PNC Financial Services Group Reviews | Glassdoor

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PNC Financial Services Group Reviews

Updated February 21, 2018
3,907 reviews

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3.4
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PNC Financial Services Group President and Chief Executive Officer William S. Demchak
William S. Demchak
1,395 Ratings

3,907 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. Featured Review

    "Teller Banking Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller Banking Representative in Birmingham, AL
    Former Employee - Teller Banking Representative in Birmingham, AL

    I worked at PNC Financial Services Group part-time (More than a year)

    Pros

    The "typical banking hours" are nice. For employees that are full-time, you have several benefits such as health insurance, retirement, etc.

    Cons

    Banking can be a very stressful environment as you are dealing with other people's money and working under high activity (multiple transactions at a time). Many branches were understaffed which did not help with the stress load.


  2. "Help Desk Administrator - Change Delivery Organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Help Desk Administrator in Pittsburgh, PA
    Current Employee - Help Desk Administrator in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group (Less than a year)

    Pros

    Excellent company to work for. Great benefits, vacation, occasional absence days, personal days, and bank holidays! I don't take advantage of the health plan, but from my understanding it's pretty generous. They give you an option to add money to a Health Savings Account for completing wellness incentives. Eligible for Tuition and Education reimbursement after 6 months. The culture is very strong too. Everyone seems to be playing for the same Powerlink team, no matter your role! CEO is a model person as well.

    Cons

    The working arrangements for this role were not well arranged. From my understanding, an option to work from home was promised, but never delivered upon. In general communication seems to be an issue at this company, as our customer, mainly internal, seem to be unaware and or clueless about the processes in place.

    Advice to Management

    Hire the right people, foster an environment where everyone can contribute to the company's success, and make it a priority to have everyone on the same page.

  3. "MLO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at PNC Financial Services Group full-time (More than a year)

    Pros

    large organization, pension, footprint, good name. Growing bank with various business segments for advancement.

    Cons

    dying branch network, technology, turnover with front line employees. No clear vision for where company is going.

    Advice to Management

    Invest in more training for your front line employees. Less webinars and more hands on training from veterans within the organization.


  4. "Associate Relationship Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at PNC Financial Services Group full-time

    Pros

    This is a good stepping stone to becoming a Relationship Manager. If you focus your energy on assisting the higher producing RM's, you'll learn a lot about becoming a successful RM.

    Cons

    You can get stuck with a lot of grunt work in this position. Some RM's will treat you like a Secretary. You'll be pulled in a lot of different directions at times. Time management is crucial in this role. Do not expect a big end of year bonus.

    Advice to Management

    Working remotely seems to be discouraged in this role. That's understandable when you have client calls or internal meetings, but I don't think working remotely once a week should have such a stigma as long as you are getting your work done and being productive


  5. "Current employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Consultant in Raleigh, NC
    Current Employee - Financial Consultant in Raleigh, NC
    Recommends
    Positive Outlook

    I have been working at PNC Financial Services Group full-time (More than 3 years)

    Pros

    Excellent training , good staff and management.

    Cons

    Competition could be better , base pay very low.


  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at PNC Financial Services Group full-time

    Pros

    Ability to move up in the company. Lots of other job opportunities beyond what you may initially hire in for. Great benefits!

    Cons

    In the retail banking environment I know i am expected to sell but there is a lot of micro managing and pressure to specifically sell credit cards, which may be okay for some but is not my cup of tea.


  7. "Love this company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter III in Pittsburgh, PA
    Current Employee - Underwriter III in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time (More than 3 years)

    Pros

    Great management, culture and work life balance.

    Cons

    Needs more flexible work from home.

  8. "It's ok, but could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Sales and Service Representative
    Former Employee - Branch Sales and Service Representative

    I worked at PNC Financial Services Group (More than a year)

    Pros

    Great benefits, awesome training resources

    Cons

    Be prepared to work Saturdays as well as make outbound calls for sales.

    Advice to Management

    Support staff . . . If they are uncomfortable working at another branch, don't force them to go there, especially if said branch is a hostile environment.


  9. "PNC Jobs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Universal Banker in Indianapolis, IN
    Current Employee - Universal Banker in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group (More than a year)

    Pros

    Lots of growth potential but you have to earn it.

    Cons

    Low base salary in entry level positions

    Advice to Management

    Good job


  10. "Internal Auditor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time

    Pros

    Great company culture. Strong management. Great opportunity for development.

    Cons

    There are really no cons here.


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