PNC Financial Services Group Reviews | Glassdoor

PNC Financial Services Group Reviews

Updated July 20, 2017
569 reviews

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5.0
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PNC Financial Services Group President and Chief Executive Officer William S. Demchak
William S. Demchak
268 Ratings

569 Employee Reviews

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Pros
  • great focus on work life balance (in 334 reviews)

  • I get to work from home 2 days a week & my work days are Monday through Friday (in 65 reviews)

Cons
  • Work/Life balance can be difficult (in 92 reviews)

  • Again, upper management could be a little better informed (in 119 reviews)

More Pros and Cons

  1. Featured Review

    "1st time in call center, great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Pittsburgh, PA
    Current Employee - Customer Service Representative in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time (Less than a year)

    Pros

    Good work environment. Growth is promoted. Best job I've have to date truthfully.

    Cons

    Be prepared, this is still a call center job so its not for everyone.

    Advice to Management

    Stay organized!


  2. "PNC review by former employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Burlington, MA
    Former Employee - Administrative Assistant in Burlington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PNC Financial Services Group full-time (More than 10 years)

    Pros

    Innovative company interested in providing superior customer service in all aspects of financial management.
    Excellent work environment with focus on effective communication, transparency, collaboration, career development, process improvement, risk management, and work life balance.
    Very generous benefits package and extensive resources to help promote employee health.

    Cons

    Footprint of business outside of Massachusetts. Need further development in Massachusetts.

  3. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO
    Recommends
    Positive Outlook

    I worked at PNC Financial Services Group full-time (More than a year)

    Pros

    The culture, benefits, and the hours are great.

    Cons

    Unecessary meetings. High turn over

    Advice to Management

    Work on turn over of the tellers


  4. Helpful (1)

    "Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banker in Springfield, OH
    Former Employee - Banker in Springfield, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at PNC Financial Services Group full-time (More than a year)

    Pros

    Close to my home adress.

    Cons

    This company and their management and upper management don't take care of people

    Advice to Management

    Human Resources does not hear employee s opinions against management. Worst bank I worked for.


  5. "Assistant Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Cleveland, OH
    Current Employee - Assistant Manager in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time (More than 5 years)

    Pros

    Benefits, ability to grow with company, lots of opportunity to advance.

    Cons

    Salary is not competitive with other institutions or enough for responsibilities

    Advice to Management

    Listen to your teams that are performing


  6. "Great Culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Sales and Service Associate in Edison, NJ
    Current Employee - Branch Sales and Service Associate in Edison, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time (More than a year)

    Pros

    Good staff, excellent bonus structure, work life balance, consultative selling, extensive training, upward mobility

    Cons

    Branches are understaffed and other branches have to help

    Advice to Management

    Let's increase employee retention


  7. "FADP Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Pittsburgh, PA
    Current Employee - Financial Analyst in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time (Less than a year)

    Pros

    Very good rotations and a lot of opportunities of networking.
    Bunch of learning labs allow analyst to gain training
    Many activities and event within groups and whole department

    Cons

    Rotation duration is too short, and you have to learn and catch up things fast

  8. "Auditor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Auditor in Belleville, IL
    Former Employee - Auditor in Belleville, IL
    Recommends

    I worked at PNC Financial Services Group full-time (More than 3 years)

    Pros

    Desire to work part time

    Cons

    Do not want to work weekends

    Advice to Management

    Motivated worker


  9. Helpful (1)

    "Senior Loan Processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Loan Processor in Downers Grove, IL
    Current Employee - Senior Loan Processor in Downers Grove, IL
    Recommends
    Positive Outlook

    I have been working at PNC Financial Services Group full-time (More than a year)

    Pros

    I get to work from home 2 days a week & my work days are Monday through Friday

    Cons

    My raise, especially since I made the Presidents Club was an embarrassment

    Advice to Management

    Compensation for well deserved employess


  10. "Great company to be a part of."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Detection & Loss Analyst in Kalamazoo, MI
    Former Employee - Detection & Loss Analyst in Kalamazoo, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at PNC Financial Services Group full-time (More than 5 years)

    Pros

    Benefits are very good. 6 weeks of time off for Dads is the greatest benefit I've ever had.

    Cons

    Lack of action by senior management. They ask employees for feedback but don't make changes based on the feedback.

    Advice to Management

    Listen to employees


Showing 569 of 3,608 reviews
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