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PNC Financial Services Group Reviews
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    PNC Financial Services Group Reviews

    Updated October 19, 2017
    3,683 reviews

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    Full-timePart-time
    3.4
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    PNC Financial Services Group President and Chief Executive Officer William S. Demchak
    William S. Demchak
    1,290 Ratings

    3,683 Employee Reviews

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    Pros

    • great focus on work life balance (in 345 reviews)

    • I get to work from home 2 days a week & my work days are Monday through Friday (in 69 reviews)

    Cons
    More Pros and Cons
    1. Featured Review

      "Reputable Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Private Client Group Relationship Manager in Uniontown, PA
      Current Employee - Private Client Group Relationship Manager in Uniontown, PA
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at PNC Financial Services Group full-time (More than 3 years)

      Pros

      Provides room for advancement and opportunities to learn additional skills. The tools available to complete job tasks is always improving.

      Cons

      The evolving financial services industry has made it difficult for various positions to remain consistent in their roles and responsibilities.

      Advice to Management

      Establish a rigid list of expectations for employees and roles.

    2. "Good place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Financial Representative in Toms River, NJ
      Former Employee - Financial Representative in Toms River, NJ
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at PNC Financial Services Group full-time (More than 3 years)

      Pros

      Full benefits. Decent pay. Opportunity for growth

      Cons

      Opportunities for growth aren't that good. Unless somebody high up likes you, good luck .

      Advice to Management

      Don't create false tension to promote competition amongst workers.

      3. Join the PNC Financial Services Group team
      See Our Latest Jobs

    3. "Not for the sensitive"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Customer Service Representative in Kalamazoo, MI
      Former Employee - Customer Service Representative in Kalamazoo, MI
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at PNC Financial Services Group full-time (More than a year)

      Pros

      Great starting pay and benefits

      Cons

      You're getting paid to be a punching bag

    4. "Good Enviornment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Recruiter in Jacksonville, FL
      Former Employee - Recruiter in Jacksonville, FL
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at PNC Financial Services Group full-time (More than 3 years)

      Pros

      Loved the team atmosphere. It was challenging and constantly stretched me.

      Cons

      Things got a little boring/monotonous at times.

      Advice to Management

      Keep engaging and challenging the status quo!

    5. "Teller Lead"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at PNC Financial Services Group full-time

      Pros

      Consistent hours and friendly staff

      Cons

      Pnc is based around customer reviews which can be bad due to fees and unhappy clients.

    6. "Enjoyable work atmosphere"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Teller Lead in Hueytown, AL
      Current Employee - Teller Lead in Hueytown, AL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at PNC Financial Services Group full-time (More than a year)

      Pros

      The clients you get to know and love are the best part of the job. Them and the coworkers make coming to work an enjoyable experience.

      Cons

      The rise and fall of busy to slow times. There is also a large push for certain products, but the company also promotes a need-based selling, which makes for a complicated dynamic.

      Advice to Management

      Be more proactive in ensuring your employees are set up to success and promotion. Do not give them the hope of moving forward if you do not give them the tools to do so.

    7. "Financial Sales Consultant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Financial Sales Consultant in West Windsor, NJ
      Current Employee - Financial Sales Consultant in West Windsor, NJ
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at PNC Financial Services Group full-time (More than a year)

      Pros

      Good incentives in the universal branch. Some smart people, PNC offers good services

      Cons

      Universal branches are more disorganized, lots of operational and production responsibility, universal structure would be better split between two positions, operational branch service associates and financial consultant which mostly focus on sales

      Advice to Management

      Universal branch model works on paper on and on payroll not so much in busy areas

    8. "Branch service and sales associate"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at PNC Financial Services Group full-time

      Pros

      Promotes from within. Of all the "big Banks" they definitely focus more on employee/customer well-being

      Cons

      Safety. Turnover. National City/PNC merger still affecting branch employees (location closure due to market over-saturation)

    9. "Financial Advisor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at PNC Financial Services Group full-time (More than 3 years)

      Pros

      PNC is a great company to work for. Focus is on improving the financial wellbeing of its customers.

      Cons

      Compensation is on the low side. The grid is difficult.

      Advice to Management

      Review compensation policies - a lot of great people leave for greener pastures because of low pay.

    10. "Operations Analyst"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Operations Analyst in Richardson, TX
      Former Employee - Operations Analyst in Richardson, TX
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at PNC Financial Services Group full-time (More than 3 years)

      Pros

      Was able to acquire thorough training on processes, procedures and technical knowledge easily. Promotion to the next level was obtainable.

      Cons

      Management does not address and resolve employee peer-to-peer issues fairly.

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