PNC Financial Services Group Reviews | Glassdoor

PNC Financial Services Group Reviews

Updated March 24, 2017
1,016 reviews

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1,016 Employee Reviews

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Pros
  • Work life balance is pretty good at PNC (in 302 reviews)

  • Opportunity to work from home (depending on role) (in 63 reviews)

Cons
  • There is a need for work/life balance (in 83 reviews)

  • Disconnect from upper management to employees (in 112 reviews)

More Pros and Cons

  1. "Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Pittsburgh, PA
    Current Employee - Associate in Pittsburgh, PA
    Recommends
    Positive Outlook

    I have been working at PNC Financial Services Group full-time (More than a year)

    Pros

    The culture is very inclusive and coworkers are friendly

    Cons

    Compensation is lower than most large regional banks


  2. "Good starting company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service-Branch Appointment Setter in Kalamazoo, MI
    Current Employee - Customer Service-Branch Appointment Setter in Kalamazoo, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at PNC Financial Services Group part-time (Less than a year)

    Pros

    Weekly shift bids that allow you to choose what days you work and for how long. LOTS of training including a monthly team meeting that lasts 1 hour, daily team meetings that last 30 mins, and monthly evaluations on performance with team lead. You get monthly "quality" scores on calls that determine your incentive for that quarter. They're constantly monitoring calls and trying to find ways to improve the department, since it's relatively new. They give you all the tools you need to be successful- how you use it is up to you. There is also a lot of recognition, whether it's done by your team or showing on your paycheck.

    Cons

    There are system issues ALL the time. You would think a huge corporation like this one would make it easier to do your job. We get sent home all the time because the systems aren't working. They are pretty lenient about making sure your time is still paid, but it is still frustrating trying to provide an awesome customer experience when your computer programs aren't working.

    Advice to Management

    Stay on the same page. Don't tell your employees one thing and then do the exact opposite. Try to find innovative ways to keep the department growing. It is getting old calling the same people, hearing the same excuses, etc. The turnover will continue to stay high unless you find a way to keep employees motivated.


  3. "Great company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Product Manager I in Pittsburgh, PA
    Current Employee - Digital Product Manager I in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time (More than 3 years)

    Pros

    Overall, a great culture that encourages work/life balance and diversity. Good benefits for the most part.

    Cons

    The annual raises seem to be regularly very small/slow to grow. Not much recognition for hard work.

    Advice to Management

    Provide more incentives for highly functioning team members. Recognition goes a long way with regards to employee engagement.


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  5. "Development Program"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leadership Development Program Associate in Philadelphia, PA
    Current Employee - Leadership Development Program Associate in Philadelphia, PA
    Recommends
    Approves of CEO

    I have been working at PNC Financial Services Group full-time (Less than a year)

    Pros

    Work life balance, culture, diversity

    Cons

    Large analyst class - easy to get lost in the mix; compensation below average


  6. "PNC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time

    Pros

    Work life balance, career opportunity, benefits

    Cons

    Direction of company changes and results in sunk cost for projects which end up cancelled. Difficult to implement change due too many people around the table. It ends up being a waste of time and money.

    Advice to Management

    I feel a sense of ownership has been lost within projects. When there is a failure, it's no ones fault. Everyone has such a small stake in the game that there is no true accountability. There should be less people involved and the team of players should have a more singular focus to ensure success.


  7. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at PNC Financial Services Group full-time

    Pros

    Banking hours, federal
    Holidays off

    Cons

    Hard on sales, no communication


  8. Helpful (1)

    "PNC Bank"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group full-time

    Pros

    excellent work environment and company

    Cons

    they need to look at incentive better


  9. "Great while it last"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - F5 Network Engineer in Cincinnati, OH
    Current Contractor - F5 Network Engineer in Cincinnati, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at PNC Financial Services Group as a contractor (More than a year)

    Pros

    great environment. always learning something. certification training paid for (if FTE)

    Cons

    contractors are disposable.
    no certification training if you are a contractor.

    Advice to Management

    have better on-boarding. have a better insight of your budget to prevent premature ending of contracts.


  10. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Teller
    Current Employee - Lead Teller
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time (More than a year)

    Pros

    Benefits, Culture, Vacation time, advancement

    Cons

    To much workload. There's not enough time in banker hours to assist clients and do all operational tasks


  11. Helpful (1)

    "You can learn a lot here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Financial Sales Consultant
    Former Employee - Branch Financial Sales Consultant
    Recommends

    I worked at PNC Financial Services Group full-time (More than a year)

    Pros

    Instore bank environment is sales driven. You learn a lot and prepare you for other career opportunities. Marketing, sales, and how to create a clear understanding of maximizing your time to create solutions for clients.

    Cons

    Do not pay enough for as much that is expected of you.

    Advice to Management

    Increase salary to make job more appealing to stay



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