PNC Financial Services Group Reviews | Glassdoor

PNC Financial Services Group Reviews

Updated April 25, 2017
3,335 reviews

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Full-time Part-time

3,335 Employee Reviews

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Pros
  • great focus on work life balance (in 315 reviews)

  • Opportunity to work from home (depending on role) (in 64 reviews)

Cons
  • There is a need for work/life balance (in 84 reviews)

  • Disconnect from upper management to employees (in 112 reviews)

More Pros and Cons

  1. Helpful (1)

    "A decent place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Sales and Service Representative in Ann Arbor, MI
    Current Employee - Branch Sales and Service Representative in Ann Arbor, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at PNC Financial Services Group full-time (More than a year)

    Pros

    - 15 days vacation to start
    - multiple tiered benefits to choose from
    - inclusive environment that promotes diversity
    - bankers hours and schedule
    - most positions are full time
    - decent pay to start (try to negotiate)

    Cons

    - the BSSR role should be paid better than a BSSA, we do twice the work and are expected to have knowledge in every area
    - hard to get a raise
    - survey obsession culture
    - constant emails with sales goals / cc'd to everyone in the region with embarrassing call outs against branches that are underperforming
    - high turnover because other banks pay more

    Advice to Management

    PNC made a billion dollar profit in the last quarter, pass that down to the employees you hounded to meet sales goals. None of these institutions learned from Wells Fargo, relax with the unrealistic numbers. Reward the underlings handsomely and the sales will come. We do the footwork.


  2. "Challenging every day."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investigations Lead - Associate I in Louisville, KY
    Current Employee - Investigations Lead - Associate I in Louisville, KY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time (More than 5 years)

    Pros

    Vacation
    Leave Policy
    New Mothers Rooms
    401k
    Strong Diversity and Inclusion Initiatives

    Cons

    Salary not commiserate with experience or education. Stretch work does not come with salary increase.

    Advice to Management

    Pay people what they are worth. Talented people leave when they are not valued.


  3. "Financial Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at PNC Financial Services Group full-time (More than 5 years)

    Pros

    Good incentive program, you could earn easily extra 30-40K

    Cons

    Company doesn't seem to care about their employees, you are only number for them.


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  5. "Loved working here!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internal Financial Planner in Pittsburgh, PA
    Former Employee - Internal Financial Planner in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PNC Financial Services Group full-time (More than a year)

    Pros

    Opportunity to move up the company ladder. Great managers where my input was valued.

    Cons

    Workload was sometimes challenging, but this has been corrected with additional staff.


  6. "Stable job, great people, things started to change as I left"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telller Representative/Sales Associate in Califon, NJ
    Former Employee - Telller Representative/Sales Associate in Califon, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at PNC Financial Services Group part-time (More than 5 years)

    Pros

    There was a sense of loyalty to employees (in my district). Offered benefits and were accommodating; my position was being eliminated, they were able to make things work so I could find a new position at the same branch and remain employed.

    Cons

    Started to become more bureaucratic and micro-managed when I left (the company in general, not my branch itself), I'm not sure how much it's changed since. Also started to become more sales-oriented for tellers, which made it tough to balance a genuine relationship with regular customers and peddling products onto them.

    Advice to Management

    Ease up on the sales pressure for tellers (the company in general; my branch manager was great and I couldn't ask for any other improvements from them)


  7. "PNC Bank"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Portfolio Analyst and Strategy Specialist in Pittsburgh, PA
    Current Employee - Portfolio Analyst and Strategy Specialist in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time (More than 3 years)

    Pros

    Opportunity to move around and gain a broad spectrum of experience.

    Cons

    Once you are hired the advancement opportunities do not pay, so while there is a lot of opportunity, when you are promoted you will not be paid a market rate. It is common for people to leave and come back a couple years later.


  8. "Brand Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fairfax, VA
    Former Employee - Anonymous Employee in Fairfax, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at PNC Financial Services Group full-time (More than a year)

    Pros

    The ability to increase your income via performance.

    Cons

    I worked in the In-Store location, and the hours were not conducive to a work/life balance. Never got a weekend off and worked most holidays. At times I ran an entire branch alone. We were constantly understaffed due to the inflexibility, lack of morale, and aggressive sales goals, and alternative facts sale techniques. We were required to wear a uniform. I felt like a robot.

    Advice to Management

    schedule fairly, be a team player, lead by example, and see your employee as an individual not dispensable labor.


  9. "PNC Review"

    Star Star Star Star Star
    Former Employee - Underwriter II in Jacksonville, FL
    Former Employee - Underwriter II in Jacksonville, FL

    I worked at PNC Financial Services Group full-time (More than 3 years)

    Pros

    PNC allowed me the room to grow and the tools to do it well. Through out my employment for this company, I received recognition for several projects and held several positions within the company prior to the unfortunate layoff due to business needs in 2013.

    Cons

    I do not have any cons to list regarding PNC mortgage.


  10. "Financial Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Assistant in Raleigh, NC
    Former Employee - Financial Assistant in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PNC Financial Services Group full-time (More than 3 years)

    Pros

    Great working environment and great over-all atmosphere.

    Cons

    A few minor annoyances but nothing that you can't get used to.

    Advice to Management

    Keep it up!


  11. Helpful (1)

    "Great workplace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Treasury Management Sales Officer in Washington, DC
    Current Employee - Treasury Management Sales Officer in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time (More than 8 years)

    Pros

    Very flexible, want you to succeed, knowledgeable management after a certain level, good benefits (vacation/maternity/paternity/pension)

    Cons

    Low pay compared to market place.

    Advice to Management

    Pay your employees a fair market value.



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