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PNC Financial Services Group

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PNC Financial Services Group

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PNC Financial Services Group Reviews

Updated Jun 1, 2023

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Found 8,844 of over 9K reviews
3.6
63% Recommend to a Friend
PNC Financial Services Group  President and Chief Executive Officer William S. Demchak
77% Approve of CEO

Found 8,832 of over 9K reviews

3.6
63%
Recommend to a Friend
77%
Approve of CEO
PNC Financial Services Group  President and Chief Executive Officer William S. Demchak
William S. Demchak
3,609 Ratings

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Finance

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Commercial Customer Service Representative

What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.

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Finance

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Top Review Highlights by Sentiment

Pros
  • "good benefits and sign up process for benefits is appropriately uncomplicated with clear explanations for all options.(in 868 reviews)
  • "Work life balance is good and company puts a lot of emphasis on improving it.(in 490 reviews)
  • "Great people here who genuinely care about doing things well and doing right by our clients.(in 446 reviews)
  • "Great culture and very friendly(in 227 reviews)
  • "Great training and resources for internal promotions.(in 204 reviews)
Cons
  • "They offer low pay compared to other banks because of a 'great commission structure'.(in 631 reviews)
  • "Depending on which branch you are placed management is poor and will not work well with the bankers/tellers(in 401 reviews)
  • "Low salary and old school in terms of technology(in 232 reviews)
  • "Make sure you have a good manager and regionally good manager(in 226 reviews)
  • "Upper management was terrible to work for always pushing for more sales never happy.(in 161 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of PNC Financial Services Group and is not affected by filters.

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  1. 5.0
    Current Employee, more than 1 year
    Featured Review

    Amazing company to work for

    Apr 16, 2023 - Business Banking Specialist in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Transparency, and teamwork, they are committed to developing your career as much as you want to and give you all the tools to succeed. Phenomenal training. They treat their employees very well and the culture is open and honest and supportive.

    Cons

    I really can't think of any

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  2. 5.0
    Current Employee, more than 8 years

    Great company with felxibility

    Jun 1, 2023 - Internal Audit Senior Manager in Cleveland, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexibility, Team atmosphere, Great Leadership

    Cons

    Tight timelines, Not considering impacts of all decisions made towards methodology

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  4. 4.0
    Current Employee, more than 5 years

    Great Place to Figure it Out

    May 24, 2023 - AVP-BRANCH MANAGER in Frederick, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company is very aware of technology and understands how it important it is to the growth of future relationships as well as company growth overall. The people are very supportive. Leadership take a personal interest in others even when you wouldn't think they would.

    Cons

    Career progression can be slow. Raises are not anything major. As a Branch Manager you receive discretionary bonuses but that is just the problem. You do not receive it based on a measurable metric or merit. It is simply how upper management feels about what you have done to a given point.

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  5. 5.0
    Former Employee, more than 1 year

    Great and solid compnay

    May 30, 2023 - Business Analyst in Cleveland, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work life balance was outstanding - many resources you can tap into for help to complete projects.

    Cons

    Company became too big after consolidation of National City 10 years ago. Assets efficiency put the bank at risk should a recession come.

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  6. 3.0
    Current Employee, more than 8 years

    Pay is awful. No real way to move up. Pay raises 2%

    Mar 10, 2023 - Residential Mortgage Underwriter 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good benefits; excellent work life balance and flexible schedules. Work from home is the norm for mortgage lending. 401k Match and a Pension. Health benefits are pretty good. You do have to play their little games to get extra HSA $$.

    Cons

    You are lucky to get a 2% raise. If you meet all expectations you get a 2% raise. Exceed Expectations you will get 2.5% raise and they will make it like it is the biggest raise ever. I have tried to move up and like others, jobs are posted, people apply and they pull down the requisition for no reason. People in my department have applied for 30 -40 posted positions but no one has been moved or even given an interview. But they expect us to live off 2% raises and no bonuses. I have other lenders throwing money at me to leave and I am so close, if I can only give up the 4 weeks vacation to start over.

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    11 people found this review helpful
  7. 4.0
    Current Employee

    Great Company

    May 29, 2023 - Sr. Digital Project Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits Work life balance Large company growth Lots of potential career growth

    Cons

    Pay scale target ranges are broad Evaluation processes Depending on the department sometimes there is no direct career path and you feel stuck.

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  8. 3.0
    Current Employee, more than 1 year

    Just OK

    May 18, 2023 - Anonymous-Current Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent work life balance Bank holidays and 15 days PTO/year Remote work options for some positions 401K and pension options Stock purchase Health insurance-HSA only

    Cons

    Mediocre pay for the amount of work expected More work continues to be given to existing employees Management takes the opinion of other managers and leaders instead of listening to their employees Managers are heavily influenced by the opinion of other leaders instead of growing/guiding by their own beliefs Difficult to move up-employees are encouraged to volunteer on additional committees with no additional compensation just to be considered for a higher position Little to no merit increase-2% on average, however this current year there was no increase for many employees, others received a mediocre small "bonus"

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    1 person found this review helpful
  9. 3.0
    Former Employee, more than 1 year

    Management Matters

    May 31, 2023 - Universal Banker in Brookfield, WI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay was pretty decent at the time. Able to Build up your skill set in many different areas with transferrable skills. Loved my 1 Hour lunches

    Cons

    Management and the way they treat you is very poor. It is a lot of favoritism which is extremely unethical. Had to continue to beg for additional training and still never received it due to “not enough staff” “staffing issues” hmm I wonder why that is. This essentially hindered me from growing within the company. Pay not as good as other banks.

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  10. 5.0
    Current Employee, more than 5 years

    Unusual Retention Strategy

    Apr 19, 2023 - Scrum Master Associate in Pittsburgh, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The company appears to be stable even during economic bumps. Commitment to diversity and accessibility is high. Office flexibility is good.

    Cons

    Salary can sometimes get stuck even if performance rating is high. The usual excuse is “these are just the rules we have to follow. There’s nothing anyone can do about it. Let’s change the subject.” This leaves the employee with the very real future of being underpaid for the foreseeable future.

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    2 people found this review helpful
  11. 4.0
    Former Employee, more than 1 year

    Good Benefits/Ok Pay

    May 30, 2023 - Branch Sales and Service Associate in Maitland, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good benefits All Federal Holiday's off w/ pay Salary + hourly pay if over 40 hours Potentials to receive bonuses

    Cons

    Boys Club Pressure from management to push products

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Viewing 1 - 10 of 8,832 Reviews
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PNC Financial Services Group Reviews FAQs

PNC Financial Services Group has an overall rating of 3.6 out of 5, based on over 9,396 reviews left anonymously by employees. 63% of employees would recommend working at PNC Financial Services Group to a friend and 61% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, PNC Financial Services Group employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at PNC Financial Services Group. This rating has decreased by -2% over the last 12 months.

63% of PNC Financial Services Group employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated PNC Financial Services Group 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at PNC Financial Services Group to be culture, career development, benefits and the cons to be senior leadership, management, compensation.

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