PNC Financial Services Group Reviews | Glassdoor

PNC Financial Services Group Reviews

Updated April 23, 2018
4,009 reviews

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3.4
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PNC Financial Services Group President and Chief Executive Officer William S. Demchak
William S. Demchak
1,449 Ratings

4,009 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. Featured Review

    "Branch Sales and Service Representative, Part-Time Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PNC Financial Services Group full-time

    Pros

    Gives workers an opportunity to build customer service skills in the retail banking industry, with sales, operations, proficiency, and working in a team-based environment cooperatively with others. Incentives were offered for meeting quarterly sales goals, a score of 4.8 or higher on CIQ which compensated for all the hard work.

    Cons

    Too many expectations in one role, not enough pay. The training online working on the computer alone is very boring and needs to be more interactive.

    Advice to Management

    Focus more on the bigger picture, instead of micro-managing things that would not matter in the long run.


  2. "Good company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA

    I have been working at PNC Financial Services Group full-time (More than a year)

    Pros

    Great benefits and working atmosphere. Colleagues are very smart and good to work with.

    Cons

    No break room. Slow to promote.

  3. "C&IB Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at PNC Financial Services Group full-time

    Pros

    PNC has a strong employee community and the line of business is collaborative and they appreciate people who go above and beyond. You have a lot of opportunity to be included in strategic projects and customer opportunities if you work hard.

    Cons

    They are trying to look at how they regard their talent in a different way. Typically they see strong young people for 4-5 years, then they leave because there doesn't seem to be a lot of movement among the older employees so younger ones feel stuck. They are actively working on this, which is great, but just one of the reasons I left.

    Advice to Management

    Don't hold on to good talent just because they're good. If they're a top performer, they should be promoted within the organization. Also, stop limiting how many 'exceeds' performance reviews for lines of business. The line "We only have two exceeds" to give out, gets old when you're a top performer.


  4. "Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group full-time

    Pros

    Better working conditions than most large banks.

    Cons

    No work/life balance. They keep the branches severely understaff to same money, creating a very difficult situation for employees.


  5. "Loan Officer Assistant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group full-time

    Pros

    Great benefits and great place to work

    Cons

    Pnc has a great atmosphere and great co workers


  6. "BSSA"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group full-time

    Pros

    It's a great company to work for if you are in a good branch. Fortunately, everyone I've worked with has been a blessing.

    Cons

    The salary is not up to par with the other banks in terms of salary for Bankers. They need to work on that. The incentive payout distribution for different models is a little skeptical as well.


  7. "Great Company to Start"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group full-time

    Pros

    Decent Salary for coming out of undergrad. The training is pretty good and gives a nice foundation. Depending on role in C&IB, there can be travel, but not an overwhelming amount (depends on your team, too). Excellent work life balance. Good focus on minority groups and young professionals.

    Cons

    Salary is lower than the competition. Not a great emphasis on development or allowing flexibility in switching roles internally. Managers and their guidance/helpfulness vary strongly. Getting better with developing talent, but could be stronger.

    Advice to Management

    Focus more on mentoring and having managers have honest conversations. Salaries need to be higher across the board, especially if strong C&IB talent is to be retained. Also, bonuses for education should be considered.

  8. "Great company to work for but leadership is something to be desired."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Sales Consultant in Orlando, FL
    Former Employee - Financial Sales Consultant in Orlando, FL
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at PNC Financial Services Group full-time (More than 3 years)

    Pros

    The company seems to lack job security. Leaders tend to care less about mentoring and more about results with lack of procedure on how to produce expected results.

    Cons

    Informal training for this role. BDOs lack management experience and don’t know how to mentor. This role requires formal presentation training that is not available.

    Advice to Management

    Hire managers that are willing to coach, train and develop employees that have strong interpersonal skills and management experience


  9. "MLO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Safe and stesdy company to work for with no drastic changes or office drama

    Cons

    Just bought a new system and roll out has been awful. Managers wont admit it but this is killing sales.

    Advice to Management

    Take the fall on the Empower investment going so poorly. When only 15% hit the "easy" bonus maybe offer more incentives.


  10. "Excellent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Workout Officer in Atlanta, GA
    Former Employee - Loan Workout Officer in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PNC Financial Services Group full-time (More than 5 years)

    Pros

    Benefits, management, flexibility, locations, opportunity

    Cons

    Limited advancement if you are not in the major market areas


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