PNC Financial Services Group Reviews in New York City, NY | Glassdoor

PNC Financial Services Group New York City Reviews

Updated May 13, 2017
100 reviews

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New York City, NY Area

3.7
Star Star Star Star Star
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PNC Financial Services Group President and Chief Executive Officer William S. Demchak
William S. Demchak
44 Ratings

100 Employee Reviews

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Pros
  • great focus on work life balance (in 322 reviews)

  • Opportunity to work from home (depending on role) (in 64 reviews)

Cons
  • There is a need for work/life balance (in 86 reviews)

  • Again, upper management could be a little better informed (in 116 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Improvement and self progress is promoted at every step"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Sales Consultant in Little Ferry, NJ
    Current Employee - Financial Sales Consultant in Little Ferry, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time (More than 3 years)

    Pros

    Personal achievement is rewarded and recognized by superiors. Personal life is prioritized. One of the best companies for working moms. Mentoring program helps making dreams possible.

    Cons

    There could.be better health insurance program as well as better base salary compare to similar positions in the sector.

    Advice to Management

    Do your best to keep your objective approach for continues employee engagement.


  2. "Great Job While in College"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in Eatontown, NJ
    Current Employee - Bank Teller in Eatontown, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group part-time (Less than a year)

    Pros

    Promotion opportunities, recognition, raises when deserved, team oriented, very high corporate support, flexible hours. I work for a great team, it may not be the same management or team characteristics at other locations.

    Cons

    Very product knowledge demanding, sales matter to an extreme. This could be a good thing, depends on your perception. Not a job to sit and study for class. No benefits for part-time.

    Advice to Management

    Keep doing what your doing, continue to show support and recognition towards the teller team.


  3. Helpful (1)

    "Mostly good company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Universal Banker in Middletown, NJ
    Former Employee - Universal Banker in Middletown, NJ
    Recommends
    Disapproves of CEO

    I worked at PNC Financial Services Group full-time (More than a year)

    Pros

    Company culture is very employee-oriented
    HR & Benefits platform is best-in-class
    Responsible and conservative financial institution that has avoided risky loans & investments
    Sales management environment encourages ethical sales practices, unlike other large US banks

    Cons

    Suffering the same fate as the rest of the banking industry-no customers coming to branches, makes it hard to meet sales goals
    In the end upper management is not loyal to long-term employees and eliminates positions of those who have worked there for over 30 years
    Compensation for lower level employees is almost insultingly low

    Advice to Management

    Stop giving EVP's multi-million dollar bonuses every year and pass some of those earnings down to the people actually driving business


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  5. "Stable job, great people, things started to change as I left"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telller Representative/Sales Associate in Califon, NJ
    Former Employee - Telller Representative/Sales Associate in Califon, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at PNC Financial Services Group part-time (More than 5 years)

    Pros

    There was a sense of loyalty to employees (in my district). Offered benefits and were accommodating; my position was being eliminated, they were able to make things work so I could find a new position at the same branch and remain employed.

    Cons

    Started to become more bureaucratic and micro-managed when I left (the company in general, not my branch itself), I'm not sure how much it's changed since. Also started to become more sales-oriented for tellers, which made it tough to balance a genuine relationship with regular customers and peddling products onto them.

    Advice to Management

    Ease up on the sales pressure for tellers (the company in general; my branch manager was great and I couldn't ask for any other improvements from them)


  6. Helpful (2)

    "Good training. Decent pay. Not that much opportunities for advancement."

    Star Star Star Star Star
    Former Employee - Anonymous Employee in West Caldwell, NJ
    Former Employee - Anonymous Employee in West Caldwell, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at PNC Financial Services Group full-time (Less than a year)

    Pros

    good training. the pay is decent. they offer tuition reimbursement.

    Cons

    hours are horrible. Sales goals are almost impossible.

    Advice to Management

    increase the sales commission and fix the sales goals to keep your employees.


  7. Helpful (1)

    "It's a job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Financial Sales Consultant in Newark, NJ
    Current Employee - Branch Financial Sales Consultant in Newark, NJ
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at PNC Financial Services Group full-time (More than a year)

    Pros

    Great training give you a lot of financial insight it is something I would recommend to a recent grad, do it.

    Cons

    They are really geared towards their goals the management can be a little ridiculous but comes with the territory it just ends up being tiresome.


  8. "Customer Sales Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in New York, NY
    Former Employee - Customer Service Representative in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at PNC Financial Services Group full-time (More than a year)

    Pros

    Focus on work life balance, collaborative work environment, opportunities to grow and move laterally and vertically.

    Cons

    Not a very competitive salary


  9. Helpful (2)

    "Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Newark, NJ
    Current Employee - Teller in Newark, NJ

    I have been working at PNC Financial Services Group part-time (Less than a year)

    Pros

    Easy job to get, Good customer service experience

    Cons

    Management is vey annoying and asking you everyday to get referrals, the branch is very organized and find myself being the only teller working when there is a packed line and drive thru. Just too many rules they expect you to be remember

    Advice to Management

    Never leave less two tellers working. Trust that your employees are getting referrals instead of forcing them.


  10. "Great place to start a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Consultant in Clifton, NJ
    Current Employee - Financial Consultant in Clifton, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time (More than a year)

    Pros

    Great opportunity for new bankers to learn banking and understand how to utilize a consultative needs based approach.

    Cons

    The base salary is difficult to live on.

    Advice to Management

    Keep doing what you're doing!


  11. "Excellent work/life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Sales and Service Representative in East Brunswick, NJ
    Current Employee - Branch Sales and Service Representative in East Brunswick, NJ
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time (More than a year)

    Pros

    work/life balance
    diversity
    'do the right thing' for the client

    Cons

    high deductible health insurance
    varying competencies among management

    Advice to Management

    should have broad knowledge in order to coach effective


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