PNC Financial Services Group Reviews | Glassdoor

PNC Financial Services Group Reviews

Updated October 19, 2017
3,683 reviews

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3.4
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Approve of CEO
PNC Financial Services Group President and Chief Executive Officer William S. Demchak
William S. Demchak
1,290 Ratings

3,683 Employee Reviews

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Pros
  • great focus on work life balance (in 345 reviews)

  • I get to work from home 2 days a week & my work days are Monday through Friday (in 69 reviews)

Cons
More Pros and Cons

  1. Featured Review

    "Reputable Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Private Client Group Relationship Manager in Uniontown, PA
    Current Employee - Private Client Group Relationship Manager in Uniontown, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at PNC Financial Services Group full-time (More than 3 years)

    Pros

    Provides room for advancement and opportunities to learn additional skills. The tools available to complete job tasks is always improving.

    Cons

    The evolving financial services industry has made it difficult for various positions to remain consistent in their roles and responsibilities.

    Advice to Management

    Establish a rigid list of expectations for employees and roles.


  2. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Representative in Toms River, NJ
    Former Employee - Financial Representative in Toms River, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at PNC Financial Services Group full-time (More than 3 years)

    Pros

    Full benefits. Decent pay. Opportunity for growth

    Cons

    Opportunities for growth aren't that good. Unless somebody high up likes you, good luck .

    Advice to Management

    Don't create false tension to promote competition amongst workers.

  3. "Not for the sensitive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Kalamazoo, MI
    Former Employee - Customer Service Representative in Kalamazoo, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at PNC Financial Services Group full-time (More than a year)

    Pros

    Great starting pay and benefits

    Cons

    You're getting paid to be a punching bag


  4. "Good Enviornment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter in Jacksonville, FL
    Former Employee - Recruiter in Jacksonville, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at PNC Financial Services Group full-time (More than 3 years)

    Pros

    Loved the team atmosphere. It was challenging and constantly stretched me.

    Cons

    Things got a little boring/monotonous at times.

    Advice to Management

    Keep engaging and challenging the status quo!


  5. "Teller Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group full-time

    Pros

    Consistent hours and friendly staff

    Cons

    Pnc is based around customer reviews which can be bad due to fees and unhappy clients.


  6. "Enjoyable work atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller Lead in Hueytown, AL
    Current Employee - Teller Lead in Hueytown, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time (More than a year)

    Pros

    The clients you get to know and love are the best part of the job. Them and the coworkers make coming to work an enjoyable experience.

    Cons

    The rise and fall of busy to slow times. There is also a large push for certain products, but the company also promotes a need-based selling, which makes for a complicated dynamic.

    Advice to Management

    Be more proactive in ensuring your employees are set up to success and promotion. Do not give them the hope of moving forward if you do not give them the tools to do so.


  7. "Financial Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Sales Consultant in West Windsor, NJ
    Current Employee - Financial Sales Consultant in West Windsor, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time (More than a year)

    Pros

    Good incentives in the universal branch. Some smart people, PNC offers good services

    Cons

    Universal branches are more disorganized, lots of operational and production responsibility, universal structure would be better split between two positions, operational branch service associates and financial consultant which mostly focus on sales

    Advice to Management

    Universal branch model works on paper on and on payroll not so much in busy areas

  8. "Branch service and sales associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group full-time

    Pros

    Promotes from within. Of all the "big Banks" they definitely focus more on employee/customer well-being

    Cons

    Safety. Turnover. National City/PNC merger still affecting branch employees (location closure due to market over-saturation)


  9. "Financial Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time (More than 3 years)

    Pros

    PNC is a great company to work for. Focus is on improving the financial wellbeing of its customers.

    Cons

    Compensation is on the low side. The grid is difficult.

    Advice to Management

    Review compensation policies - a lot of great people leave for greener pastures because of low pay.


  10. "Operations Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Analyst in Richardson, TX
    Former Employee - Operations Analyst in Richardson, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at PNC Financial Services Group full-time (More than 3 years)

    Pros

    Was able to acquire thorough training on processes, procedures and technical knowledge easily. Promotion to the next level was obtainable.

    Cons

    Management does not address and resolve employee peer-to-peer issues fairly.


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