PNC Financial Services Group 3,261 Reviews | Glassdoor

PNC Financial Services Group Reviews

Updated March 24, 2017
3,261 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
PNC Financial Services Group President and Chief Executive Officer William S. Demchak
William S. Demchak
1,067 Ratings

3,261 Employee Reviews

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Pros
  • Work life balance is pretty good at PNC (in 302 reviews)

  • Opportunity to work from home (depending on role) (in 63 reviews)

Cons
  • There is a need for work/life balance (in 83 reviews)

  • Disconnect from upper management to employees (in 112 reviews)

More Pros and Cons

  1. Featured Review

    "Great work environment."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Sales and Service Associate in Marietta, GA
    Current Employee - Branch Sales and Service Associate in Marietta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at PNC Financial Services Group full-time (More than 5 years)

    Pros

    Everyone has the opportunity to succeed. Good benefits packages and bonus structure is awesome from the start of our career

    Cons

    Sometimes it is difficult to receive a pay raise and customer service reviews can ruin your bonus at the end of the quarter

    Advice to Management

    Receive more feedback from employees


  2. "Retail Banking"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Brand Representative in Bethesda, MD
    Former Employee - Brand Representative in Bethesda, MD
    Recommends
    Positive Outlook

    I worked at PNC Financial Services Group full-time (More than a year)

    Pros

    Great Company culture, Sales driven while still supporting ethics sales practice. They place heavy importance on customer service and employee satisfaction.

    Cons

    Pay scale seems to be lower than other banks,


  3. "Financial Specialists"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PNC Financial Services Group full-time

    Pros

    Strong, client focused culture.
    Better savings and cd rates than most banks.

    Cons

    A lot of micro managing.
    Technologically behind with apps, as well as work systems.

    Advice to Management

    Trust your employees more with decision making


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great environment, below average comp"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Head in Pittsburgh, PA
    Current Employee - Department Head in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time (More than 5 years)

    Pros

    Good working environment, collaborative culture, flexible work arrangements

    Cons

    Low base compensation, consistently low annual increases while the bank continues to generate above comparative profits

    Advice to Management

    Compensate existing employees


  6. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Lead
    Current Employee - Project Lead
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time

    Pros

    Flexible for working mothers and fathers.

    Cons

    Very High Stress Levels and Work loads


  7. "Big Bank Future Vision"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at PNC Financial Services Group full-time

    Pros

    Great technology, strong training programs, room for advancement

    Cons

    Somewhat conservative in their vision. Communication at all levels could be improved


  8. "Operations Analyst I"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Research Analyst in Pittsburgh, PA
    Former Employee - Operations Research Analyst in Pittsburgh, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at PNC Financial Services Group full-time (More than 3 years)

    Pros

    PNC is very big on a culture of inclusion and work life balance. At least in theory. I held three different positions there ad felt all of my bosses were fair, kind, and understanding.

    Cons

    You are just one tiny little voice in a high operation. Even if your department only has 5 people in it, decisions that impact your daily work load and ability to complete that work are way above anyone you know's level. My supervisors always heard us iut, and did attempt to convey concerns, but at the time the entire bank was switching to "the better way" procedures. It was not a better way. Way overworked and understaffed in my last role

    Advice to Management

    Break it down. PNC is huge. What works for one department ay not work for another. What works at one location could be the opposite of production in another. Trust your appointed managers to make the right choices for the department, instead of execs who haven't worked in operations in 20 years shuffle the entire compay.


  9. "Branch sales and service associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Financial Sales Consultant in Raleigh, NC
    Current Employee - Branch Financial Sales Consultant in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time (Less than a year)

    Pros

    Culture, benefits, competitive salary.

    Cons

    Saturday hours worked on an occasion.


  10. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group full-time

    Pros

    Great benefits structure; enjoy the "going to market as one" philosophy; technology is far superior to any other financial institution I know of

    Cons

    Some might look at PNC as "too big" but each market has a degree of autonomy in decision making


  11. "Branch Sales & Service Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time

    Pros

    Great hours, fair benefits, great customer interactions

    Cons

    Starting pay for bankers is very low, and the sales incentive is far too pushy.

    Advice to Management

    Focus on providing 5 star interactions. Sometimes making someones banking more complete does not require a sale. Ease off the sales goals.



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