PNC Financial Services Group Reviews | Glassdoor

PNC Financial Services Group Reviews

Updated November 18, 2017
1,090 reviews

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3.0
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PNC Financial Services Group President and Chief Executive Officer William S. Demchak
William S. Demchak
304 Ratings

1,090 Employee Reviews

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Pros
  • great focus on work life balance (in 355 reviews)

  • I get to work from home 2 days a week & my work days are Monday through Friday (in 69 reviews)

Cons
More Pros and Cons

  1. "Lead teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead
    Former Employee - Team Lead

    I worked at PNC Financial Services Group part-time (More than 3 years)

    Pros

    Professional atmosphere, management engaged, customer focus

    Cons

    Sales focus, goals rise and sometime unbeatable


  2. "Great Coworkers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at PNC Financial Services Group full-time (More than a year)

    Pros

    Relaxed and friendly work environment.

    Cons

    Health Benefits are limited but expensive

  3. "Sr Oracle PLSQL Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group full-time

    Pros

    Good work Environment and benefits

    Cons

    Work is pretty slow and not catching up with cutting edge technologies


  4. "Financial Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at PNC Financial Services Group full-time

    Pros

    Very organized and extensive training

    Cons

    Most higher level positions are based in Pittsburgh, PA

    Advice to Management

    Bring more corporate jobs to the NYC metro area


  5. "PNC is a pleasant place to be employed."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pnc Bank Teller in Chicago, IL
    Former Employee - Pnc Bank Teller in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at PNC Financial Services Group full-time (More than a year)

    Pros

    The benefits are pretty great, especially if you are new to banking. Health Care is decent, you start out with 2 weeks paid vacation (3 weeks after a year) and 6 days of occasional absences (paid days if u have an emergency). There is 3 months of maternity leave after being employed for 6 months, and definite room for growth in this field with the right attitude. They give you a lot of online training when new products and services come out as well.

    Cons

    Sometimes management can be overbearing and insensitive to circumstances. The location I work right now is in the red (the regional decided that when we lost a full time teller that we didn't need another one, we only had one other full timer, switcher, part timer, and teller supervisor at an extremely busy branch. She claimed that due to PNC staffing charts, and our new addition of an assistant business branch manager (she was attempting to have her also trained as a backup teller) we were a fully staffed branch. With little help and being overwhelmed we quickly fell into the red. The branches response is to push the employees harder than before (up our CIQ, referrals, and appointments) or we will start getting write ups. This is NOT normal for a branch and it is pushing some really good employees to find work elsewhere. Not all branches are like this, so it really depends on which branch you are employed at to have the best experience. Management here does not stand up for staff when we are bullied and verbally assaulted by customers, so it's just poorly managed and the moral is low. However, career development is greatly encouraged and many people are promoted within a year. I now make a dollar extra from my base pay and look forward to furthering my career at another branch.

    Advice to Management

    Learn to not just look at numbers, but also listen to staff. We are the people who know the demographic of the population who banks with us. Do not look down on the people who work under you, rather, lift them up and encourage them by reminding them of the things they are doing right. It doesn't help anyone when you tell them everything they're doing wrong and micro manage staff.


  6. "Operations Development Program"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Development Program in Pittsburgh, PA
    Former Employee - Operations Development Program in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at PNC Financial Services Group full-time (More than a year)

    Pros

    The program offered a lot of opportunity to see different things before settling into one career trajectory. It also offered a 5-month "out of market rotation" where the company pays for your housing, so upon completion, one can have a lot of savings if you play your cards right. Pittsburgh is also a great city to be in for a few years.

    Cons

    Overall: The program was executed very inconsistently. Some program managers were very unorganized and did not help develop associates at all. Many associates were placed in rotations with no development value or business need whatsoever. Some rotations were insightful and allowed us opportunities to really add value to PNC, but this wasn't always the case.

    Talent: The program cohort was made of a generally good group of people, but some of our colleagues and rotational managers were unprofessional. There was inconsistency in this regard as well. I believe that PNC has a big talent problem, with many unintelligent and unprogressive people having been swept into the company over time.

    Salary: Very poor compensation while in the program, with management attempting to stunt your compensation growth as you exit the program. Be wary of how compensation is held against you after you're done.

    Advice to Management

    You've hired some of the best talent for these programs, so make use of our skills properly. Find some of your most mind-boggling issues across Operations and have us compete to find you solutions. And don't try to stunt our compensation growth as we exit the program- it leads to very quick turnover which is a loss for you.


  7. "Sr Underwriter, Business Banking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Underwriter in Indianapolis, IN
    Former Employee - Senior Underwriter in Indianapolis, IN

    I worked at PNC Financial Services Group full-time (Less than a year)

    Pros

    401k match, initial salary and small pension paid by company.

    Cons

    Goals increased both years I worked there. Technology needed for job was a nightmare. Bonuses are rare and small.

    Advice to Management

    Underwriters support sales and should have a share in bonuses.

  8. "Loan Support analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group full-time (More than a year)

    Pros

    Work life balance
    Room for improvement

    Cons

    Low pay
    Not much room for advancement
    Politics


  9. "Operations Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PNC Financial Services Group part-time

    Pros

    Great place to work for

    Cons

    The task is kind of mundance


  10. "Average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at PNC Financial Services Group full-time

    Pros

    Good work/life balance, casual environment

    Cons

    No support from management
    Shorthanded
    Low ceiling commission
    Technologically behind other banks

    Advice to Management

    Invest in better technology, make the bankers jobs easier. Do a better job of investing in your people


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