PNC Financial Services Group Reviews in Brecksville, OH | Glassdoor

PNC Financial Services Group Brecksville Reviews

Updated May 11, 2017
17 reviews

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Brecksville, OH

2.8
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Approve of CEO
PNC Financial Services Group President and Chief Executive Officer William S. Demchak
William S. Demchak
7 Ratings

17 Employee Reviews

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Pros
  • great focus on work life balance (in 339 reviews)

  • I get to work from home 2 days a week & my work days are Monday through Friday (in 69 reviews)

Cons
  • Work/Life balance can be difficult (in 96 reviews)

  • Again, upper management could be a little better informed (in 122 reviews)

More Pros and Cons

  1. Helpful (2)

    "Good company with career growth potential."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Specialist in Brecksville, OH
    Former Employee - Collections Specialist in Brecksville, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PNC Financial Services Group full-time (More than 3 years)

    Pros

    Supportive supervisors, achievable goals, team environment, co workers willing to help with any difficulties completing job tasks, training program made first day of live work easy, knew what to expect

    Cons

    While career growth is a reality it is difficult to change departments/change career path. Upper management not always informed on day to day difficulties of job.

    Advice to Management

    Stay informed of what your customer facing workers are dealing with on a daily basis.


  2. "Current Employee Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bankruptcy Specialist in Brecksville, OH
    Current Employee - Bankruptcy Specialist in Brecksville, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time (More than 3 years)

    Pros

    PNC cares about it's customers, which in turn creates in envrionment where you learn a lot about how deliever a good experience. This translates well into other areas. I enjoy the benefits as well as the flexiable schedule policy that PNC offers.

    Cons

    The salaries are not as completitive as other banks offer.

  3. "Business Banking Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Banking Underwriter in Brecksville, OH
    Current Employee - Business Banking Underwriter in Brecksville, OH
    Doesn't Recommend
    Neutral Outlook

    I have been working at PNC Financial Services Group full-time (More than 5 years)

    Pros

    The position is fulfilling. You are challenged on a daily basis in managing multiple different departments to ensure that tasks specific to each transaction are completed. The work is challenging. The processes and equipment needed to perform your daily duties are provided.

    Cons

    I find no downsides to this job for me... Do not exists.

    Advice to Management

    To management, I would say "change is good". Being able to bring in new talent, or develop talent whose opinions do not closely mirror those already established allows for the most productive work environment.


  4. Helpful (3)

    "Sociopaths Galore."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Financial Sales Consultant in Brecksville, OH
    Former Employee - Branch Financial Sales Consultant in Brecksville, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at PNC Financial Services Group full-time (More than 10 years)

    Pros

    Good location no worries about traffic. Lots of cool people if you can wade through the fearfully paralyzed naysayers.

    Cons

    Where to start. The place for the most part already had poor abusive supervisors but with company addition of "A Better Way" the supervisors are unbearable. "better way" is a creepy manipulative practice that's preaches intense cult like behavior and makes it impossible to reach goals due to the fact that once you reach them they hang the carrot out further. No matter how well your efficiency and accuracy you will never be more than mediocre on paper...therefore no raises and also makes it difficult to move into other departments because you can not separate yourself from the pact. You'll need help from people in those departments to vouch for you in order to move. I recently left due to bullying and humiliation by my emasculating supervisor.

     The place claims that they want to be a technology leader in the industry but it's really just placing band-aids over their inefficiencies to mask it from investors and outside talent. Example is their hiring board. Claimed to be new and improved. When you find a position click apply it just sends you right back to the old job website where you would then apply for the job. Also if you applied you can see these ridiculous criteria and "competency" ratings or suggestions. Job descriptions are even more vague than they ever were and the place pays very little and attempts to treat you like children by offering cookies found in a dusty closet for compensation or for "employee appreciation week".

    Advice to Management

    Grow up.


  5. Helpful (1)

    "Consumer Support SPOC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst I in Brecksville, OH
    Current Employee - Analyst I in Brecksville, OH
    Recommends
    Neutral Outlook

    I have been working at PNC Financial Services Group full-time (More than 8 years)

    Pros

    Great co-workers and management is great. Flexible schedule and pretty much can make your own schedule as long as your in the office until 9pm. Shift differential pay and bonus if you qualify.

    Cons

    Cut backs and department is being eliminated. Loud coworkers at time who have no consideration when others are in the phone.

    Advice to Management

    Crack down on getting other's to focus on their jobs and stop unnecessary chit chat


  6. Helpful (2)

    "Steady workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Orginator in Brecksville, OH
    Current Employee - Loan Orginator in Brecksville, OH
    Recommends
    Neutral Outlook

    I have been working at PNC Financial Services Group full-time (More than 8 years)

    Pros

    very steady place to work

    Cons

    not given the tools to do your job effectively

    Advice to Management

    less micro managing


  7. Helpful (2)

    "Loan Support Analyst Ii"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Support Specialist II in Brecksville, OH
    Current Employee - Loan Support Specialist II in Brecksville, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at PNC Financial Services Group full-time (More than 8 years)

    Pros

    Job security, plenty of work, flexible work schedule and professional work environment

    Cons

    Promotions are not based on hard work or skill set. Management is more concerned with personal traits versus the ability to do the job or lead a team. This has made for many poor decisions and loss in productivity to include increased Risk to the bank.

    Advice to Management

    Make decision that are self motivated and lead by example

  8. Helpful (4)

    "No advancement, new pay grades are a joke!!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Document Technician in Brecksville, OH
    Current Employee - Document Technician in Brecksville, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at PNC Financial Services Group full-time (More than 3 years)

    Pros

    401k match, some people are friendly

    Cons

    The "better way" that is going in the Operations part of this bank is a complete joke. Everyday you have a huddle in the morning asking you what your "mood" is on a big white board and what your productivity for each of the functions that you work on the following day are on it (red and green percent numbers that are rated against the bench marks). It truly feels like you are in kindergarten every morning. You have to have a timer running in your face your whole day on your computer screen because this is the "Better Way initiative" for time utilization and productivity. Pay is a joke now since no one is getting raises anymore since they lowered all the pay grades and new people on average $3 hr less now from previous hires. If you are a hard worker, don't waste your time with this company!

    Advice to Management

    Grow up, stop acting like kids and put people that have brains and personalities in mgt positions. You are loosing tons of good employees now since you made your pay grades " more competitive" Stop restructuring upper mgt, It's not working!


  9. "PNC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Debt Collector in Brecksville, OH
    Current Employee - Debt Collector in Brecksville, OH
    Recommends
    Positive Outlook

    I have been working at PNC Financial Services Group full-time (More than 3 years)

    Pros

    Friendly coworkers, decent schedule, non-tolerable of unprofessionalism

    Cons

    You feel like a number and everything is monitored-not great opportunity for advancement-when i worked there you didn't have a choice of what role you were placed in - a manager would be in collections one year and bankruptcy in the next

    Advice to Management

    Ease up on the micro managing


  10. "Started out good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Support in Brecksville, OH
    Former Employee - Loan Support in Brecksville, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at PNC Financial Services Group (More than 5 years)

    Pros

    The people are nice. Some supervisors are ok

    Cons

    Management is horrible, supervisors aren't any better . They started this new performance review system that is stupid called the better way , trust me it's not you have to place a magnet on this big white board and rate your mood for the day , and talk about you feelings . Then the supervisor goes over your work from the day before in front of everyone. They write your number in red or green , green being good red bad , and that gets reported to upper management. Don't apply there way better banks out there .

    Advice to Management

    Invest in better supervisors


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