PNC Financial Services Group Reviews
Updated Jun 1, 2023
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Top Review Highlights by Sentiment
- "good benefits and sign up process for benefits is appropriately uncomplicated with clear explanations for all options." (in 868 reviews)
- "Great people here who genuinely care about doing things well and doing right by our clients." (in 446 reviews)
- "They offer low pay compared to other banks because of a 'great commission structure'." (in 631 reviews)
- "Depending on which branch you are placed management is poor and will not work well with the bankers/tellers" (in 401 reviews)
- "Upper management was terrible to work for always pushing for more sales never happy." (in 161 reviews)
Ratings by Demographics
This rating reflects the overall rating of PNC Financial Services Group and is not affected by filters.
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- Current Employee, more than 1 year★★★★★Featured Review
Amazing company to work for
Apr 16, 2023 - Business Banking Specialist in Houston, TXRecommendCEO ApprovalBusiness OutlookPros
Transparency, and teamwork, they are committed to developing your career as much as you want to and give you all the tools to succeed. Phenomenal training. They treat their employees very well and the culture is open and honest and supportive.
Cons
I really can't think of any
Continue reading - Current Employee, more than 8 years★★★★★
Great company with felxibility
Jun 1, 2023 - Internal Audit Senior Manager in Cleveland, OHRecommendCEO ApprovalBusiness OutlookPros
Flexibility, Team atmosphere, Great Leadership
Cons
Tight timelines, Not considering impacts of all decisions made towards methodology
- Current Employee, more than 5 years★★★★★
Great Place to Figure it Out
May 24, 2023 - AVP-BRANCH MANAGER in Frederick, MDRecommendCEO ApprovalBusiness OutlookPros
Company is very aware of technology and understands how it important it is to the growth of future relationships as well as company growth overall. The people are very supportive. Leadership take a personal interest in others even when you wouldn't think they would.
Cons
Career progression can be slow. Raises are not anything major. As a Branch Manager you receive discretionary bonuses but that is just the problem. You do not receive it based on a measurable metric or merit. It is simply how upper management feels about what you have done to a given point.
Continue reading - Former Employee, more than 1 year★★★★★
Great and solid compnay
May 30, 2023 - Business Analyst in Cleveland, OHRecommendCEO ApprovalBusiness OutlookPros
Work life balance was outstanding - many resources you can tap into for help to complete projects.
Cons
Company became too big after consolidation of National City 10 years ago. Assets efficiency put the bank at risk should a recession come.
Continue reading - Current Employee, more than 8 years★★★★★
Pay is awful. No real way to move up. Pay raises 2%
Mar 10, 2023 - Residential Mortgage UnderwriterRecommendCEO ApprovalBusiness OutlookPros
Good benefits; excellent work life balance and flexible schedules. Work from home is the norm for mortgage lending. 401k Match and a Pension. Health benefits are pretty good. You do have to play their little games to get extra HSA $$.
Cons
You are lucky to get a 2% raise. If you meet all expectations you get a 2% raise. Exceed Expectations you will get 2.5% raise and they will make it like it is the biggest raise ever. I have tried to move up and like others, jobs are posted, people apply and they pull down the requisition for no reason. People in my department have applied for 30 -40 posted positions but no one has been moved or even given an interview. But they expect us to live off 2% raises and no bonuses. I have other lenders throwing money at me to leave and I am so close, if I can only give up the 4 weeks vacation to start over.
Continue reading - Current Employee★★★★★
Pros
Benefits Work life balance Large company growth Lots of potential career growth
Cons
Pay scale target ranges are broad Evaluation processes Depending on the department sometimes there is no direct career path and you feel stuck.
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Decent work life balance Bank holidays and 15 days PTO/year Remote work options for some positions 401K and pension options Stock purchase Health insurance-HSA only
Cons
Mediocre pay for the amount of work expected More work continues to be given to existing employees Management takes the opinion of other managers and leaders instead of listening to their employees Managers are heavily influenced by the opinion of other leaders instead of growing/guiding by their own beliefs Difficult to move up-employees are encouraged to volunteer on additional committees with no additional compensation just to be considered for a higher position Little to no merit increase-2% on average, however this current year there was no increase for many employees, others received a mediocre small "bonus"
Continue reading - Former Employee, more than 1 year★★★★★
Management Matters
May 31, 2023 - Universal Banker in Brookfield, WIRecommendCEO ApprovalBusiness OutlookPros
Pay was pretty decent at the time. Able to Build up your skill set in many different areas with transferrable skills. Loved my 1 Hour lunches
Cons
Management and the way they treat you is very poor. It is a lot of favoritism which is extremely unethical. Had to continue to beg for additional training and still never received it due to “not enough staff” “staffing issues” hmm I wonder why that is. This essentially hindered me from growing within the company. Pay not as good as other banks.
Continue reading - Current Employee, more than 5 years★★★★★
Unusual Retention Strategy
Apr 19, 2023 - Scrum Master Associate in Pittsburgh, PARecommendCEO ApprovalBusiness OutlookPros
The company appears to be stable even during economic bumps. Commitment to diversity and accessibility is high. Office flexibility is good.
Cons
Salary can sometimes get stuck even if performance rating is high. The usual excuse is “these are just the rules we have to follow. There’s nothing anyone can do about it. Let’s change the subject.” This leaves the employee with the very real future of being underpaid for the foreseeable future.
Continue reading - Former Employee, more than 1 year★★★★★
Good Benefits/Ok Pay
May 30, 2023 - Branch Sales and Service Associate in Maitland, FLRecommendCEO ApprovalBusiness OutlookPros
Good benefits All Federal Holiday's off w/ pay Salary + hourly pay if over 40 hours Potentials to receive bonuses
Cons
Boys Club Pressure from management to push products
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PNC Financial Services Group Reviews FAQs
PNC Financial Services Group has an overall rating of 3.6 out of 5, based on over 9,396 reviews left anonymously by employees. 63% of employees would recommend working at PNC Financial Services Group to a friend and 61% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
63% of PNC Financial Services Group employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated PNC Financial Services Group 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at PNC Financial Services Group to be culture, career development, benefits and the cons to be senior leadership, management, compensation.
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