guidance from corporate management and little training. Also pay is not good and do not hire where departments

    Advice to Management

    Hire more people


  7. "Very Disappointing all around"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD
    Doesn't Recommend
    Neutral Outlook

    I have been working at PM Hospitality Strategies full-time (More than 3 years)

    Pros

    The owner Dave Pollin is top notch

    Cons

    Management company is hugely over rated. The owner Dave Pollin is terrific and continues to grow the company overall. The management also owned by him manages all of the properties so they do not have to work very hard to keep their revenue stream strong. Instead the properties are very mismanaged and support is lacking from above property level. So many chiefs with titles but no one in the field to actually support the properties properly. The people they do have in those roles are severally challenged and underperform in relation to their title. I have found them to be very dishonest as well. They make promises that serve them best at that moment with no thought to actually carry out those promises

    Advice to Management

    Make some changes in your upper management roles. The message is stale and the very high up managers are not doing enough to hold the middle managers (Regional Level) accountable

  8. Helpful (1)

    "Unorganized Top Structure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC

    I worked at PM Hospitality Strategies (More than 5 years)

    Pros

    Opportunity for advancement and career development exists within a decent sized portfolio giving opportunities across various markets, hotel brands, and corporate management.

    Cons

    The Company Officers like to take advantage of employees with little experience, grooming them for positions they are not qualified for. Often these employees are replaced with Cornell graduates. When times are tough, they make huge cuts! Top executives are very unorganized, and frequently constitute an emergency situation onto their staff. When the CEO drops the ball, everyone works until midnight...or however long it takes to get it done.

    Advice to Management

    Be more respectful of your staff, and more dedicated to their development. Employee reviews are not just about the money, and should be conducted on time, and used as a tool to effectively communicate clear goals to encourage upward mobility.


  9. "wrong people in the wrong place"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great hotel and the staff get great guest feedback

    Cons

    they have a very threatening way of managing employees.


  10. "Look elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Office Manager in Beltsville, MD
    Current Employee - Front Office Manager in Beltsville, MD
    Doesn't Recommend
    Neutral Outlook

    I have been working at PM Hospitality Strategies full-time (More than a year)

    Pros

    Movement within company, supposed to put five words but can't even come up with those

    Cons

    Pay, employee treatment, compensation, hours, benefits, management, corporate sucks


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