PNC Financial Services Group Reviews in Cincinnati, OH | Glassdoor

PNC Financial Services Group Cincinnati Reviews

Updated December 19, 2017
41 reviews

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Cincinnati, OH

3.4
StarStarStarStarStar
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Approve of CEO
PNC Financial Services Group President and Chief Executive Officer William S. Demchak
William S. Demchak
15 Ratings

41 Employee Reviews

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Pros
  • PNC is a very work life balance company (in 362 reviews)

  • I get to work from home 2 days a week & my work days are Monday through Friday (in 72 reviews)

Cons
  • Belief that work life balance is much better than what it actually is (in 106 reviews)

  • Pressure from upper management for outbound calls can be unbearable (in 130 reviews)

More Pros and Cons

  1. "Wealth Management Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Wealth Management Intern in Cincinnati, OH
    Former Intern - Wealth Management Intern in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PNC Financial Services Group as an intern

    Pros

    Big company so has lots of resources.
    Surprisingly great access to management.

    Cons

    Most co-workers are not as motivated.
    More of a sales role.


  2. Helpful (1)

    "Great environment, at times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Branch Manager in Cincinnati, OH
    Former Employee - Assistant Branch Manager in Cincinnati, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at PNC Financial Services Group full-time (More than 3 years)

    Pros

    Great work environment if you enjoy working with a team, hitting sales goals and working with everyday customers to reach their financial needs.
    I enjoyed the people I worked with and everyday clients.
    Fast paced, juggle a lot of responsibilities and continually evolving.

    Cons

    Seems that the company is starting to become somewhat like other banks.
    Past focus on customer service, now more focused on goals, credit cards and reaching tick marks.
    Increased responsibility with little increase in pay and incentives

    Advice to Management

    Increase pay if goals are going to be increased
    Do not dumb down incentive plan and make it harder to attain
    Don't focus all resources in CIQ scoring metric

  3. Helpful (1)

    "Easy work, Low pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Teller Banking Representative in Cincinnati, OH
    Former Employee - Teller Banking Representative in Cincinnati, OH
    No opinion of CEO

    I worked at PNC Financial Services Group part-time (More than a year)

    Pros

    -Free performance banking account benefit
    -Nice hours
    -Consistency within work place
    -Excellent work-life balance

    Cons

    -You're one employee out of thousands; nobody really listens/cares about your concerns
    -Very low pay for tellers and hard to advance
    -They constantly stress selling products that they don't educate you on


  4. "Great place to work, unfortunately purchased in 2005 by another bank"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Supervisor in Cincinnati, OH
    Former Employee - Operations Supervisor in Cincinnati, OH
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at PNC Financial Services Group full-time

    Pros

    Great pay and good benefits

    Cons

    Smaller local bank thus the aquisition


  5. "Great while it last"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - F5 Network Engineer in Cincinnati, OH
    Current Contractor - F5 Network Engineer in Cincinnati, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at PNC Financial Services Group as a contractor (More than a year)

    Pros

    great environment. always learning something. certification training paid for (if FTE)

    Cons

    contractors are disposable.
    no certification training if you are a contractor.

    Advice to Management

    have better on-boarding. have a better insight of your budget to prevent premature ending of contracts.


  6. "The regular employees are awesome but management up are not very helpful."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller Lead in Cincinnati, OH
    Current Employee - Teller Lead in Cincinnati, OH
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at PNC Financial Services Group full-time (More than 5 years)

    Pros

    Great people to work with. I still have life long friendships with the individuals I started out with.

    Cons

    Management doesn't reward or listen very well and the further up you talk to the worse it gets.

    Advice to Management

    They should reward the individuals that have put in the effort for years and years not punish them to help the newbies


  7. "Great Benefits!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Teller in Cincinnati, OH
    Current Employee - Lead Teller in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time (More than a year)

    Pros

    PNC offers great hours and benefits.

    Cons

    Compensation is low but they do offer benefits to even it out.
    Customers and management can be difficult to deal with.

    Advice to Management

    Appreciate the branch employees and have their back when it comes to conflict.

  8. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cincinnati, OH
    Current Employee - Anonymous Employee in Cincinnati, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time (Less than a year)

    Pros

    -good opportunity for growth within the company, employee benefits are great.

    Cons

    Training fails to adequately prepare someone for the work, and has a high expectation for self-education, resulting in misinformation and inability to preform, as well as the pay is not enough for basic income


  9. "Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cincinnati, OH
    Current Employee - Anonymous Employee in Cincinnati, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at PNC Financial Services Group full-time (More than 5 years)

    Pros

    Strong market share. Strong community presence.

    Cons

    There is a continued expense management focus.


  10. Helpful (2)

    "Assistant branch manager, retail network."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Branch Manager in Cincinnati, OH
    Current Employee - Assistant Branch Manager in Cincinnati, OH
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time (More than 8 years)

    Pros

    Great company culture, great health care and retirement benefits, good product offerings. You're treated like a valuable asset from top to bottom, not a corporate number. Your ideas are heard and you feel valuable to the company's success.

    Cons

    Terrible compensation. Branches cannot compete on base pay and are bleeding staff to other banks, increasing workload and making it more challenging to earn incentive pay. Company shows no qualifiable effort to fix this problem and it is becoming systemic. Some technology platforms are cumbersome and too time consuming to utilize.

    Advice to Management

    You need to increase your base pay to become competitive and retain good talent immediately.


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