PNC Financial Services Group Reviews in Cincinnati, OH | Glassdoor

PNC Financial Services Group Cincinnati Reviews

Updated March 2, 2017
37 reviews

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Cincinnati, OH

3.4
Star Star Star Star Star
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Approve of CEO
PNC Financial Services Group President and Chief Executive Officer William S. Demchak
William S. Demchak
14 Ratings

37 Employee Reviews

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Pros
  • great focus on work life balance (in 322 reviews)

  • Opportunity to work from home (depending on role) (in 64 reviews)

Cons
  • There is a need for work/life balance (in 86 reviews)

  • Again, upper management could be a little better informed (in 116 reviews)

More Pros and Cons

  1. "Great while it last"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - F5 Network Engineer in Cincinnati, OH
    Current Contractor - F5 Network Engineer in Cincinnati, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at PNC Financial Services Group as a contractor (More than a year)

    Pros

    great environment. always learning something. certification training paid for (if FTE)

    Cons

    contractors are disposable.
    no certification training if you are a contractor.

    Advice to Management

    have better on-boarding. have a better insight of your budget to prevent premature ending of contracts.


  2. "The regular employees are awesome but management up are not very helpful."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller Lead in Cincinnati, OH
    Current Employee - Teller Lead in Cincinnati, OH
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at PNC Financial Services Group full-time (More than 5 years)

    Pros

    Great people to work with. I still have life long friendships with the individuals I started out with.

    Cons

    Management doesn't reward or listen very well and the further up you talk to the worse it gets.

    Advice to Management

    They should reward the individuals that have put in the effort for years and years not punish them to help the newbies


  3. "Great Benefits!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Teller in Cincinnati, OH
    Current Employee - Lead Teller in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time (More than a year)

    Pros

    PNC offers great hours and benefits.

    Cons

    Compensation is low but they do offer benefits to even it out.
    Customers and management can be difficult to deal with.

    Advice to Management

    Appreciate the branch employees and have their back when it comes to conflict.


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  5. "Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cincinnati, OH
    Current Employee - Anonymous Employee in Cincinnati, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time (Less than a year)

    Pros

    -good opportunity for growth within the company, employee benefits are great.

    Cons

    Training fails to adequately prepare someone for the work, and has a high expectation for self-education, resulting in misinformation and inability to preform, as well as the pay is not enough for basic income


  6. "Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cincinnati, OH
    Current Employee - Anonymous Employee in Cincinnati, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at PNC Financial Services Group full-time (More than 5 years)

    Pros

    Strong market share. Strong community presence.

    Cons

    There is a continued expense management focus.


  7. Helpful (2)

    "Assistant branch manager, retail network."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Branch Manager in Cincinnati, OH
    Current Employee - Assistant Branch Manager in Cincinnati, OH
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time (More than 8 years)

    Pros

    Great company culture, great health care and retirement benefits, good product offerings. You're treated like a valuable asset from top to bottom, not a corporate number. Your ideas are heard and you feel valuable to the company's success.

    Cons

    Terrible compensation. Branches cannot compete on base pay and are bleeding staff to other banks, increasing workload and making it more challenging to earn incentive pay. Company shows no qualifiable effort to fix this problem and it is becoming systemic. Some technology platforms are cumbersome and too time consuming to utilize.

    Advice to Management

    You need to increase your base pay to become competitive and retain good talent immediately.


  8. Helpful (1)

    "Decent workplace, lousy pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Cincinnati, OH
    Current Employee - Teller in Cincinnati, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at PNC Financial Services Group full-time (More than a year)

    Pros

    My particular team is amazing. The individuals in my branch are wonderful, and they define all of the good points of my experience with PNC. Strong work-life balance is a huge focus for lower management and it shows.

    Cons

    Little to no support from anyone above a branch manager; limited to no overtime even when it is desperately necessary; no desire to promote from within rather than bring in outside hires.

    Advice to Management

    Empower your lower management to provide their teams with the resources required to focus; allow an appropriate amount of time for goals to be met.


  9. Helpful (2)

    "Commercial Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Banker in Cincinnati, OH
    Current Employee - Relationship Banker in Cincinnati, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good products and services, good co woorkers, good benefits

    Cons

    management rides you like a rented donkey


  10. Helpful (2)

    "Teller Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounts Receivable Manager in Cincinnati, OH
    Former Employee - Accounts Receivable Manager in Cincinnati, OH
    Doesn't Recommend

    I worked at PNC Financial Services Group full-time (More than a year)

    Pros

    The holidays were the only pro

    Cons

    Calls offs - staff is called on their days off to come in to fill in.
    Small staff for as large of a branch.
    Lazy employees who have been there for years.

    Advice to Management

    Get up from behind your desk and help do something. Anything would be better than nothing.


  11. Helpful (5)

    "Banks are banks... But if you're going to go Corporate, go here."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Client Solution Specialist in Cincinnati, OH
    Current Employee - Senior Client Solution Specialist in Cincinnati, OH
    Recommends
    Positive Outlook

    I have been working at PNC Financial Services Group full-time (More than 3 years)

    Pros

    Good benefits, decent incentive bonus structure, good work culture that promotes Diversity & Inclusion

    Cons

    If you aren't eligible for bonuses the standard industry 1% merit increase means your annual raise doesn't even cover inflation.
    Senior Leadership can be super lazy depending on the line of business


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