PNC Financial Services Group Reviews in Cleveland, OH | Glassdoor

PNC Financial Services Group Cleveland Reviews

Updated November 5, 2017
164 reviews

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Cleveland, OH Area

3.2
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PNC Financial Services Group President and Chief Executive Officer William S. Demchak
William S. Demchak
66 Ratings

164 Employee Reviews

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Pros
  • great focus on work life balance (in 355 reviews)

  • I get to work from home 2 days a week & my work days are Monday through Friday (in 69 reviews)

Cons
More Pros and Cons

  1. "PNC is a good place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Systems Analyst in Independence, OH
    Current Employee - Business Systems Analyst in Independence, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time (More than 5 years)

    Pros

    Management takes in feedback from employees & increase benefits based upon the input (more leave time, vacation buy, freezing medical costs, etc).

    Cons

    I expect most of the cons are not unique to PNC... Banking is highly regulated so there is a lot of red tape. Business teams who work with IT are wildly different in their experience & approach when working on an IT project. Project deadlines can be arbitrary & not based in reality.

    Advice to Management

    More rigor & review on business cases for IT projects. Communicate IT process changes with business teams for their buy in. Ensure business teams are properly staffed & familiar with the process to work with IT on projects.


  2. "Conservative approach to all things banking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Banker in Cleveland, OH
    Former Employee - Business Banker in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at PNC Financial Services Group full-time (More than 3 years)

    Pros

    Lots of focus on branch network; that's where all their resources go.

    Cons

    -Due to high resource expense at branch level, operations and technology is roughly 10 years behind similar size competitors. This causes lags in processing some of the most simple tasks
    -Have to constantly verify and follow up service issues to ensure they are completed by back office personnel; prior experience at other banks everything is handled via very succinct, efficient processes.
    -Expectation to work at all hours of the day. People will email you and expect responses at 10pm (employees and clients)
    -Very conservative with lending practices and overall appetite for business; had to refer many opportunities to other banks because PNC just didn't want to do them

    Advice to Management

    Rather than spending so much capital on employees you should use that to get this bank current with competitors. That involves streamlining operational processes and adding competent systems in place of incompetent people.

  3. "AMG Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Institutional Asset Management in Cleveland, OH
    Former Intern - Institutional Asset Management in Cleveland, OH

    I worked at PNC Financial Services Group as an intern (More than a year)

    Pros

    Good environment. A lot of great people

    Cons

    No room for Growth. My experience was not challenging enough.


  4. "Not the place for career growth and long term stay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PC Specialist in Cleveland, OH
    Current Employee - PC Specialist in Cleveland, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at PNC Financial Services Group full-time (More than 3 years)

    Pros

    - Job security
    - Good benefits and vacation
    - Work life balance is good and company puts a lot of emphasis on improving it.

    Cons

    - Compensation is poor in IT overall and below average, minimal 2% to no raises annually.
    - No career path. Moving up internally is pretty much the same as applying externally unless you plan to work in one position for 10+ years then maybe you'll have a chance to finally move up to the next career level.
    - Annual and mid-year reviews are literally copied word for word each year by management, hence why its easy for them to justify the 2% or no raise.
    - Poor management at the lowest level in IT. Most managers only care about themselves and how they can achieve their personal goals/agenda using their employees in order to look good to upper management.
    - No true leadership in management.
    - You will not feel valued as an employee, only takes about a year or two to figure that out.

    Advice to Management

    Advice to management goes in one ear and out the other, so there's no point of giving any advice because employee's opinions are not valued.


  5. "Not the place to grow in your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PC Specialist in Cleveland, OH
    Current Employee - PC Specialist in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at PNC Financial Services Group full-time (More than 3 years)

    Pros

    Company offers competitive vacation time with option to buy a week of vacation after 2 years. Offers 401k match as well as a pension. Medical insurance is mediocre and gets more expensive each year. One big improvement and policy change was the maternity/paternity leave. Mothers get 16 weeks paid and fathers get 6 weeks paid.

    Work life balance is pretty good for most positions.

    Cons

    There is no set career path for certain positions. You just seem stuck in one spot with no where to go and its really hard move up internally because you can never meet the qualifications of the positions that interest you.

    Compensation is poor and below average with super low raises or no raises at all. No bonuses of any kind. You will be lucky if you get a 2% raise at your end-year review. All the money is at the executive level or upper management level. Work-visa contractors that are hired from over seas get paid big bucks which is sad because it takes away jobs and compensation from American workers.

    Management does not encourage you to grow your career within PNC. When this comes up in conversation, they are totally fine with you leaving the company to go work else where. To me this shows the lack of employee value.

    If you do end up looking to apply or work for this company, I would suggest to apply in Pittsburgh because that's where they apply all their focus, money, time and effort.

    Advice to Management

    PNC needs to do a better job at making their lower management level accountable for how they manage their employees. I've been working for here for a few years and the type of management we're under makes me dislike what I do and making me consider looking for better opportunities outside the company. I would also advise to reconsider how employees, their talents and skills are valued. I dont understand why employees have to leave PNC for a year or more to a different company in order to get a better position and compensation back when applying back to PNC.


  6. "Branch manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Cleveland, OH
    Former Employee - Branch Manager in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PNC Financial Services Group full-time (Less than a year)

    Pros

    Good incentive good benifits good pay

    Cons

    Long hours too many goals

    Advice to Management

    More feedback


  7. "Financial Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Advisor in Cleveland, OH
    Former Employee - Financial Advisor in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at PNC Financial Services Group full-time (More than a year)

    Pros

    Short commute to work locations

    Cons

    Terrible pay, terrible products, churn and burn customers to make a living, too many meetings, a lot of hostility amongst staff, morale is low.

    Advice to Management

    Management needs to either help or get the h@ll out of the way and resolve that they are useless. Clearly too many report ups.

  8. "Great place to work, not great pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Cleveland, OH
    Current Employee - Product Manager in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time (More than a year)

    Pros

    Excellent place to work, great people, lenient WFH and vacation/sick day policy, employee groups allow you to get more involved, leadership feels genuine and passionate about the people

    Cons

    Pay is not competitive to market, at least in Technology/Digital


  9. "Assistant Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Cleveland, OH
    Current Employee - Assistant Manager in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time (More than 5 years)

    Pros

    Benefits, ability to grow with company, lots of opportunity to advance.

    Cons

    Salary is not competitive with other institutions or enough for responsibilities

    Advice to Management

    Listen to your teams that are performing


  10. "Operations Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Highland Hills, OH
    Current Employee - Anonymous Employee in Highland Hills, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at PNC Financial Services Group full-time (More than a year)

    Pros

    Work independently alone at times

    Cons

    Supervisors are phony, friends with employees, One employee calls her supervisor mom in front of people SMH. Supervisors are not professional at all!!! Only the male supervisor, the other two female supervisors are phony.

    Advice to Management

    Seems to show more respect towards the younger employees opposed to the older ones. Phony supervisors! Stop being petty over small things such as moving trash cans from individuals desks. One trash can per section with 6 people per section? Really? Unsanitary!


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