PNC Financial Services Group Reviews | Glassdoor

PNC Financial Services Group Reviews

Updated August 18, 2017
3,550 reviews

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3,550 Employee Reviews

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Pros
  • great focus on work life balance (in 334 reviews)

  • I get to work from home 2 days a week & my work days are Monday through Friday (in 67 reviews)

Cons
  • The hours for in-store branches are not ideal and make it hard for a work/life balance (in 94 reviews)

  • Again, upper management could be a little better informed (in 119 reviews)

More Pros and Cons

  1. "BSSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at PNC Financial Services Group full-time

    Pros

    Good benefits and time off

    Cons

    Scheduling and staffing, management support


  2. Helpful (1)

    "My favorite job so far!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time (More than a year)

    Pros

    Great culture, very diverse and inclusive. Benefits are outstanding - 3 weeks of vacation and extended maternity leave available, which is very important to me!

    Cons

    Some members of management don't necessarily do what they are supposed to, and seem to be given slaps on the hand, if any repercussions at all.

  3. "Best job I've had, good people and good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Fredericksburg, VA
    Former Employee - Bank Teller in Fredericksburg, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PNC Financial Services Group part-time (More than a year)

    Pros

    Ability to grow and move up the ladder, they are very open with giving you training for new positions they or you feel you might enjoy more. Can grow from within.

    Cons

    Having to stay in your job title at least 1 year. I.e. Floating teller can't easily switch being a teller at one branch even if there are openings for it.


  4. Helpful (1)

    "Full Time, Formerly UBC Role"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Consultant in Asheville, NC
    Current Employee - Financial Consultant in Asheville, NC
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time (More than a year)

    Pros

    Relaxed culture, not sales intensive, easy work, good management. Really enjoy the banker aspect. Interesting people to work with in the area.

    Cons

    People get canned for dumb reasons. Teller/banker hybrid role does not work. Having four bankers fighting for the same sales does not work.

    Advice to Management

    Continue to develop talent, pay needs to be increased, and be more selective when hiring people.


  5. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Teller in Pittsburgh, PA
    Former Employee - Senior Teller in Pittsburgh, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at PNC Financial Services Group full-time

    Pros

    vacationis the very best part of the job

    Cons

    low pay high deductuble for health ins


  6. "Universal Banker"

    StarStarStarStarStar
    Former Employee - Universal Banker in Owensboro, KY
    Former Employee - Universal Banker in Owensboro, KY

    I worked at PNC Financial Services Group full-time (More than a year)

    Pros

    Banker's Hours. Friendly customers that you got to know

    Cons

    Worked at a slow branch. I was a universal banker but when you help the same 12 customers every day, you run out of things to try to sell. I spent my time mostly behind the teller counter. Very sales oriented company. Even full time tellers were asked to try and sell every customer. Lots of outbound calling.

    Advice to Management

    None


  7. "Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at PNC Financial Services Group full-time

    Pros

    Great people and great management

    Cons

    Goals were increasing everyday. Really working to push its people to sell more, a notice difference over the six years I was there.

    Advice to Management

    Keep pushing as PNC's products are great, however foster a greater network of teamwork

  8. "Great place to work, unfortunately purchased in 2005 by another bank"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Supervisor in Cincinnati, OH
    Former Employee - Operations Supervisor in Cincinnati, OH
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at PNC Financial Services Group full-time

    Pros

    Great pay and good benefits

    Cons

    Smaller local bank thus the aquisition


  9. "Okay job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Washington, DC
    Former Employee - Bank Teller in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at PNC Financial Services Group full-time (More than a year)

    Pros

    Company match retirement, good vacation for full time employees, depending on branch not too busy, when there's enough employees for the branch everything is efficient

    Cons

    Pressure for sales, upper management stresses out managers who in turn get frustrated with employees, they try to make you get good numbers despite location and no new customers coming into the branch (so you're pushing sales on every customer even those that come in every day, managers low key racist and make you watch extra for customers of color for robberies but do anything for older white clients who may complain (I've seen people go against company policy just to appease these types of people just so they won't get bad reviews for the branch), part time employees get no benefits, high turnover and they take forever to hire new people, someone is always gone because they have to help somewhere else, no raise despite going from part time to full time

    Advice to Management

    Hire new people in a timely manner, don't fire people until you have plans to replace them, don't openly teach discrimination, focus more on customer service than sales since that's what you claim to be for, don't solely focus on numbers and the survey results for the branch, make goals realistic for location


  10. "A good place to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time

    Pros

    Focus on personal and career development.
    Financially secure company.
    Good vacation policy.
    Generous parental leave policy.

    Cons

    Ambiguity regarding job levels and raises tied to promotions.
    Technologically backward.


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