PNC Financial Services Group Reviews | Glassdoor

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PNC Financial Services Group Reviews

Updated January 17, 2018
1,196 reviews

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1,196 Employee Reviews

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Pros
Cons
  • Belief that work life balance is much better than what it actually is (in 106 reviews)

  • Pressure from upper management for outbound calls can be unbearable (in 130 reviews)

More Pros and Cons

  1. "OK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time

    Pros

    Room to grow since market share in GA is not as big compared to competitors

    Cons

    lots of cold calling due to slow walk in traffic


  2. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at PNC Financial Services Group part-time

    Pros

    Good benefits, fun people, very engaging with customers

    Cons

    Mixed communication between departments. No way to get time off of theres not enough staff

    Advice to Management

    Maybe listen to concerns raised by subordinates.

  3. Helpful (2)

    "Not for the sensitive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Kalamazoo, MI
    Former Employee - Customer Service Representative in Kalamazoo, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at PNC Financial Services Group full-time (More than a year)

    Pros

    Great starting pay and benefits

    Cons

    You're getting paid to be a punching bag


  4. "Big company with advancement opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at PNC Financial Services Group full-time

    Pros

    Transitioning to a culture that encourages employee development

    Cons

    Large organization where it can take a long time to get something done


  5. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group full-time

    Pros

    Company seems to really care about personal development of employees

    Cons

    System for obtaining leads for investments is not efficient


  6. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time

    Pros

    Salary is great especially for the area it is in
    Good medical, dental, vision benefits
    401(k)
    Eligible for stock purchase after two years of service
    Can buy and additional week of time off after two years of service

    Cons

    Must work 7-9 days straight before getting a day off
    Open 24/7 so must work weekends and holidays
    Calls are reviewed but not always in a consistent manner

    Advice to Management

    Working over five days in a row is detrimental to our ability to offer the customer a quality experience


  7. Helpful (1)

    "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Representative in Toms River, NJ
    Former Employee - Financial Representative in Toms River, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at PNC Financial Services Group full-time (More than 3 years)

    Pros

    Full benefits. Decent pay. Opportunity for growth

    Cons

    Opportunities for growth aren't that good. Unless somebody high up likes you, good luck .

    Advice to Management

    Don't create false tension to promote competition amongst workers.

  8. "Enjoyable work atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller Lead in Hueytown, AL
    Current Employee - Teller Lead in Hueytown, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time (More than a year)

    Pros

    The clients you get to know and love are the best part of the job. Them and the coworkers make coming to work an enjoyable experience.

    Cons

    The rise and fall of busy to slow times. There is also a large push for certain products, but the company also promotes a need-based selling, which makes for a complicated dynamic.

    Advice to Management

    Be more proactive in ensuring your employees are set up to success and promotion. Do not give them the hope of moving forward if you do not give them the tools to do so.


  9. "Good Enviornment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter in Jacksonville, FL
    Former Employee - Recruiter in Jacksonville, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at PNC Financial Services Group full-time (More than 3 years)

    Pros

    Loved the team atmosphere. It was challenging and constantly stretched me.

    Cons

    Things got a little boring/monotonous at times.

    Advice to Management

    Keep engaging and challenging the status quo!


  10. "Teller Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group full-time

    Pros

    Consistent hours and friendly staff

    Cons

    Pnc is based around customer reviews which can be bad due to fees and unhappy clients.


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